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Problem solving guide

66

Messages or faults with the TwinDos system

Problem

Possible cause and remedy

 is almost empty.
Only a few more
programmes are
possible

The detergent in the cartridge is running low. The
remaining detergent is sufficient for another 4 to
8 wash programmes.

Order a new cartridge.

TwinDos  is
empty. Check wash
result

The cartridge is empty.

Replace the cartridge.

Check if the laundry is clean. There may not have
been enough detergent.
If there was not enough detergent, wash the
laundry again.

Use "TwinDos" or
start Mainten. See

TwinDos dispensing via compartment 

 and/or 

has not been used for a long time.

Use TwinDos for one of your next loads.

Carry out the TwinDos maintenance programme as
described in "Cleaning and care – TwinDos
maintenance".

TwinDos Mainten.
for comp.  and 
must be started. See

TwinDos dispensing via compartment 

 and/or 

has not been used for a long time. It is possible that
detergent has dried inside the hoses.

Immediately

 carry out the TwinDos maintenance

programme as described in "Cleaning and care –
TwinDos maintenance".

No detergent was
dispensed during the
main wash.

TwinDos is deactivated.

Before the next wash programme, ensure that the

TwinDos

 sensor is lit.

Detergent is not dispensed even though the 

TwinDos

sensor is lit.

Try again.

If detergent is still not dispensed, call Miele.

The messages shown on this page are examples. They may differ depending on
whether they refer to compartment 

 or 

.

The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the 

OK

 sensor.

Summary of Contents for WWG 660

Page 1: ...ng instructions Washing machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 11 409 950 ...

Page 2: ...winDos 20 5 Starting the calibration programme 23 Washing environmentally and economically 24 1 Preparing the laundry 25 2 Selecting a programme 26 3 Loading the washing machine 28 4 Selecting programme settings 29 Selecting a temperature spin speed 29 Selecting Extras 29 Level of soiling 29 Delay start SmartStart 30 5 Adding detergent 32 TwinDos 32 Detergent dispenser drawer 34 CapDosing 36 6 Sta...

Page 3: ...the programme 51 Programme sequence 52 Changing the programme sequence 54 Changing the programme 54 Cancelling a programme 54 Interrupting a programme 54 Detergent 55 The correct detergent 55 Detergent dispensing aids 55 Fabric softeners and liquid starch 55 Miele detergents 57 Cleaning and care 59 External casing and fascia panel 59 Cleaning the detergent dispenser drawer 59 TwinDos maintenance 6...

Page 4: ... outlet and or power cut 71 Service 73 Contact in case of fault 73 Optional accessories 73 Warranty 73 Installation 74 Front view 74 Rear view 75 Installation surface 76 Transporting the washing machine to its installation site 76 Removing the transit bars 76 Refitting the transit bars 78 Levelling the machine 79 Screwing out and adjusting the feet 79 Installing under a continuous worktop 80 Washe...

Page 5: ...switch off stat 91 Programme info 91 Memory 91 Long p wash Cotton 91 Soak duration 92 Gentle action 92 Temp reduction 92 Water plus 92 Water plus level 92 Maximum rinse level 93 Suds cooling 93 Low water pressure 93 Anti crease 93 Miele home 94 Remote control 95 SmartGrid 95 RemoteUpdate 96 Detergents and care products 97 Detergent 97 Sensitive Skin powder detergent 97 Specialist detergents 98 Fab...

Page 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Page 7: ...structions Miele cannot be held liable for injury or damage caused by non compliance with these instructions Keep these operating instructions in a safe place and pass them on to any future owner Correct application This washing machine is designed for domestic use and for use in similar environments by guests in hotel or motel rooms bed breakfasts and other typical living quarters This does not i...

Page 8: ...d to them and they are able to use it safely recognising the dangers of misuse Cleaning work may only be carried out by older children under the supervision of an adult Please supervise children in the vicinity of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and Technical data Before setting up the washing machine check it fo...

Page 9: ...hing machine to the mains electricity supply by a multi socket adapter extension lead or similar These do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele spare parts Miele can only guarantee the safety of the appliance when Miele replacement parts are used The electrical socket must be easily acces...

