Miele WTW 870 WPM Operating Instructions Manual Download Page 88

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Problem solving guide

Fault messages at the end of a programme

Message

Possible cause and remedy



Align the machine.
Laundry not properly
spun.

The smoothing process which the laundry undergoes
at the end of the programme could not be carried out
properly.



Check whether the washer-dryer is aligned
correctly as described in “Installation – Levelling
the machine”.



Check whether the maximum delivery head of
1.0 m has been exceeded.

If the fault message appears again, contact Miele.
The washer-dryer can still be used but with reduced
functionality.



Hygiene info: Select
"Maintenance" and
start the "Clean
machine"
programme.

No drying programme or no wash programme using
a temperature above 60°C has been run for a long
time.



In order to prevent bacteria and unpleasant odours
building up in the machine, run the

Clean machine

programme using the Miele machine cleaner or
powder detergent.

To switch off the fault message, switch the washer-dryer off with the



sensor.

Summary of Contents for WTW 870 WPM

Page 1: ...ting instructions Washer dryer To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 11 976 031 ...

Page 2: ...tarting the calibration programme 29 Environmentally friendly washing and drying 30 Washing 31 1 Preparing the laundry 31 2 Selecting a programme 32 3 Selecting programme settings 33 4 Loading the drum 35 5 Adding detergent 36 Replacing detergent cartridges 36 6 Starting the programme 42 7 End of the programme unloading laundry 43 Spin cycle 43 Programme chart 45 Programme sequence 51 Extras 54 De...

Page 3: ...ging the programme safety lock 75 Cancelling a programme 75 Interrupting a programme 75 Favourite programmes 76 Creating a favourite programme 76 Washing Drying assistant 77 Timer SmartStart 78 Cleaning and care 80 Starting maintenance programmes 80 Clean TwinDos 80 Clean machine 81 Rinse out fluff 81 Cleaning the external casing and fascia panel 82 Cleaning the detergent dispenser drawer 82 Clean...

Page 4: ...100 Front view 100 Rear view 101 Installation surface 102 Carrying the washer dryer to its installation site 102 Removing the transit bars 102 Refitting the transit bars 104 Levelling the washer dryer 105 The Miele water protection system 106 Water intake 107 Drainage 108 Electrical connection 109 Technical data 110 Consumption data 111 Garment care label symbols 112 Settings 113 Controls Display ...

Page 5: ...e 118 Remote control 119 SmartGrid 119 Remote Update 119 Appliance parameters 121 Copyright and licences for operating and control software 121 Copyright and licences for the communication module 121 Installation requirements 122 Low water pressure 122 Suds cooling 122 Temperature reduction 122 Detergents and care products 123 Detergent 123 Sensitive Skin powder detergent 123 Specialist detergents...

Page 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Page 7: ...n as well as in the Warning and Safety instructions Miele cannot be held liable for injury or damage caused by non compliance with these instructions Keep these operating instructions in a safe place and pass them on to any future owner Correct application This washer dryer is intended for use in domestic households and similar residential environments by guests in hotel or motel rooms bed breakfa...

Page 8: ...n supervision or instruction concerning its use by a person responsible for their safety Safety with children Young children must be kept away from the washer dryer unless they are constantly supervised Older children may only use the washer dryer unsupervised if they have been shown how to use it safely Children must be able to understand and recognise the possible dangers caused by incorrect ope...

Page 9: ...tandard safety requirement is observed and regularly tested If in any doubt have the electrical installation inspected by a qualified electrician Miele cannot be held liable for the consequences of an inadequate earthing system e g electric shock Do not connect the washer dryer to the mains electricity supply by a multi socket adapter extension lead or similar These do not guarantee the required s...

Page 10: ...y It is only completely isolated from the electricity supply when switched off at the wall socket and the power plug is withdrawn from the socket the mains circuit breaker has been switched off or the screw out fuse is removed in countries where this is applicable The Miele water protection system protects from water damage provided the following conditions are met The machine is correctly plumbed...

Page 11: ...ssible A requirement for the operation is that the energy supply system complies with all current local and national requirements that apply to stand alone solar and or battery systems The protective measures provided in the installation and in this Miele product must also be assured in their function and operation in isolated operation or in non mains synchronous operation or replaced with equiva...

Page 12: ...iances Turn off the tap if the washer dryer is to be left for a longer period of time e g while on holiday especially if there is no floor drain gully in the immediate vicinity Danger of flooding If hooking the drain hose into a wash basin check that the water can drain away fast enough to prevent the sink from overflowing Secure the drain hose against slipping The force of the water flowing out o...

Page 13: ...ll as the porthole glass Stand back away from the machine and wait until the steam has dissipated To prevent the risk of fire the following textiles must not be dried in this washer dryer Items which have not been washed Items such as workwear which have not been thoroughly cleaned and are still soiled with grease oil or other deposits such as cooking oils cosmetics lotions etc If items have not b...

Page 14: ...em in domestic quantities Always observe the manufacturer s instructions carefully Dye removers contain sulphur compounds which can cause damage such as corrosion Do not use dye removers in this washer dryer In many programmes the heating phase is followed by a cooling down phase to ensure that the items are not too hot to handle when you remove them this also reduces the risk of the laundry self ...

