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Miele WWI 860 WPS, Operating Instructions Manual, Page: 72 / 112

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Miele WWI 860 WPS Operating Instructions Manual Download Page 72

Problem solving guide

72

Messages or faults with the TwinDos system

Issue

Cause and remedy

 is almost empty.
Only a few more
programmes are
possible

The detergent in the cartridge is running low. There is
sufficient left for approx. 4 to 8 wash programmes.

Order a new cartridge.

TwinDos  is
empty. Check wash
results

The cartridge is empty.

Replace the cartridge.

Check if the laundry is clean. There may not have
been enough detergent.
If there was not enough detergent, wash the
laundry again.

Use “TwinDos” or
start Maintenance.
See 

TwinDos dispensing via compartment 

 and/or 

has not been used for a long time.

Use TwinDos for one of your next loads.

Carry out the TwinDos maintenance programme as
described in “Cleaning and care – TwinDos
maintenance”.

TwinDos
Maintenance for
compartment  and
compartment 
must be started. See

TwinDos dispensing via compartment 

 and/or 

has not been used for too long a time. It is possible
that detergent has dried inside the hoses.

Immediately

 carry out the TwinDos maintenance

programme as described in “Cleaning and care –
TwinDos maintenance”.

The messages shown on this page are examples. They may differ depending on
whether they refer to compartment 

 or 

.

Summary of Contents for WWI 860 WPS

Page 1: ...g instructions for washing machines To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time en AE SA M Nr 11 657 780 ...

Page 2: ...s 20 5 Starting the calibration programme 23 Washing environmentally and economically 24 Hygiene in the washing machine 24 Feedback 25 1 Prepare the laundry 26 2 Select a programme 27 3 Load the washing machine 29 4 Select programme settings 30 Selecting a temperature spin speed 30 Selecting an extra option 30 Level of soiling 30 Delay start SmartStart 31 5 Add detergent 33 Detergent dispenser dra...

Page 3: ...amme sequence 59 Changing a programme safety lock 59 Interrupting a programme 59 Cancelling a programme 59 Detergent 60 The correct detergent 60 Water softeners 60 Dispensing aids 60 Fabric conditioner and liquid starch 60 Recommended Miele detergents 62 Recommended detergents in accordance with Directive EU Nr 1015 2010 63 Cleaning and care 64 Cleaning the external casing and the control panel 64...

Page 4: ...utlet and or power cut 78 Service 80 Contact in case of malfunction 80 Optional accessories 80 Guarantee 80 Installation 81 Front view 81 Rear view 82 Installation surface 83 Transporting the washing machine to its installation site 83 Removing the transit bars 84 Fitting the transit bars 86 Levelling the machine 87 Screwing out and adjusting the feet 87 Installing under a continuous worktop 88 Wa...

Page 5: ...00 Brightness 100 Disp switch off stat 101 Programme info 101 Memory 101 Long p wash Cotton 101 Soak duration 102 Gentle action 102 Temp reduction 102 Water plus 102 Water plus level 102 Maximum rinse level 103 Suds cooling 103 Low water pressure 103 Anti crease 103 Miele home 104 Remote control 105 SmartGrid 105 RemoteUpdate 106 Detergents and care products 107 Detergent 107 Specialist detergents...

Page 6: ...te in landfill sites Disposal of your old appliance Electrical and electronic appliances often contain valuable materials They also contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance Please do not therefore dispose of it with your household waste...

Page 7: ...and maintenance Keep these instructions in a safe place and ensure that new users are familiar with the content Pass them on to any future user Correct application This washing machine is intended for use in domestic households and similar working and residential environments The washing machine is not intended for outdoor use It must be used only as a domestic appliance to wash items which are sp...

Page 8: ...upervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation Children must not be allowed to clean or maintain the washing machine unsupervised Please supervise children in the vicinity of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and Technical data Before sett...

Page 9: ... These do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele original spare parts Only when these parts are fitted can Miele guarantee the safety standards of the machine The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity sup...

Page 10: ...ectricity supply if a fault or damage has been identified the machine must be examined by a competent person before further use and repaired if necessary The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean condition ...

Page 11: ...achine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force ...

Page 12: ... descaling agent Miele recommends using Miele descaling agent which is available to order from your Miele dealer Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing benzine in this machine as t...

Page 13: ...ories If other parts are used warranty performance and product liability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer If installing the machine on a Miele plinth available as an opti...