Page 10: ...es regularly so that you can replace them in good time and avoid the risk of any water damage The water flow pressure must be at least 100 kPa and must not exceed 1000 kPa This washing machine must not be installed and operated in mobile installations e g on a ship Do not make any alterations to the machine unless authorised to do so by Miele In areas which may be subject to infestation by cockroa...

Page 11: ...ine and adjacent furniture or appliances Turn off the tap if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a laundry washtub check that the water can drain off quickly enough to prevent the laundry tub from overflowing Make sure the drain hose is secure so that the fo...

Page 12: ...commends using Miele descaler for washing machines which is available to order online at shop miele com depending on country or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing be...

Page 13: ...hould avoid their skin coming into contact with detergent Accessories Only use genuine Miele spare parts and accessories with this appliance If spare parts or accessories from other manufacturers are used this will invalidate the warranty and Miele cannot accept liability A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an option...

Page 14: ... c sensors Values shown in the display can be changed with the sensors The sensor increases the value or moves the selection list up the sensor decreases the value or moves the selection list down d OK sensor The OK sensor is used for confirming selected values e TwinDos sensors with the additional White items and Coloured items sensors The TwinDos sensor is used for deactivating and activating au...

Page 15: ...me economy electricity rates for example See 4 Selecting programme settings section Delay start for more information j sensor You can specify the level of soiling of the load in three settings This sensor is only active with the TwinDos option activated k Start Add laundry sensor The programme can be started as soon as the sensor is flashing on and off Touching the Start Add laundry sensor starts ...

Page 16: ...lable Language OK Scroll down the list with the sensor Scroll up the list with the sensor The OK sensor is used to activate the option shown in the display Identifying the selected option Cap OK An activated option in a list will have a tick next to it Setting numerical values Start in OK h 00 00 The numerical value is highlighted in white Touching the sensor decreases the value Touching the senso...

Page 17: ...se do not remove any labels e g the data plate which are visible when you open the door This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hos...

Page 18: ...ork will increase energy consumption even when the washing machine is switched off Before installing the washing machine in its final location ensure the signal strength is sufficient for your Wi Fi network Availability of the Wi Fi connection The Wi Fi connection shares a frequency range with other appliances including microwave ovens and remote control toys This may result in sporadic or even co...

Page 19: ...he Settings submenu english AU OK Touch the sensors until the language you require appears in the display Confirm your choice of language by touching the OK sensor 2 Setting up Miele home The following message appears in the display Miele home Confirm with OK The following message appears in the display Set up now To set up Miele home now Touch the OK sensor To postpone set up until later Touch th...

Page 20: ...he following message appears in the display Set now To set up TwinDos now touch the OK sensor To postpone setup until later touch the sensor until the following appears in the display Set later and press OK to confirm Settings for compartment The UltraPhase 1 values are preset in the standard settings Agent for OK Confirm with the OK sensor Miele UltraPhase 1 OK Confirm with the OK sensor The foll...

Page 21: ...rst time 21 The following appears in the display Insert Remove the foil from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position ...

Page 22: ...er load OK ml 36 Confirm the preset value with the OK sensor If you want to change this value use the sensors and confirm with the OK sensor UltraPhase 2 Hardness level I 36 ml Hardness level II 45 ml Hardness level III 54 ml The following appears in the display Insert Remove the foil from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into posi...

Page 23: ...e OK sensor lights up and confirm with OK 1 55 OK 90 1400 Turn on the tap Touch the Start Add laundry sensor The calibration programme will start It will take approximately 2 hours At the end of the programme the following message will appear in the display Set up completed Take hold of the door and pull it open Useful tip For safety reasons close the door when the washing machine is not in use Ot...

Page 24: ...ill save energy Washing at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month The washing machine reminds you to do so with the following message in the display Hygiene info Run a programme at min 75 C or Clean machine programme Detergent consumption For precise di...

Page 25: ...ele website or Miele mobile App for more information on stain removal Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based cleaning agents If solvent based cleaning agents are...