Page 15: ... 0 kg for washing and 5 0 kg for drying See the Programme chart for the maximum recommended loads for individual programmes Fluff must not be allowed to accumulate in and around the tumble dryer Oil affected items can ignite spontaneously especially when exposed to heat sources such as in a tumble dryer The items become warm causing an oxidation reaction in the oil Oxidation creates heat If the he...

Page 16: ...performance and product liability claims will be invalidated Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your washer dryer Miele cannot be held liable for damage caused by non compliance with these Warning and Safety instructions ...

Page 17: ...ce the programme has started d Optical interface For service technicians e sensor For switching the washer dryer on and off The washer dryer switches off automatically to save energy It is switched off 15 minutes after the end of the programme Anti crease phase or after being switched on if no further selection is made Touch display and sensors The and Start Stop sensors and the sensors in the dis...

Page 18: ...your finger across the display 11 02 Favourites MobileStart Help Wash Drying assistant or 11 02 Maintenance Settings Help Washing You can select various wash programmes Drying You can select various drying programmes Washing Drying You can select programmes which include a continuous washing and drying sequence Favourites You can save up to 12 of your own customised wash programmes see Favourite p...

Page 19: ...asher dryer s electronics to suit different requirements in the Settings menu see Settings Examples of how to operate the appliance Selection lists Washing menu single selection 11 02 2 09 2 29 1 39 0 49 h h h h Cottons ECO 40 60 QuickPower Minimum iron Washing Help You can scroll to the right or the left by swiping your finger across the screen Place your finger on the touch display and swipe it ...

Page 20: ...Currently selected Extras are marked orange To deselect an Extra simply touch the Extra sensor again Use the OK sensor to activate the selected Extras Setting numerical values You can set numerical values in some menus 12 00 11 59 10 58 13 01 14 02 Time OK Enter the numbers by swiping upwards or downwards Place your finger on the number that you want to change and move your finger in the desired d...

Page 21: ...tom line of the display in the main menu and the programme selection menus Touch the Help sensor to display the text Touch the Close sensor to return to the previous screen Exiting a menu Touch the sensor to return to the previous screen Entries made before this which have not been confirmed with OK will not be saved Applications You can use this washer dryer to wash separately Maximum load depend...

Page 22: ...the protective foil and advertising stickers Remove the protective foil from the door if present any advertising stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the d...

Page 23: ...work will increase energy consumption even when the washer dryer is switched off Make sure there is sufficient signal strength for your Wi Fi network at the washer dryer installation site Availability of the Wi Fi connection The Wi Fi connection shares a frequency range with other appliances including microwave ovens and remote control toys This may result in sporadic or even complete connection f...

Page 24: ...guage you want appears Touch the sensor for the required language The selected language will be highlighted in orange and the display will change to the next setting 2 Setting up Miele home Skip Continue Set up Miele home To set up Miele home now touch the Continue sensor Useful tip To postpone set up until later touch the Skip sensor The following message will appear in the display It is possible...

Page 25: ... 02 Time OK Place your finger on the number that you want to change and move your finger in the desired direction Confirm with the OK sensor 4 Removing the transit bars Damage resulting from failure to remove the transit bars Failure to remove the transit bars can result in damage to the washer dryer and to adjacent cabinetry or appliances Remove the transit bars as described in Installation The f...

Page 26: ...s is similar No agent Agent for comp Miele UltraPhase 1 Universal detergent Colour detergent Delicates detergent Delicates Woollens OK 11 02 Touch the Miele UltraPhase 1 sensor The following message appears in the display Please enter the dosing recommendation of your detergent for a wash with normal soiling Take note of your water hardness level The dispensing quantity for UltraPhase 1 is preset ...

Page 27: ...l from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position The following message appears in the display Now enter the settings for UltraPhase 2 ...

Page 28: ...6 ml Hardness level II 45 ml Hardness level III 54 ml The following will appear in the display Insert container Remove the foil from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position The following message appears in the display TwinDos is set up Changes can be made in Settings TwinDos Confirm with the OK sensor Close the TwinDos acces...

Page 29: ...isplay for the Cottons programme 11 02 90 C 1600 1 57 Cottons h Washing Temperature Spin speed TwinDos Extras not selected Whites Timer Save rpm Turn on the tap Touch the Start Stop sensor The calibration programme will start It will take approximately 2 hours At the end of the programme the following message will appear in the display Set up completed Reach under the door grip and pull the door o...

Page 30: ...nt in terms of energy and water consumption Use the Express 20 programme for small lightly soiled loads Modern detergents make it possible to wash at lower temperatures e g 20 C Using lower temperature settings will save energy To maintain the hygiene of the machine carry out a hot wash above 60 C at regular intervals The message Hygiene info Select Maintenance and start the Clean machine programm...

Page 31: ...offee tea can be pre treated using some handy tricks which can be found under the ABC of Stains on the Miele website Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based clean...