Page 14: ... be changed with the sensors The sensor increases the value or moves up the list the sensor decreases the value or moves down the list d OK sensor control The OK sensor control is used for confirming selected values e TwinDos sensor control with the additional Whites and Colours sensor controls The TwinDos sensor control is used for deactivating and activating automatic detergent dispensing Depend...

Page 15: ...e The start of the programme can be delayed from 15 minutes up to a maximum of 24 hours This allows you to make use of night time economy electricity rates for example Please see Delay start for more information j sensor You can specify the level of soiling of the load in three settings This sensor is only active with the TwinDos option activated k Start Add laundry sensor control The programme ca...

Page 16: ... the list with the sensor control Scroll up the list with the sensor control The OK sensor control is used to activate the option shown in the display Identifying the selected option Cap OK An activated option in a list will have a tick next to it Setting numerical values Start in OK h 00 00 The numerical value is highlighted in white Touching the sensor control decreases the value Touching the se...

Page 17: ...o not remove any labels e g the data plate which are visible when you open the door This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose ar...

Page 18: ...r WiFi network will increase energy consumption even when the washing machine is switched off Before installing the washing machine in its final location ensure the signal strength is sufficient for your WiFi network Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This can give rise to sporadic...

Page 19: ...GB OK Touch the sensor controls until the language you want appears in the display Confirm your choice of language by touching the OK sensor control 2 Setting up Miele home The following message appears in the display Miele home Confirm with OK The following message appears in the display Set up now To set up Miele home now touch the OK sensor control To postpone setup until later touch the sensor...

Page 20: ...e appears in the display Set now To set up TwinDos now touch the OK sensor control To postpone setup until later touch the sensor control until the following appears in the display Set later and press OK to confirm Settings for compartment The UltraPhase 1 values are preset in the standard settings Agent for OK Confirm with the OK sensor control Miele UltraPhase 1 OK Confirm with the OK sensor con...

Page 21: ...rst time 21 The following appears in the display Insert Remove the foil from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position ...

Page 22: ...l 45 Confirm the preset value with the OK sensor control If you want to change this value use the sensor controls and confirm with the OK sensor control UltraPhase 2 Hardness level I 36 ml Hardness level II 45 ml Hardness level III 54 ml The following will appear in the display Insert Remove the film from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it...

Page 23: ... following message appears in the display Open and run Cottons 90 C without laundry Touch the sensor control until the OK sensor control lights up and confirm with OK 1 55 OK 90 1600 Open the stopcock Touch the Start Add laundry sensor control The calibration programme then starts It will take approximately 2 hours At the end of the programme the following message will appear in the display Set up...

Page 24: ...eratures e g 20 C Using lower temperature settings will save energy Hygiene in the washing machine Washing at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month When the message Hygiene info run a programme at min 75 C or the Clean machine programme appears in the ...

Page 25: ... higher the energy or water consumption The estimate will vary depending on the wash programme temperature and any options selected Touch the OK sensor or wait until the display automatically returns to the standard display 2 Actual consumption You can view the actual amount of energy and water used by a programme both during and at the end of the programme Touch the sensor OK Energy 0 1 kWh Use t...

Page 26: ...some handy tricks which can be found in the Miele guide to laundry care Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating textiles make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based cleaning agents When using solvent based cleaning ...

Page 27: ...ramme will be shown in the display The standard display will then appear 2 Selecting additional programmes by setting the programme selector to Further programmes and using the display Turn the programme selector to the Further programmes position The following appears in the display Outerwear OK Touch the sensor controls until the programme you want appears in the display Confirm the programme wi...

Page 28: ...Fi network and Remote control must be switched on Turn the programme selector to the MobileStart position The following appears in the display Load laundry close the door and press Start Appliance can be remotely controlled Follow the instructions in the display and start the programme The following appears in the display MobileStart The washing machine can now be operated with the Miele mobile ap...

Page 29: ...es cleaning efficiency and causes creases Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Tip Please note the maximum load for the different wash programmes The relevant programme load is always shown in the display when you select a programme Close the door Make sure that no ite...

Page 30: ...ay Selecting an extra option Touch the sensor for the extra you want It then lights up brightly Tip You can select multiple Extras for a wash programme Not all extra options can be selected with every programme If an extra option is not dimly lit this option is not permitted for the wash programme see Extra options Extras sensor control You can select additional extras using the Extras sensor cont...