Page 26: ...rogramme will appear in the display This will then be replaced by the standard display 2 Selecting additional programmes by setting the programme selector to Further programmes and using the display Turn the programme selector to the Further programmes position The following appears in the display Outerwear OK Touch the sensors until the programme you want appears in the display Confirm the progra...

Page 27: ...e Wi Fi network and Remote control must be switched on Turn the programme selector to the MobileStart position The following appears in the display Load laundry close the door and press Start Appliance can be remotely controlled Follow the instructions in the display and start the programme The following appears in the display MobileStart The washing machine can now be operated with the Miele mobi...

Page 28: ...es cleaning efficiency and causes creases Unfold the laundry and load loosely in the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Useful tip Please note the maximum load for the different wash programmes The relevant programme load is always shown in the display when you select a programme Closing the door Make sure that...

Page 29: ...ant appears in the display Selecting Extras Touch the sensor for the Extra you want It then lights up brightly Useful tip You can select multiple Extras for a wash programme Not all the Extras can be used with every programme If an Extra is not dimly lit this option is not permitted for the wash programme see Extras Extras sensor You can select additional Extras using the Extras sensor Touch the E...

Page 30: ...the sensors Confirm with the OK sensor Useful tip The values will count upwards and downwards automatically if you keep your finger on the sensors Cancelling Delay start The selected Delay start time can be cancelled before the programme starts Touch the sensor The selected Delay start time will appear in the display Set a time value of 00 00 h with the sensors Confirm with the OK sensor The selec...

Page 31: ...energy supplier If no signal is sent during the defined period the washing machine starts the wash programme Setting the timeframe If you have activated the SmartGrid function in Settings SmartStart in instead of Start in will appear in the display when you touch the sensor see Settings SmartGrid The procedure for setting this is the same as for setting the time for Delay start Use the sensors to ...

Page 32: ...ltraPhase 2 single use cartridges are available to order from Miele or via the internet at shop miele com see the end of this booklet for details Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible Useful tip The detergent dispensing quantities are preset If too much foam builds up the dispensing quantity can be reduced via...

Page 33: ...pensing amount for TwinDos and the amount of water required for rinsing is preset for the Normal level of soiling Touch the sensor to select a different level of soiling The amount of detergent and water will be adjusted to suit the selected level of soiling Using other methods to remove stains If you wish to use additional methods of stain removal you have the following options Using the Booster ...

Page 34: ... pre wash divide the total recommended amount as follows add to compartment and to compartment Detergent for the main wash and soaking Fabric softener liquid starch or capsules See Detergent for further information Adding fabric softener Add fabric softener or liquid starch to the compartment Do not exceed the maximum level mark It will be automatically dispensed in the final rinse At the end of t...

Page 35: ... from the laundry limescale deposits on the heater elements Too much detergent results in poor wash rinse and spin results a higher water consumption as an extra rinse cycle is automatically activated a greater burden on the environment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been selected Use TwinDos dispensing if you are activa...

Page 36: ...d of this booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the sensor The following appears in the display OK No Cap Touch the sensors until the capsule you want appears in the display Confirm the capsule with the O...

Page 37: ...t The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule No additional fabric softener may be added to the compartment when using a capsule Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain in the capsule Deactivating or changing CapDosing CapDosing can o...

Page 38: ...s slowly You can reactivate the indicators Touch the Start Add laundry sensor this does not have any effect on a running programme Adding laundry during a programme sequence Laundry can be added or removed at any time provided that the symbol is not illuminated in the display Touch the Start Add laundry sensor The following appears in the display Please wait Wait until the following display lights...

Page 39: ...drum could discolour other items in the next wash or become discoloured themselves Check that all items have been removed from the drum Check the folds in the door seal for any small articles e g buttons which might be lodged there Useful tip For safety reasons close the door when the washing machine is not in use Otherwise there is a danger of objects being placed inadvertently in the drum If the...

Page 40: ...be selected for certain wash programmes The highest selectable spin speed is indicated in the table Programme rpm Cottons 1400 Minimum iron 1200 Delicates 900 Woollens 1200 Silks 600 Shirts 900 Express 20 1200 Dark garments Denim 1200 ECO 40 60 1400 Proofing 1000 Outerwear 800 Sportswear 1200 Automatic plus 1400 Separate rinse Starch 1400 Drain Spin 1400 Clean machine 900 ...