Page 32: ...splay Selecting a programme Touch the Washing sensor 11 02 2 09 2 29 1 39 0 49 h h h h Cottons ECO 40 60 QuickPower Minimum iron Washing Help Scroll to the right of the display until the programme you want appears Touch the sensor for that programme The display will then change to the standard menu for the programme 11 02 40 C 1600 2 29 Cottons h Washing Temperature Spin speed TwinDos Extras not s...

Page 33: ...nDos TwinDos dispensing is automatically activated for all programmes in which dispensing is possible 1 Switch TwinDos on or off Touch the TwinDos sensor and select Off or On 2 Select the detergent When using Miele s 2 phase system you must set the colour of the laundry Select Whites for loads of white items or Colour for loads containing coloured items If you are using a different type of deterge...

Page 34: ...u want to use CapDosing is now active The display will then change to the standard menu for that wash programme See Washing 5 Adding detergent CapDosing Selecting stains In order to clean stained laundry more effectively you can choose from a list of various types of stains The wash programme will then adapt to the type of stain selected Touch the Stains sensor Select the type of stains in your lo...

Page 35: ...g The most efficient use of energy and water is achieved when a full load is washed However do not overload as this reduces cleaning efficiency and causes creasing Useful tip The maximum load size for the programme selected will appear in the pull down menu The percentage of the maximum load size inside the drum and the amount of detergent to dispense if TwinDos is not being used are also shown in...

Page 36: ...ispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible Useful tip The detergent dispensing quantities are preset If too much foam builds up the dispensing quantity can be reduced via the Settings menu Programme sequence TwinDos Changing TwinDos dispensing You can change the suggested colour composition of the laundry Touch the TwinDos sensor and ...

Page 37: ...Normal level of soiling Touch the TwinDos sensor to select a different level of soiling The amount of detergent and water will be adjusted to suit the selected level of soiling Some programmes will not let you set the level of soiling These programmes are designed for lightly soiled laundry only Using other methods to remove stains If you wish to use additional methods of stain removal you have th...

Page 38: ...commended 60 Add slightly more than half the amount recommended 75 Add three quarters of the amount recommended 100 Add the full amount recommended Take the hardness level of your water into account Adding detergent Pull out the detergent dispenser drawer and add detergents to the compartments Detergent for the pre wash Detergent for the main wash and soaking Fabric softener liquid starch or capsu...

Page 39: ...ndry and the size of the load Reduce the amount of detergent with smaller load sizes e g reduce the amount of detergent by when washing a half load Too little detergent results in laundry not getting properly clean and with time it may become grey and hard to the touch a possible build up of mould in the washer dryer grease not being completely removed from the laundry possible limescale deposits ...

Page 40: ...etergent enhancers Detergent for the main wash only Each capsule contains the correct amount for one wash cycle Caps are available from shop miele com by contacting Miele directly or at a Miele Experience Centre Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep capsules out of the reach of children Inserting...

Page 41: ...nt drawer before it is used In this case dispose of the capsule and do not re use it The wash programme will dispense the contents of the capsule at the correct time When using CapDosing water intake to the compartment takes place solely via the capsule When using capsules do not add fabric softener to the compartment Remove the empty capsule at the end of the wash programme For technical reasons ...

Page 42: ...hting switches off once the programme has started Saving energy After 10 minutes the indicators will dim The Start Stop sensor flashes slowly You can reactivate the indicators Touch the Start Stop sensor this does not have any effect on a programme that is running Adding laundry AddLoad Laundry can be added or removed if Add laundry is illuminated in the display Touch the Add laundry sensor The fo...

Page 43: ...ems in the next wash or become discoloured themselves Remove all items from the drum If applicable remove the used capsule from the detergent dispenser drawer Switch the washer dryer off with the sensor Useful tip See After each washing or drying programme Spin cycle Programme rpm ECO 40 60 1600 Cottons 1600 Minimum iron 1200 QuickPower 1600 Delicates 900 Shirts 900 Woollens 1200 Denim 900 Outerwe...

Page 44: ...mme is set to the optimum spin speed You can change the spin speed Touch the Change spin speed sensor Select the desired spin speed Start the final spin with the Start Stop sensor Ending the programme Touch the Change spin speed sensor Select the spin speed 0 rpm no spin Touch the Start Stop sensor The water will be pumped away Interim spin There is a spin cycle after the main wash and between the...

Page 45: ...Cottons Cold to 90 C Max load 9 0 kg Items Cottons linens or cotton mix fabrics e g table linen towelling underwear T shirts etc Notes Where particularly high levels of hygiene are required please select a temperature of 60 C or higher Minimum iron Cold to 60 C Max load 4 0 kg Items Synthetic mixed fibre and easy care cotton Notes Reduce the spin speed for items which crease easily QuickPower 40 C...

Page 46: ...uce the spin speed for fabrics that crease easily Denim Cold to 60 C Max load 3 0 kg Items Black and dark garments made from cotton mixed fibres and denim Notes Wash denim inside out Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Wash light and coloured items separately Close any zips do up buttons etc before washing Outer...