Page 31: ...nfirm with the OK sensor control Tip The values will count upwards and downwards automatically if you keep your finger on the sensor control Cancelling delay start The selected delay start period can be cancelled before the programme starts Touch the sensor control The selected delay start period will appear in the display Set a time value of 00 00 h with the sensor controls Confirm with the OK se...

Page 32: ...g the defined period the washing machine starts the wash programme Setting the time period If you have activated the SmartGrid function in Settings SmartStart in instead of Start in will appear in the display when you touch the sensor control see Settings SmartGrid The procedure for setting this is the same as for setting the time for delay start Use the sensor controls to enter the hour and confi...

Page 33: ...cartridges are available to order from your Miele dealer Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible Tip The detergent dispensing quantities are preset If too much foam builds up the dispensing quantity can be reduced via Settings TwinDos Changing TwinDos dispensing You can change the suggested colour composition of...

Page 34: ...iling Touch the sensor control to select a different degree of soiling The amount of detergent and water will be adjusted to suit the selected degree of soiling Replacing detergent cartridges Make sure the washing machine is switched on before replacing the detergent cartridge This will ensure that the counter is set to 0 and the fill level indicator is correct Switch on the washing machine Press ...

Page 35: ... add detergent to the compartments Detergent for the pre wash Detergent for the main wash and soaking Fabric softener liquid starch or capsules Adding fabric conditioner Add fabric conditioner or liquid starch to the compartment Do not exceed the maximum level mark It will be automatically dispensed in the final rinse At the end of the programme a small amount of water remains in the compartment I...

Page 36: ... completely removed from the laundry Can lead to limescale deposits on the heater elements Too much detergent Causes poor wash rinse and spin results Causes higher water consumption as an extra rinse cycle is automatically activated Is a greater burden on the environment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been selected Use T...

Page 37: ... for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the sensor control The following appears in the display OK No Cap Touch the sensor controls until the capsule you want appears in the display Confirm the capsule with the OK...

Page 38: ...ogramme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule Do not add any additional fabric conditioner to the compartment Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain in the capsule Deactivating or changing CapDosing CapDosing can only be deactivated or changed pr...

Page 39: ...the indicators Touch the Start Add laundry sensor control this does not have any effect on a programme that is running Adding laundry during a programme sequence Laundry can be added or removed at any time provided that the symbol is not illuminated in the display Touch the Start Add laundry sensor control The following appears in the display Please wait Wait until the following display lights up ...

Page 40: ...The door will unlock Tip After the anti crease phase the door will have unlocked automatically Take hold of the door and pull it open Remove the laundry Items left in the drum could discolour other items in the next wash or become discoloured themselves Remove all items from the drum Check the door seal for any foreign objects Tip Leave the door slightly open to allow the drum to dry If applicable...

Page 41: ...lectable spin speed is indicated in the table Programme rpm Cottons 1600 Minimum iron 1200 Delicates 900 Woollens 1200 Silks 600 Shirts 900 QuickPowerWash 1600 Dark garments Denim 1200 ECO 40 60 1600 Proofing 1000 Outerwear 800 Express 20 1200 Sportswear 1200 Automatic plus 1400 Pillows 1200 Curtains 600 Down filled items 1200 First wash 1200 Down duvets 1200 Separate rinse Starch 1600 Drain Spin ...

Page 42: ...rum immediately after the end of the programme Ending a programme with a spin cycle The display shows Rinse hold alternately with the ideal spin speed Touch the Start Add laundry sensor control to start the final spin Ending a programme without a spin cycle Reduce the spin speed to 0 Touch the flashing Start Add laundry sensor control Omitting the interim spin and the final spin Before the start o...

Page 43: ...and water consumption for washing cottons With the wash temperature reached is below 60 C The wash performance is the same as with the Cottons 60 C programme Note for test institutes Nominated energy labelling programm according to SASO 2692 2007 SASO 2693 2007 and SASO 2683 2007 Minimum iron Cold to 60 C Max load 4 0 kg Items Synthetic and mixed fibre textiles as well as easy care cotton Tip Redu...

Page 44: ...on and mixed fibre Tip Pre treat collars and cuffs depending on the level of soiling Wash silk shirts and blouses in the Silks programme If the preset Pre ironing Extra is switched off the maximum load capacity is increased to 2 0 kg MobileStart The Miele mobile app is used for selecting programmes and operating the appliance QuickPowerWash 60 C 40 C Max load 4 0 kg Items Lightly to moderately soi...