Page 41: ...Start Add laundry sensor to start the final spin Ending a programme without a spin cycle Reduce the spin speed to 0 Touch the flashing Start Add laundry sensor Rinse and interim spin There is a spin cycle after the main wash and between the rinses A reduction in the final spin speed will also reduce the interim spin speed Deselecting the interim spin and the final spin Before the start of the wash...

Page 42: ...ts etc Notes With Cottons 60 C the actual wash temperature reached will be lower than 60 C although the wash performance is the same as with the standard Cottons 60 C programme Cottons 40 C Max load 9 0 kg Items Normally soiled cotton garments Notes These settings are the most efficient in terms of energy and water consumption for washing cottons Note for test institutes Energy labelling programme...

Page 43: ...y a temperature wash using the cold setting Notes Reduce the spin speed for fabrics that crease easily Silks Cold to 30 C Max load 1 0 kg Items Silks and other hand washable fabrics with no wool content e g satin lace and silk Notes Place stockings and bras etc in a laundry bag Shirts Cold to 60 C Max load 1 0 kg 2 0 kg Items Shirts and blouses made of cotton and mixed fibre Notes Pre treat collar...

Page 44: ...loured items separately ECO 40 60 Max load 9 0 kg Items Mixed loads of moderately soiled garments for the Cottons programme sorted according to colour and can be washed at 40 C 60 C Notes Observe the instructions on the care label Proofing 40 C Max load 2 5 kg Items Treating microfibre fabric ski wear or table linen made from mainly synthetic fibres to provide a finish that is resistant to water a...

Page 45: ...ogramme Reproofing after each wash cycle is not recommended Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as jersey shirts and leggings and microfibre and fleece garments Notes Do not use fabric softener Observe the instructions on the care label Automatic plus Cold to 40 C Max load 6 0 kg Items Mixed loads of garments sorted according to colour which are suitable for the Cottons a...

Page 46: ...d workwear Notes Reduce the spin speed for fabrics that crease easily Laundry that is to be starched should be washed but not treated with fabric softener Items will be rinsed very effectively with 2 rinses by activating the Water Extra Drain Spin Notes Drain Set the spin speed to 0 rpm Make sure you select the appropriate spin speed ...

Page 47: ...ntenance for more details Clean machine 85 C No load With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by using Miele s IntenseClean washing machine cleaner Alternatively a un...

Page 48: ...me Garment care label symbols Cottons Minimum iron Delicates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the drying temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the ironing temperature approx 200 approx 150 approx 110 Do not steam iron garments carrying this symbol as this could cause irreversible damage Do n...

Page 49: ...t be activated by touch Short For light soiling with no visible staining The wash duration is reduced Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme For optimal smoothing reduce the maximum load by 50 Follow the instructions in the display Small loads achieve a better result The garments must be suitable for drying in a tumble dryer an...

Page 50: ...d in 30 minute increments for the soak process See Settings for more information The factory default setting is 30 minutes Intensive For hard wearing laundry that is very heavily soiled Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy Extra quiet This option reduces noise levels during the wash programme Use this if you want to wash du...

Page 51: ...ter Pre wash Soak Intensive Extra quiet Extra gentle AllergoWash Cottons Minimum iron Delicates Woollens Silks Shirts Express 20 Dark garments Denim ECO 40 60 Proofing Outerwear Sportswear Automatic plus Separate rinse Starch Clean machine can be selected activated automatically cannot be selected ...

Page 52: ... Minimum iron 2 4 2 3 Delicates 2 4 2 3 Woollens 2 Silks 2 Shirts 3 4 3 Express 20 1 Dark garments Denim 3 5 2 3 ECO 40 60 3 Proofing 1 Outerwear 3 4 3 Sportswear 2 3 3 Automatic plus 2 4 2 3 Separate rinse Starch 0 1 5 Drain Spin Clean machine 3 Please see the next page for a description of the symbols ...