Page 47: ...tains specified as machine washable by the manufacturer Notes Select the Pre wash option to remove dust For curtains which crease easily reduce the spin speed or deselect the spin Remove weights from curtains Express Cold to 40 C Max load 3 5 kg Items Cotton garments that have hardly been worn or are only very lightly soiled Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as jersey s...

Page 48: ... C Max load 2 0 kg Items Jackets sleeping bags pillows and other down filled items Notes Remove air from the items before washing to prevent an excessive build up of foam To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap Observe the instructions on the care label Pillows Cold to 60 C 2 pillows 40 x 80 cm or 1 pillow 80 x 80 ...

Page 49: ...rding to colour Notes The wash parameters e g water level wash rhythm and spin speed are adjusted automatically in this programme to ensure the best possible care and wash result for each item First wash Cold to 40 C Max load 2 0 kg Items New items made of cotton towelling and polyester fabric Notes Use this programme to wash any manufacturing residues out of new items Drain Spin Max load 9 0 kg N...

Page 50: ...Washing 50 Cottons Max load 9 0 kg Items Moderately soiled cotton garments Notes With the wash temperature reached is below 60 C The wash performance is the same as with the Cottons 60 C programme ...

Page 51: ...ckPower 2 Delicates 2 4 2 3 Shirts 3 4 3 Woollens 2 Denim 2 4 2 3 Outerwear 3 4 3 Proofing 1 Curtains 3 4 3 Express 20 1 Sportswear 2 3 3 Dark garments 3 5 2 3 Trainers 4 2 Silks 2 Down items 5 3 4 3 Pillows 5 3 4 3 Cottons hygiene 3 5 2 3 Automatic plus 2 4 2 3 First wash 2 3 3 Separate rinse 2 Starch Please see the next page for a description of the symbols ...

Page 52: ...the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no Anti crease phase in the Woollens and Silks programme The drum door can be opened at any time during the anti crease phase 1 If a temperature of 60 C or higher is selected 2 rinses are carried out If a temperature of less than 60 C is selected 3 rinses are carried out 2 An addi...

Page 53: ... Activation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if the selected final spin speed is less than 600 rpm CapDosing has been selected for the main wash the wash temperature is higher than 60 C Extras such as Pre wash or Water plus have been selected a large load size is being washed in the ECO 40 60 or Cottons programmes Special features Drenchi...

Page 54: ... Extra gentle Drum rotation and wash duration are reduced Lightly soiled fabrics are washed more gently Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme For optimal smoothing reduce the maximum load by 50 Small loads achieve a better result The garments must be suitable for drying in a tumble dryer and suitable for ironing The spin speed...

Page 55: ...temperature holding times More water is used to increase rinsing efficiency The items must be suitable for drying in a tumble dryer and suitable for ironing Extra quiet This option reduces noise levels during the wash programme Use this if you want to wash during quiet periods for instance when children are sleeping The machine will activate the Rinse hold option and not spin The programme duratio...

Page 56: ...ging First add detergent and then the water softener You can then use the recommended amount of detergent for water hardness level I Water hardness levels Hardness range Hardness level in mmol l German scale in d Soft I 0 1 5 0 8 4 Medium II 1 5 2 5 8 4 14 Hard III above 2 5 above 14 Detergent dispensing aids Use dispensing aids e g balls if these are supplied with the detergent particularly when ...

Page 57: ...spensing One of the automatic dispensing containers must be filled with fabric softener Select the Separate rinse or Starch programme Change the spin speed if necessary Touch the TwinDos sensor Touch the On sensor to activate TwinDos Touch the Start Stop sensor Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the washer dryer...

Page 58: ...gents Miele UltraPhase 1 and 2 Miele capsules ECO 40 60 Cottons Minimum iron QuickPower Delicates Shirts Woollens Denim Outerwear Proofing Curtains Express 20 Sportswear Dark garments Trainers Silks Down Items Pillows Cottons hygiene Automatic plus First wash Separate rinse recommended Specialist detergents e g WoolCare not recommended Fabric care e g fabric softener Additive e g booster ...

Page 59: ...Delicates and woollens Special detergent ECO 40 60 Cottons Minimum iron QuickPower Delicates Shirts Woollens Denim 1 Outerwear Proofing Curtains 2 Express 20 1 Sportswear Dark garments 1 Trainers 1 Silks Down Items 1 Pillows 1 Cottons hygiene Automatic plus First wash recommended 1 Liquid detergent not recommended 2 Powder detergent ...

Page 60: ...s programme for these textiles Pure linen should only be tumble dried if it is specified as suitable on the care label The surface of the fabric may otherwise become rough Loopknit garments e g T Shirts underwear have a tendency to shrink after the first wash Do not overdry these fabrics to prevent further shrinking When buying loopknit garments it is advisable to take their shrinkage potential in...

Page 61: ... the display Selecting a programme Touch the Drying sensor 11 02 1 30 1 29 0 39 1 20 h h h h Cottons ECO 40 60 QuickPower Minimum iron Drying Help Scroll to the right of the display until the programme you want appears Touch the sensor for that programme The display will then change to the standard menu for the programme 11 02 1600 1 29 Cottons h Drying Drying level Extras not selected Timer Save ...