Page 45: ...efficient in terms of energy and water consumption for washing cottons Note for test institutes Test programme for compliance with EU legislation regarding ecodesign No 2019 2023 and energy labelling in accordance with Regulation No 2019 2014 TwinDos dispensing must be deactivated when carrying out comparison tests Proofing 40 C Max load 2 5 kg Items Treating microfibre fabric ski wear or table li...

Page 46: ... Max load 3 5 kg Items Cotton garments that have hardly been worn or are only very lightly soiled Tip The Quick Extra is activated automatically Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as singlets and leggings as well as microfibre and fleece garments Tip Do not use fabric conditioner Follow the instructions on the care label Automatic plus Cold to 40 C Max load 6 0 kg Items ...

Page 47: ...dust the Pre wash Extra is selected automatically For curtains which crease easily reduce the spin speed or deselect the spin Remove weights from curtains Down filled items Cold to 60 C Max load 2 0 kg Items Jackets sleeping bags pillows and other items with down filling Tip Remove air from the laundry before washing to prevent an excessive build up of foam To do this either push the items into a ...

Page 48: ...m together with a washable strap Follow the instructions on the care label Separate rinse Starch Max load 8 0 kg Items Rinsing hand washed items Table cloths serviettes and workwear requiring starching Tip Reduce the spin speed for fabric that creases easily Laundry that is to be starched should be washed but not treated with fabric conditioner Items will be rinsed very effectively with 2 rinses b...

Page 49: ...aintenance for more details Maintenance wash 85 C No load With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm as well as prevent the build up of unpleasant odours Tip Optimum results can be achieved by using Miele s IntenseClean washing machine cleaner Alternat...

Page 50: ...licates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the drying temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the ironing temperature Hot iron max sole plate temp approx 200 C Medium hot iron max sole plate temp approx 150 C Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this sym...

Page 51: ...ery small load 1 kg in a normal wash programme The wash duration is reduced Please note the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme Reducing the maximum load by 50 will achieve a better result Follow the instructions in the...

Page 52: ...lay Confirm No Extras with the OK sensor control The previously selected extra option is now deselected Quick The programme duration is reduced Mechanical action and energy usage are increased Stains For cleaning stained laundry The programme sequence is altered with this option Pre wash For laundry with large amounts of dirt e g dust and sand Soak For heavily soiled and stained items with protein...

Page 53: ...e programme duration is increased Extra gentle Drum rotation and wash duration are reduced Lightly soiled fabrics are washed more gently AllergoWash This option should be used where high standards of hygiene are required Energy consumption is increased to lengthen temperature holding times and water consumption is increased to improve rinsing efficiency The items must be suitable for drying in a t...

Page 54: ...uick Cottons Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Proofing Outerwear Express 20 Sportswear Automatic plus Pillows Curtains Down filled items First wash Down duvets Separate rinse Starch Maintenance wash ...

Page 55: ...Wash programme chart Extras 55 Stains Pre wash Soak Intensive Extra quiet Extra gentle Allergo Wash can be selected activated automatically cannot be selected ...

Page 56: ... 2 Shirts 3 4 3 QuickPowerWash 2 Dark garments Denim 3 5 2 3 ECO 40 60 2 3 2 Proofing 1 Outerwear 3 4 3 Express 20 1 Sportswear 2 3 3 Automatic plus 2 4 2 3 Pillows 4 3 4 3 Curtains 3 4 3 Down filled items 4 3 4 3 First wash 2 3 3 Down duvets 3 4 3 Separate rinse Starch 0 1 5 Drain Spin Maintenance wash 3 Please see the next page for a description of the symbols ...

Page 57: ... intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programmes The washing machine can be opened at any time 1 If a temperature of 60 C or higher is selected and with and two rinses are carried out If a temperature of less than 60 C is selected three rinses are carried out 2 An additional rinse is carried out if there is too mu...

Page 58: ...ption Activation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if The selected final spin speed is less than 600 rpm CapDosing has been selected for the main wash The wash temperature is higher than 60 C Extras such as Pre wash or Water have been selected A large load is being washed in the Cottons programme Special features Drenching phase The washin...