Page 53: ...gramme sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no Anti crease phase in the Woollens and Silks programmes The door can be opened at any time during the Anti crease phase 1 If a temperature of 60 C or higher is selected and with and two rinses are carried out If a temperature of less tha...

Page 54: ...until the symbol in the display goes out and the door unlocks Pull open the door Remove the laundry Selecting a new programme Close the door Turn the programme selector to the required programme Check that there is still detergent in the dispenser drawer Add more detergent if necessary Touch the Start Add laundry sensor Interrupting a programme Turn the programme selector to the position The washi...

Page 55: ... the water hardness level in your area Detergent dispensing aids Use dispensing aids e g balls if these are supplied with the detergent particularly when using liquid detergent Refill packs of detergent When purchasing detergent buy refill packs wherever possible This helps reduce the amount of waste packaging Fabric softeners and liquid starch Fabric softeners make garments soft to handle and hel...

Page 56: ...ftener to the compartment or insert the appropriate capsule Add liquid starch to the compartment and powder or viscous starch to the compartment Select the Separate rinse Starch programme Change the spin speed if necessary Activate the sensor if using a capsule Touch the Start Add laundry sensor Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can ...

Page 57: ... for more information about these detergents Miele UltraPhase 1 and 2 Miele capsules Cottons Minimum iron Delicates Woollens Silks Shirts Express 20 Dark garments Denim ECO 40 60 Outerwear Sportswear Automatic plus Separate rinse Starch recommended Specialist detergents e g WoolCare not recommended Fabric care e g fabric softener Additive e g booster ...

Page 58: ...amme chart Universal Colour Delicates and woollens Special detergent Cottons Minimum iron Delicates Woollens Silks Shirts Express 20 1 Dark garments Denim 1 ECO 40 60 Outerwear Sportswear Automatic plus Clean machine 2 recommended 1 Liquid detergent not recommended 2 Powder detergent ...

Page 59: ...ning agent following the manufacturer s instructions on the packaging Damage caused by cleaning agents Solvent based cleaning agents abrasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can lead...

Page 60: ...the siphon from the compartment and clean under warm running water Clean the siphon tube in the same way 2 Refit the siphon Clean the fabric softener channel using a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser drawer ...

Page 61: ... cleaning programme will clean the hoses inside the washing machine Starting the maintenance programme Turn the programme selector to the Further programmes position Outerwear OK Touch the sensors until the following appears in the display Maintenance OK Confirm the setting with the OK sensor Touch the sensors until the following appears in the display Clean TwinDos OK Confirm the setting with the...

Page 62: ...requent interruptions to the external water supply Cleaning the filter in the inlet hose First turn off the tap Unscrew the inlet hose Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove the plastic filter Clean the filter Reassemble the filter and seal in the reverse order and reconnect the hose Cleaning the filter in the inlet valve Usin...

Page 63: ...lem Possible cause and remedy The control panel remains dark There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the washing machine on again by turning the programme selector You are asked to enter a code Access via a code has been activate...

Page 64: ...mp is activated for 2 minutes The washing machine door is then released Wait for the drain pump to stop before switching the machine off Service Waterproof syst Turn off The water protection system has reacted Turn off the tap Call Miele Service Fault F There is a fault Disconnect the washing machine from the electricity supply Switch off at the wall and withdraw the plug from the socket or switch...

Page 65: ...ay Touch the OK sensor The following appears in the display Clean machine Touch the OK sensor Run the Clean machine programme using the Miele IntenseClean machine cleaner or a universal powder detergent This will clean the washing machine and prevent a build up of bacteria and odours Align the washing machine The Pre ironing Extra at the end of the programme could not be carried out properly Check...

Page 66: ...aintenance programme as described in Cleaning and care TwinDos maintenance TwinDos Mainten for comp and must be started See TwinDos dispensing via compartment and or has not been used for a long time It is possible that detergent has dried inside the hoses Immediately carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos maintenance No detergent was dispensed during...

Page 67: ...gent dispenser drawer slightly open to allow it to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and the laundry is still wet The machine detected an imbalance during the final spin and reduced the spin speed automatically Include both large and small items in the load as this will ...