Page 62: ...level sensor Select the desired drying level The display will then change to the standard menu for the programme Selecting Extras You can supplement programmes with Extras Touch the Extras sensor Select one or more Extras Not all Extras can be combined Extras that cannot be combined are greyed out and cannot be selected Confirm with the OK sensor The display will then change to the standard menu f...

Page 63: ...ul tip The maximum load size for the programme selected and the current load for the programme will appear in the pull down menu in increments of 25 5 Starting the programme The programme can be started when the Start Stop sensor is flashing on and off Touch the Start Stop sensor The door will lock and the programme will start The programme status will appear in the display 11 02 1 39 Cottons h Dr...

Page 64: ...ptional cases the door can be opened while the programme is running 6 End of the programme unloading laundry At the end of the programme the drum continues to turn at intervals for up to 150 minutes The door will lock and the following will appear in the display Finish Anti crease and Unlock with Start Stop Touch the Start Stop sensor The door will unlock If you unload the laundry during the Anti ...

Page 65: ...rkwear jackets covers aprons overalls flannelette bed linen towels and bath robes Hand iron Machine iron Timed drying 1 Items Cotton or linen fabric requiring further processing e g table linen bed linen starched laundry Notes Roll up laundry that you want to machine iron to prevent it from drying out until you are ready for ironing Minimum iron Max load 4 0 kg Normal plus Normal Hand iron Timed d...

Page 66: ... Items Shirts and blouses Notes Turn shirts and blouses inside out do up buttons and turn collars and cuffs inwards The laundry is dampened before the programme starts to help reduce creasing Woollens Max load 2 0 kg 3 minutes Items Woollen garments and textiles containing wool blends e g pullovers cardigans stockings Notes Wool and wool blend items are only fluffed up they are not dried completel...

Page 67: ...suitable for drying in a tumble dryer and suitable for ironing Notes Remove garments as soon as the programme has finished and hang them up on a coat hanger Notes Not suitable for garments made of wool or wool blend fabric Outerwear Max load 2 5 kg Normal plus Normal Hand iron Timed drying 1 Items Outerwear which is suitable for drying in a tumble dryer Proofing Max load 2 5 kg Normal Items For th...

Page 68: ...from cotton or mixed fibres Trainers Max 2 pairs Timed drying 1 Items Sport shoes that are specified as suitable for tumble drying by their manufacturer Notes Insoles should be removed and placed in the drum with the shoes Notes The drum does not rotate Silks Max load 1 0 kg 8 minutes Items Silk garments which are suitable for drying in a tumble dryer e g blouses and shirts Notes For reduced creas...

Page 69: ...ture holding time Automatic plus Max load 4 0 kg Normal plus Normal Hand iron Timed drying 1 Items Mixed loads of garments suitable for the Cottons and Minimum iron programmes First wash Max load 2 0 kg Normal plus Normal Hand iron Timed drying 1 Textiles New cotton towelling or polyester textiles Warm air Max load 5 0 kg Timed drying 1 Items Multi layered items whose layers have different drying ...

Page 70: ...ng is particularly suitable for small loads or when you want to dry individual items The items are dried with warm air a drying time between 20 minutes and 2 hours can be selected The drying temperature is adjusted to match the programme selected Do not select the longest drying time to start with Check the items as you are drying them to find the optimal time ...

Page 71: ... the thermospin is reduced For optimal smoothing reduce the maximum load by 50 The garments must be suitable for drying in a tumble dryer and suitable for ironing SingleDry For efficiently drying a very small load size 1 kg in a normal drying programme A drying time is preset You can change the drying time Some items may still be damp after drying depending on the type of laundry Select a longer d...

Page 72: ...me Touch the Washing Drying sensor Scroll to the right of the display until the programme you want appears Touch the sensor for that programme The display will then change to the standard menu for the programme There are 3 other ways to select a programme Saved favourite programmes The Washing Drying assistant Miele MobileStart 3 Loading the drum Open the door Check the drum for pets or foreign ob...

Page 73: ...ted the maximum spin speed used is 900 rpm Thermospin is not carried out if timed drying is selected Select a Timer if required 5 Adding detergent Dispense detergent with TwinDos CapDosing or via the detergent drawer 6 Starting Ending the programme Touch the flashing Start Stop sensor The door will lock The programme will start The Anti crease phase will start at the end of the programme The door ...

Page 74: ...which might be lodged there After drying remove any fluff from around the door seal and the porthole glass Useful tip For safety reasons close the door when the machine is not in use Otherwise there is a danger of objects being placed inadvertently in the drum If these remain unnoticed and were washed in the next load they could damage the laundry An open door is also a danger to pets and children...

Page 75: ...ncel the programme Select Yes During washing The suds will be pumped away and the programme is cancelled During drying The laundry will be cooled down before the door can be opened Removing the laundry Wait until the symbol in the display goes out and the door is unlocked Pull the door open and unload the drum Selecting another programme Close the door Select the required programme Add detergent t...