Page 59: ...hine switches off To continue turn the programme selector to the position of the wash programme that was started Cancel OK Yes Touch the sensor control The following will appear in the display Cancel OK No Confirm with the OK sensor control Tip If Cannot be changed appears in the display the programme selector is in the incorrect position Cancelling a programme You can cancel a wash programme at a...

Page 60: ... and III Dispense according to the amount specified on the packaging First add detergent and then the water softener You can then use the recommended amount of detergent for water hardness level I Water hardness levels Hardness scale Hardness level in mmol l German scale d I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Dispensing aids Use dispensing aids e g balls if these...

Page 61: ...ppropriate capsule Add liquid starch to the compartment and powder or viscous starch to the compartment Select the Separate rinse Starch programme Change the spin speed if necessary Activate the sensor control if using a capsule Touch the Start Add laundry sensor control Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the wa...

Page 62: ...gents Miele UltraPhase 1 and 2 Miele single use capsules Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Outerwear Express 20 Sportswear Automatic plus Pillows Curtains Down filled items First wash Down duvets Separate rinse Starch Recommendation Specialist detergents e g WoolCare No recommendation Fabric care e g fabric conditioner Additive e g bo...

Page 63: ...iversal Coloureds Delicates and woollens Specialist detergent Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim 1 ECO 40 60 Outerwear Express 20 1 Sportswear Automatic plus Pillows 1 Curtains 2 Down filled items 1 First wash Down duvets 1 Maintenance wash 2 Recommendation 1 Liquid detergent No recommendation 2 Powder detergent ...

Page 64: ...leaning agent following the manufacturer s instructions on the packaging Damage caused by cleaning agents Solvent based cleaning agents abrasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can l...

Page 65: ... the siphon from compartment and clean under warm running water Clean the siphon tube in the same way 2 Replace the siphon Clean the fabric conditioner channel using a brush and warm water Cleaning the detergent dispenser drawer compartment Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser d...

Page 66: ...rogramme selector to the Further programmes position Outerwear OK Touch the sensor controls until the following appears in the display Maintenance OK Confirm the setting with the OK sensor control Touch the sensor controls until the following appears in the display TwinDos mainten OK Confirm the setting with the OK sensor control Mainten comp OK Touch the sensor controls until the compartment you ...

Page 67: ... the filter in the screw connection of the water inlet hose approximately every 6 months Perform this check more often if there are frequent interruptions to the external water supply First turn off the stopcock Unscrew the inlet hose from the stopcock Remove the rubber seal 1 from the recess Using combination or pointed pliers take hold of the plastic filter slat 2 and remove the plastic filter R...

Page 68: ...ether the mains plug is plugged in and switched on Check whether the fuse or circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the washing machine on again by turning the programme selector The display prompts you to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the code if you do not wish this m...

Page 69: ...ed for 2 minutes The washing machine door is then released Wait for the drain pump to stop before switching the washing machine off Waterproof system Turn off Service The water protection system has reacted Close the stopcock Call your Miele dealer Service Fault F There is a fault Disconnect the washing machine from the electricity supply Switch off at the wall and withdraw the plug from the socke...

Page 70: ... programme using a temperature above 60 C has not been run for a long time Turn the programme selector to Further programmes Touch the sensor controls until Maintenance appears in the display Touch the OK sensor control The following appears in the display Clean machine Touch the OK sensor control Run the Clean machine programme using Miele machine cleaner or a universal powder detergent This will...

Page 71: ...Pre ironing extra option Check filter jet The pumps are soiled Clean the pumps as described in Problem solving guide Opening the door in the event of a blocked drain outlet and or power failure Restart the programme after cleaning The nozzle in the top of the door ring is blocked with fluff Remove the fluff with your finger Do not use any sharp or pointed tools to do this Restart the programme aft...

Page 72: ...in Use TwinDos or start Maintenance See TwinDos dispensing via compartment and or has not been used for a long time Use TwinDos for one of your next loads Carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos maintenance TwinDos Maintenance for compartment and compartment must be started See TwinDos dispensing via compartment and or has not been used for too long a ...

Page 73: ...dispensed even though the TwinDos sensor control is lit Give it another try If detergent is still not dispensed call your Miele dealer A new detergent cartridge has been inserted but the cartridge is identified as empty when the machine is switched on The washing machine was switched off when the detergent cartridge was replaced Switch on the washing machine Remove the detergent cartridge and then...

Page 74: ...er slightly open to allow them to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and is still wet The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically Include both large and small items in the load as this will give better distributio...