Page 68: ...ioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer At the end of the programme there is still liquid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule There is water in the fabr...

Page 69: ...gent were used to break down the particles of grease in heavily soiled laundry Use more detergent or liquid detergent Before washing the next load run the Clean machine programme using the Miele IntenseClean washing machine cleaner or a powder detergent White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water so...

Page 70: ...ogramme Adding laundry during a programme sequence Extra cooling appears in the display after a programme has been cancelled For safety reasons the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and the message has gone out in the display The following appears in the display Service Door release fault F35 The door lock has jam...

Page 71: ...ow all suds to drain off Procedure for draining the machine When removing the drain filter do not remove it completely Place a suitable container under the access panel e g a universal oven tray Slowly and carefully unscrew the filter to let the water out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the washing machine base and activa...

Page 72: ...e drain pump access panel Risk of water damage Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Replace the drain filter correctly and tighten it securely Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching in to r...

Page 73: ...d serial number of your appliance when contacting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from Miele Warranty The manufacturer s warranty for this appliance is 2 years For further information please refer to your war...

Page 74: ...and pressures up to 7000 kPa b Electrical connection c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emergency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Page 75: ...n hoses and mains connection cable c Electrical connection d Protruding lid for holding when moving the machine e Inlet hose tested to withstand pressures up to 7000 kPa f Safety caps for transit bars g Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Page 76: ...resence of pipes and cables first Useful tip If possible install the machine in a corner This is usually the most stable part of the floor Transporting the washing machine to its installation site Danger of injury due to unsecured lid Make sure the fixings at the back of the lid are secure They may become brittle due to external circumstances There is a danger of the lid being pulled off when carr...

Page 77: ...allation INSTALLATION 77 Using the spanner supplied turn the left hand transit bar anti clockwise 90 then withdraw the transit bar Turn the right hand transit bar clockwise 90 then withdraw the transit bar ...

Page 78: ... the stoppers onto the two holes Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e g when moving house Refitting the transit ba...

Page 79: ...ered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine The...

Page 80: ...washing machine lid This washing machine with lid intact can be pushed under a worktop if there is space to do so Washer and dryer stack A Miele tumble dryer can be stacked with the washing machine The appropriate WTV stacking kit to match your tumble dryer is required All parts marked are available from Miele Please note the following a at least 2 cm b WTV without drawer 172 cm WTV with drawer 18...

Page 81: ...00 kPa Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the dra...

Page 82: ...0 kPa a pressure reducing valve must be installed A tap with a inch threaded union is required for the connection The connection point is subject to mains water pressure Turn on the tap slowly and check for leaks Correct the position of the washer and union if necessary The washing machine is not suitable for connection to a hot water supply Maintenance Only use a genuine Miele hose should you eve...

Page 83: ...e necessary parts can be purchased from Miele Drain hose connection options 1 Directed into a laundry trough or tub or into the sud saver pipe of a laundry trough or tub Please note Hook the hose over the edge and secure it Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machi...

Page 84: ...til after the installation has been completed Connection should be made via a suitable switched socket If the connection cable is damaged it must only be replaced with a specific connection cable of the same type available from Miele in order to avoid a hazard For safety reasons such replacement may only be carried out by a suitably qualified and competent technician or Miele The data plate indica...

Page 85: ...nsumption data See Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 2 00 m Drain pump head height max 1 00 m Drain pump length max 5 00 m LEDs Class 1 Test certificates awarded See data plate Frequency band 2 4000 GHz 2 4835 GHz Maximum transmission power 100 mW Power con...

Page 86: ...5 2 39 53 Minimum iron 30 4 0 0 38 52 1 59 30 Delicates 30 3 0 0 25 40 1 09 Woollens 30 2 0 0 23 35 0 39 Automatic plus 40 6 0 0 80 59 1 59 Express 20 1 40 3 5 0 33 30 0 20 Shirts 2 60 2 0 0 77 40 1 31 1 Short Extra activated 2 Pre ironing Extra deactivated Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature ty...

Page 87: ...K sensor Language OK You are now in the Settings submenu Selecting settings Touch the sensors until the setting you want appears in the display The sensor scrolls down the list The sensor scrolls up the list Touch the OK sensor to select the setting displayed Changing a setting Touching the sensors will call up the different options for the setting The option that is selected will have a tick next...