Page 76: ...ve a programme which has been selected as a Favourite programme before you start it Before the programme starts touch the Save sensor Enter a name If 12 Favourites have already been saved the Create or Save sensor will not be visible Delete an existing Favourite if you wish to create a new one Entering a name It is best to select short memorable names Touch the letters or characters you want Confi...

Page 77: ...Denim Blouses OK Touch the appropriate sensor for your item of laundry The item selected will be highlighted orange You can select several items Articles that cannot be combined are not available for selection Confirm with the OK sensor Follow the instructions in the display A summary of the selected parameters will then appear in the display Confirm with the OK sensor or select Change if you woul...

Page 78: ...onfirm with the OK sensor Deleting the Timer The selected timer can be deleted before the programme starts Touch the or sensor The selected time for the timer appears in the display Touch the Delete sensor Confirm with the OK sensor The selected time for the timer is now deleted Starting the Timer Touch the Start Stop sensor The door will lock and the time remaining until the programme starts will...

Page 79: ... period the washer dryer starts the programme Setting the timeframe If you have activated SmartGrid in the settings SmartStart by and SmartFinish by will appear in the display instead of Start at and Finish at when you touch the Timer sensor See Settings SmartGrid for more information The procedure for setting this is the same as for setting the time for the timer Set the time you want and confirm...

Page 80: ...ses can become viscous or dry out The hoses can become blocked and would then need to be cleaned by a service technician Clean the TwinDos system To clean the system you need either a TwinDos Care cleaning cartridge or a TwinDos refill container available from www shop miele com Starting a programme Select Clean TwinDos Touch the sensor for the container you want to clean Confirm Start Maintenance...

Page 81: ...universal detergent directly in the drum Do not load any laundry The drum must be empty for the cleaning process Touch the Start Stop sensor The programme will start Rinse out fluff During drying fluff is developed and can collect in the drum and suds container Run the Rinse out fluff programme before the machine is used again so that fluff cannot be deposited on the next load or cause a blockage ...

Page 82: ... surfaces and other parts Do not use these cleaning agents Clean the casing and control panel with a mild cleaning agent or soap and water and dry both with a soft cloth The drum can be cleaned using a suitable stainless steel cleaning agent following the manufacturer s instructions on the packaging Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent...

Page 83: ...ean the siphon particularly thoroughly after using liquid starch a few times Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Replace the detergent dispenser drawer Useful tip Leave the detergent dispenser drawer slightly open to allow it to dry Cleaning the porthole glass Clean...

Page 84: ...requent interruptions to the external water supply First turn off the tap Unscrew the water inlet hose from the tap Remove the rubber seal 1 from the recess Hold the free end of the water inlet hose upside down The plastic filter 2 will fall out Clean the plastic filter Reassemble in reverse order Turn on the tap and check that the connection is watertight If water drips out tighten the connection...

Page 85: ...dark and the sensor does not light up There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the circuit breaker has tripped The washer dryer has switched off automatically to save energy Switch the washer dryer on with the sensor You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the...

Page 86: ...oo high Clean the drain filter and the drain pump Check whether the maximum delivery height of 1 m has been exceeded Waterproof system activated Turn off the tap Call Miele The water protection system has reacted Turn off the tap Call Miele Fault F If restart fails call Miele There is a fault Disconnect the washer dryer from the electricity supply Switch off at the wall and withdraw the plug from ...

Page 87: ...the fault message appears again contact Miele The washer dryer can still be used but with reduced functionality Check load There is no laundry in the drum The load is too small The laundry is still damp because the residual moisture content in the laundry cannot be measured In the future use a Timed drying programme for small amounts of laundry The amount of laundry exceeded the maximum load for t...

Page 88: ...he maximum delivery head of 1 0 m has been exceeded If the fault message appears again contact Miele The washer dryer can still be used but with reduced functionality Hygiene info Select Maintenance and start the Clean machine programme No drying programme or no wash programme using a temperature above 60 C has been run for a long time In order to prevent bacteria and unpleasant odours building up...

Page 89: ...ual for more information TwinDos has not been used for a long time Use TwinDos for one of your next loads Carry out the TwinDos maintenance programme as described in Cleaning and care Starting maintenance programmes TwinDos Maintenance for compartment must be started in the Maintenance menu See the operating instruction manual for more information TwinDos has not been used for a long time The dete...

Page 90: ...the TwinDos sensor before running the next programme Automatic dispensing will be activated No detergent fabric softener was dispensed although automatic dispensing was activated Try again If detergent is still not dispensed call Miele A new detergent cartridge has been inserted but the cartridge is identified as empty when the machine is switched on The washer dryer was switched off when the dete...

Page 91: ...the load as this will give better distribution Large amounts of detergent residue remain in the detergent drawer The water pressure is too low Clean the filters in the water inlet It may be useful to select the Water plus option Powder detergent used in conjunction with water softeners tends to become sticky Clean the detergent dispenser drawer and in the future add washing powder to the dispenser...

Page 92: ...ser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule The display is in a different language A different language has been selected in Settings Language Set the language you want The flag symbol serves as a guide The display is dark The display has switched off automatically to save e...