Page 75: ...or is clogged Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer At the end of the programme there is still liquid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule There is water in the fabric condit...

Page 76: ...nts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run the Maintenance wash using Miele machine cleaner or a powder detergent White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water T...

Page 77: ...ng or removing laundry Comfort cooling appears in the display after a programme has been cancelled To protect the user against scalding the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and the message has gone out in the display The following appears in the display Service Door release fault F35 The door lock has jammed Call...

Page 78: ... of scalding due to hot suds Escaping suds will be hot if laundry has been washed at high temperatures Carefully allow all suds to drain off Draining the washing machine Remove the drain filter though not completely Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the drain filters to let the water out Tighten the drain filters back up again if you need to...

Page 79: ...ecurely Close the drain pump access panel Risk of water damage Make sure the drain filters are securely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Open the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Always make sure that the drum is stationary before reaching in to ...

Page 80: ...as described in this booklet Please quote the model and serial number of your appliance when contacting your Miele dealer This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from your Miele dealer Please note that telephone calls may ...

Page 81: ...aterproof system b Mains connection cable c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emergency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Page 82: ...et and drain hoses and mains connection cable c Mains connection cable d Protruding lid for holding when moving the machine e Inlet hose with Waterproof system f Safety caps for transit bars g Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Page 83: ...is is usually the most stable part of the floor Injury can occur if the washing machine has not been adequately secured During installation the washing machine must be secured on a plinth to be made available on site concrete or brick in order to ensure it cannot fall or slip Secure the washing machine using a clamp fastening bracket MTS floor mounting kit available from your Miele dealer or Miele...

Page 84: ...t hand transit bar Push the cover out and turn the left hand transit bar 90 using the spanner supplied Withdraw the transit bar Removing the right hand transit bar Push the cover out and turn the left hand transit bar 90 using the spanner supplied Withdraw the transit bar ...

Page 85: ... the covers in firmly until they engage in position Securing the transit bars Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e...

Page 86: ...vers Press against the retainer with a sharp object a narrow screwdriver for example The cover opens Fitting the transit bars To fit the bars follow the instructions for removing them in reverse order Tip The bars will slide in more easily if you lift the drum slightly ...

Page 87: ...wed in Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine There is...

Page 88: ...machine lid This washing machine with lid intact can be pushed under a countertop if there is space to do so Washer dryer stack The washing machine can be combined with a Miele tumble dryer in a washer dryer stack The appropriate WTV stacking kit to match your dryer is required All parts marked are available from your Miele dealer Please note a at least 2 cm b WTV without drawer 172 cm WTV with dr...

Page 89: ...ovide two fold protection In the event that one of the valves is faulty the other valve will cut off the water intake Blocking the water intake at the stopcock means that the inlet hose is only under pressure whilst water is being taken into the machine For the remainder of the time pressure on the inlet hose is negligible Protection against the solenoid valves bursting The solenoid valves are pre...

Page 90: ...the suds container is pumped away Overflow protection If the water level exceeds a certain level the drain pump switches in and pumps the excess water away in a controlled manner Should the water level rise repeatedly in an uncontrolled way the drain pump will switch on continuously the washing machine will indicate that there is a fault and a tone will sound Drain hose The drain hose is protected...

Page 91: ...ional safety regulations The German authorities do not require it to have a non return valve as the washing machine has been designed to comply with DIN regulations The water connection pressure needs to be between 100 kPa and 1000 kPa If the water connection pressure exceeds 1000 kPa a pressure reducing valve must be installed A stopcock with a inch threaded union is required for the connection I...

Page 92: ...ter in the hose connection to the casing to protect the solenoid valve This filter must not be removed Hose extension A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply ...

Page 93: ...vailable from your Miele dealer Drainage options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it If the water is pumped into a washbasin make sure that it can drain away freely Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple there...

Page 94: ... it is advisable to protect the machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used ...

Page 95: ...g See data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Water inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 2 00 m Maximum delivery head 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certifications awarded See data plate Power rating in off mode 0 30 W Networked standby 0 60 W...

Page 96: ...onsumption data shown in the Feedback display can vary from the consumption data quoted here The variations arise from component tolerances and on site conditions e g fluctuations in the pressure of the water supply mains voltage and fluctuations in the mains voltage Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temp...