Page 88: ...e used 2 The cartridges must not be removed from the washing machine before they need replacing Useful tip The level can be corrected via the Miele mobile App Select detergent If you wish to use your own detergent with the TwinDos function instead of UltraPhase 1 and 2 you will need to purchase empty TwinDos containers separately optional accessories UltraPhase 1 and 2 can only be dispensed as a p...

Page 89: ...ounds to let you know the programme has finished The buzzer can be set to be louder or quieter Options Off quiet loud factory setting Keypad tone Each touch of a sensor is confirmed with an audible tone Options Off quiet factory setting loud Welcome tone The volume for the welcome tone can be set to one of 7 different settings Options Off quiet factory setting loud ...

Page 90: ...tering a code This only appears if the code has been activated previously Units The temperature can be displayed as degrees Celsius C or Fahrenheit F The factory setting is Celsius C Brightness You can set the brightness of the display the sensors and the dimmed sensors Options Display Controls the brightness of the display dark bright factory setting Sensors active Controls the brightness of the ...

Page 91: ...he display for several seconds Prog max load factory setting The programme name and the maximum load are shown in the display for several seconds Off Directly after the programme has been selected the standard display is shown with temperature spin speed and programme duration Memory The washing machine will save the last settings temperature spin speed and some of the Extras selected for a progra...

Page 92: ...boiling point Miele recommends activating the reduced temperature setting at altitudes of 2 000 m or above to prevent water from boiling The maximum temperature is reduced to 80 C even if a higher temperature is selected The reduced temperature setting is deactivated as standard Water plus You can select which function is incorporated into the Water Extra Options Extra water factory setting The wa...

Page 93: ...r the edge of a laundry tub or trough where the drainage pipes are rated less than 70 C Suds cooling is deactivated as standard Low water pressure If the water pressure is below 100 kPa 1 bar the programme will be cancelled and the fault message Water intake See will appear If the on site water pressure cannot be increased activating this function will prevent the programme from being cancelled Lo...

Page 94: ... status visible if Miele home is activated The following values are displayed the quality of the Wi Fi reception the network name the IP address Set up again visible if set up Resets the Wi Fi login network to immediately re establish a new connection Reset visible if set up The Wi Fi is switched off The Wi Fi connection will be reset to the factory setting The network configuration should be rese...

Page 95: ...l then start within the timeframe specified when it receives your signal If it has not received a start signal by the latest start time set the washing machine will start automatically Remote control is activated as standard SmartGrid The SmartGrid setting available depending on country is only visible if the Miele home setting is set up and activated This function can be used for starting your wa...

Page 96: ...e installation manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele mobile App A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing machi...

Page 97: ...ctive oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent stain removal even at low temperatures Also available as a powder detergent Sensitive Skin powder detergent High quality detergent formulated for people with sensitive skin Contains no dyes and preservatives Most...

Page 98: ...y and breathability of downs Lanolin for effective cleaning and gentle care Feathers do not stick together and stay fluffy Caps WoolCare Woollens and delicates detergent Special care complex with wheat proteins Fibre protection technology to prevent felting Colour protection formula for gentle cleaning Caps CottonRepair Special detergent for cotton fabrics Visibly renews fabric with just one wash ...

Page 99: ...available as a convenient single use capsule Caps Booster Highly effective stain remover Enzyme technology to help remove stubborn stains Suitable for whites and colours For excellent wash results even at low temperatures Machine care products Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean F...

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Page 103: ...ience Centre and Office Adelaide Miele Australia Pty Ltd Miele New Zealand Limited Level 2 10 College Hill Freemans Bay Auckland 1011 Miele Experience Centre Auckland 8 College Hill Freemans Bay Auckland 1011 Miele Global Headquarters Germany Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Federal Republic of Germany Head Office IRD 98 463 631 ACN 005 635 398 ABN 96 005 635 398 Miele Experience ...

Page 104: ...M Nr 11 409 950 00 en AU NZ WWG 660 ...

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