Page 93: ...tion of foam Run the Rinse out fluff programme regularly to prevent detergent residues from accumulating in the suds container There is still fluff in the drum after the end of the Rinse out fluff programme You have not run the Rinse out fluff programme for a long time Remove the fluff from the drum Run the Rinse out fluff programme on a regular basis The washer dryer smells The Hygiene info was i...

Page 94: ...es Use the Dark garments programme Liquid detergent does not give the required result Liquid detergents usually contain no bleaching agents They do not remove fruit coffee and tea stains Use the Miele 2 phase system The targeted addition of UltraPhase 2 during the wash process removes stains effectively Use a general purpose powder detergent containing a bleaching agent Grey greasy particles cling...

Page 95: ...speed was set too high Open the door and loosen the laundry Start the drying programme again with a lower spin speed or select Timed drying instead of a drying level The laundry feels damp after drying The Pre ironing Extra was selected Unload the laundry and place it on hangers to finish drying Warm laundry can feel damp Spread the laundry out to cool it down The laundry is too damp or too dry af...

Page 96: ...or in the event of a blocked drain outlet and or power cut The water level in the drum is too high Cancel the programme The water will be pumped away At the end of the programme or after a programme cancellation Extra cooling appears in the display For safety reasons the door cannot be opened if the temperature in the drum exceeds 55 C during washing or 70 C during drying Wait until the temperatur...

Page 97: ...ures Drain the suds carefully Procedure for draining the machine Remove the drain filter though not completely Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the filters until water runs out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the machine base and activate the water protection float...

Page 98: ...n them Risk of damage from leaking water Water will escape from the washer dryer if you forget to replace the drain filters Replace the drain filters correctly and tighten them securely Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching in to remove laundry Use a scr...

Page 99: ...an be found at the end of this booklet Please quote the model and serial number of your appliance when contacting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Warranty The manufacturer s warranty for this appliance is 2 years For further information please refer to your warranty booklet Optional accessories Optional ...

Page 100: ...oof metal braided b Electrical connection c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to drain filters drain pump and emergency release h Access panel for TwinDos containers i 4 height adjustable feet ...

Page 101: ...ALLATION 101 Rear view a Protruding lid for holding when moving the machine b Drain hose c Water inlet hose d Safety caps for transit bars e Transport clips for water inlet hoses and drain hoses f Electrical connection ...

Page 102: ...bolted to the joists and not only to the floorboards Useful tip If possible install the washer dryer in a corner of the room as this is usually the most stable part of the floor Carrying the washer dryer to its installation site Danger of injury due to unsecured lid Make sure the fixings at the back of the lid are secure They may become brittle due to external circumstances There is a danger of th...

Page 103: ...it bar 90 using the enclosed spanner Then pull the transit bar out Covering the holes Risk of injury from sharp edges There is a risk of injury from reaching into holes that are not covered The holes for the transit bars must be covered after the transit bars have been removed Press the flaps firmly shut until they click into place ...

Page 104: ...the transit bars in a safe place Fit them again if the washer dryer is to be moved e g when moving house Opening the flaps Push against the catch with a pointed object e g a narrow screwdriver The flap will open Fitting the transit bars Install the transit bars in reverse order to their removal Useful tip If you lift the drum slightly the transit bars can be pushed in more easily ...

Page 105: ...4 adjustable feet are used to level the washer dryer All four feet are screwed in when the appliance is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the washer dryer is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied unti...

Page 106: ...ive sleeve which is made from metal braiding as a second skin to protect the hose against damage Electronic unit and machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves Further water intake is blocked The water inside the suds container is pumped out Overflow protection This prevents the machine from taking in too muc...

Page 107: ...sure reducing valve must be installed Connection to the mains water supply should incorporate a water tap with a threaded union If no tap is available only a qualified installer may connect the washer dryer to the mains water supply The connection point is subject to mains water pressure You should turn on the tap slowly and check for leaks Correct the position of the seal and screw thread if wate...

Page 108: ...ary parts can be purchased from Miele Drain hose connection options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple t...

Page 109: ...suitable switched socket If the connection cable is damaged it must only be replaced with a specific connection cable of the same type available from Miele in order to avoid a hazard For safety reasons such replacement may only be carried out by a suitably qualified and competent technician or by Miele The data plate indicates the nominal power consumption and the appropriate fuse rating Compare t...

Page 110: ... load see data plate Fuse rating see data plate Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1 000 kPa 10 bar Water inlet hose length 1 55 m Drain hose length 1 50 m Mains connection cable length 2 00 m Drain pump head height max 1 00 m Drain pump length max 5 00 m LEDs Class 1 Test certifications awarded see data plate Frequency band 2 4000 GHz 2 4835 GHz Maximum transmis...

Page 111: ...0 23 35 0 39 QuickPower 40 4 0 0 58 40 0 49 Drying Cottons 5 0 2 45 22 2 30 Minimum iron 4 0 1 44 14 1 33 1 Maximum laundry temperature reached in main wash 2 Quick Extra activated TwinDos dispensing must be deactivated when carrying out comparison tests Information for customers Consumption data can vary from the nominal values listed depending on water pressure water hardness water inlet tempera...