Page 97: ...l Language OK You are now in the Settings sub menu Selecting settings Touch the sensor controls until the setting you want appears in the display The sensor control scrolls down the list The sensor control scrolls up the list Touch the OK sensor control to select the setting displayed Changing a setting Touching the sensor controls will call up the different options for the setting The option that...

Page 98: ...tridges are used 2 The cartridges must not be removed from the washing machine before they need replacing Tip The fill level can be corrected via the Miele mobile app Select detergent If you wish to use your own detergent with the TwinDos function instead of UltraPhase 1 and 2 you will need to purchase the empty TwinDos containers separately optional accessories UltraPhase 1 and 2 can only be disp...

Page 99: ...irmed with an audible tone Selection Off quiet factory default loud Welcome tone The volume for the welcome tone can be set to one of 7 different settings Selection Off quiet factory default loud Consumption In this setting you can check the saved energy and water consumption values Selection Previous programme Shows the consumption for the last wash programme carried out Total consumption Shows t...

Page 100: ...code This only appears if the PIN code had been activated previously Units The temperature can be displayed as degrees C Celsius or F Fahrenheit The factory default is C Celsius Brightness You can set the brightness of the display the sensor controls and the dimmed sensor controls Selection Display Controls the brightness of the display dark light factory default Buttons active Controls the bright...

Page 101: ...in the display for several seconds Prog max load factory default The programme name and the maximum load size are shown in the display for several seconds Off Directly after the programme has been selected the standard display is shown with temperature spin speed and programme duration Memory The washing machine will save the last settings temperature spin speed and some of the extras selected for...

Page 102: ...boiling point Miele recommends activating the reduced temperature setting at altitudes of 2000 m or above to prevent water from boiling The maximum temperature is reduced to 80 C even if a higher temperature is selected The reduced temperature setting is deactivated as standard Water plus You can select which function is incorporated into the Water extra option Selection Extra water factory defaul...

Page 103: ... the edge of a sink or basin In buildings where the drainage pipes do not comply with DIN 1986 Suds cooling is deactivated as standard Low water pressure If the water pressure is below 100 kPa 1 bar the washing machine cancels the programme and the Water intake See fault message appears If the on site water pressure cannot be increased activating this function will prevent the programme from being...

Page 104: ... visible if Miele home is activated The following values are displayed The quality of WiFi reception The network name The IP address Set up again visible if set up Resets the WiFi login network to immediately re establish a new connection Reset visible if set up The WiFi is switched off The WiFi connection will be reset to the factory default setting The network configuration should be reset whene...

Page 105: ...n start within the timeframe specified when it receives your signal If it has not received a start signal by the latest start time set the washing machine will start automatically Remote control is activated as standard SmartGrid The SmartGrid setting is only visible if the Miele home setting is set up and activated This function can be used for starting your washing machine automatically at a tim...

Page 106: ...initiate installation manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running RemoteUpdate Information about the content and scope of an update will be provided in the Miele mobile app A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the was...

Page 107: ...rs and spotlessly white laundry Excellent stain removal even at low temperatures UltraWhite powder detergent Best results at 20 30 40 60 95 C Radiant white laundry thanks to powerful formula with active oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent stain removal e...

Page 108: ...ility of down Lanolin for effective cleaning and gentle care Down does not stick together and retains its loft Caps WoolCare Woollens and delicates detergent Special wheat protein based agents Fibre protection technology to help prevent items shrinking and felting Colour protection formula for gentle cleaning Caps CottonRepair Special purpose detergent for cotton fabrics Visibly renews fabric with...

Page 109: ...colours For best wash results even at low temperatures Machine care TwinDosCare Cleaning agent for the TwinDos dispensing system Use before a prolonged downtime at least 2 months Use before changing to a different product Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean For hygienic cleanlines...

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Page 111: ...op shop miele ae Taif Riyadh Branches Khobar Jeddah Jeddah Jeddah P O Box 11529 Jeddah 21463 Tel 966 12 2560888 Fax 966 12 2560555 Hotline for customer care 920003240 Website www awadnahas com Madina Road Tel 966 12 6970060 Fax 966 12 6970012 Sitteen Street Tel 966 12 6611675 Fax 966 12 6606852 Miele Gallery Al Thanyyan Group Building Al Madina Road Near Al Rowdah District Jeddah Tel 966 12 698933...

Page 112: ...M Nr 11 657 780 00 en AE SA WWI 860 WPS ...

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