Page 112: ...ent care label symbols ECO 40 60 Cottons Minimum iron Delicates Woollens Drying Normal temperature Low temperature Do not tumble dry Ironing Approx 200 C Approx 150 C Approx 110 C Ironing with steam can cause irreversible damage Ironing prohibited Professional cleaning Dry clean only The letters indicate the type of cleaning agent required Wet cleaning Dry cleaning prohibited Bleaching Any oxidati...

Page 113: ...Programme sequence Appliance parameters Installation requirements Select the required area Scroll through the list until the setting you want appears Touch the sensor to select the setting you require Changing a setting Change the value displayed and confirm with OK or touch an option to select it An option which is selected will be highlighted orange The option is saved The display will then swit...

Page 114: ...the code has been activated previously Change You can enter any code If you forget the code the washer dryer will have to be unlocked by a Miele service technician Important Make a note of your new code Memory The washer dryer will save the last settings selected for a programme temperature spin speed and some of the Extras after the programme has started The next time the programme is chosen thes...

Page 115: ...l need separate TwinDos refill containers optional accessories UltraPhase 1 and 2 can only be dispensed as a package If a different detergent is selected the setting for the other compartment is automatically deleted The following detergents can be used Miele UltraPhase 1 Miele UltraPhase 2 Universal detergent Colour detergent Delicates detergent Delicates Woollens Fabric softener Follow the manuf...

Page 116: ...lus Plus Plus Maximum rinse level The water level in the rinse can be permanently set to the highest value This function is important for allergy sufferers as it achieves excellent rinse results The water consumption will be increased Factory default setting the maximum rinse level setting is switched off Soak duration You can set a duration for the soak process of between 30 minutes and 6 hours A...

Page 117: ...ns and the Minimum iron programmes If Gentle action is activated each wash phase in the programme selected will be run with the Gentle action wash rhythm Factory default setting Gentle action is switched off Comp laundry protection The maximum final spin speed can be limited to prevent laundry forming a ring around the drum The Comp laundry protection setting is only effective with continuous wash...

Page 118: ...his message only appears if the washer dryer has not yet been connected to a Wi Fi network Please refer to Before the first use for instructions on how to set up the connection Deactivate The setting is only visible if Miele home is activated Miele home remains set up the Wi Fi function is switched off Activate The setting is only visible if Miele home is deactivated The Wi Fi function is reactiva...

Page 119: ...itched on the App can cause the programme to be cancelled Use the Timer sensor to set a time by when you want to start the washer dryer see Timer SmartStart The washer dryer will then start within the specified timeframe when it receives your signal If it has not received a start signal by the latest start time set the washer dryer will start automatically Remote control is switched off by default...

Page 120: ...u do not want any updates to be downloaded automatically Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele App A message will appear in your washer dryer display if a software update is available You can install the update immediately or postpone this until later When the washer dryer is switched on again you will be reminded about the update Deac...

Page 121: ...s for the open source licences displayed at this location only apply in relation to the respective rights holders Copyright and licences for the communication module For the purpose of operating and controlling the communication module Miele uses proprietary or third party software that is not covered by open source licensing terms These items of software software components are protected by copyr...

Page 122: ...t suds can damage plastic drainage pipes Suds cooling takes place when a Cottons programme with a temperature of 70 C or higher is selected Activate suds cooling to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or laundry tub where the drainage pipes are rated less than 70 C Factory default setting Suds cooling is switched off Temperature reduction At high alti...

Page 123: ...gent Best results at 20 30 40 60 95 C Radiant white laundry thanks to powerful formula with active oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent stain removal even at low temperatures Also available as a powder detergent WoolCare delicates detergent liquid deterge...

Page 124: ...y and breathability of downs Lanolin for effective cleaning and gentle care Feathers do not stick together and stay fluffy Caps WoolCare Woollens and delicates detergent Special care complex with wheat proteins Fibre protection technology to prevent felting Colour protection formula for gentle cleaning Caps CottonRepair Special detergent for cotton fabrics Visibly renews fabric with just one wash ...

Page 125: ...stain remover Enzyme technology to help remove stubborn stains Suitable for whites and colours For excellent wash results even at low temperatures Machine care products TwinDosCare Cleaning agent for the TwinDos dispensing system Use before a longer downtime at least 2 months Use before changing to a different product Descaling agent Removes heavy limescale deposits Mild and gentle with natural ci...

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Page 127: ...iele Australia Pty Ltd Miele New Zealand Limited Miele Global Headquarters Germany Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Federal Republic of Germany IRD 98 463 631 ACN 005 635 398 ABN 96 005 635 398 Miele Experience Centre Gold Coast 131 Ferry Road Southport QLD 4215 Miele Experience Centre and Head Office Auckland 8 College Hill Freemans Bay Auckland 1011 Miele Experience Centre Welli...

Page 128: ...M Nr 11 976 031 01 en AU NZ WTW 870 WPM ...

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