Miele WSI 863 Operating Instructions Manual Download Page 75

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Problem solving guide

The door will not open

Problem

Cause and remedy

The door cannot be
pulled open during a
wash cycle.

The drum is locked during the wash cycle.



Follow the description in “6. Starting a programme
– Adding or removing laundry”.

Comfort cooling

appears in the display
after a programme has
been cancelled.

To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55 °C.



Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.

The following appears
in the display:



 Service Door release

fault F35

The door lock has jammed.



Call the Miele Customer Service Department.

Summary of Contents for WSI 863

Page 1: ...ng instructions for washing machines To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time en GB M Nr 11 360 040 ...

Page 2: ...missioning TwinDos 20 5 Starting the calibration programme 23 Washing environmentally and economically 24 1 Prepare the laundry 25 2 Select a programme 26 3 Load the washing machine 28 4 Select programme settings 29 Selecting a temperature spin speed 29 Selecting an extra option 29 Level of soiling 29 Delay start SmartStart 30 5 Add detergent 32 Detergent dispenser drawer 34 CapDosing 36 6 Startin...

Page 3: ...a programme safety lock 57 Cancelling a programme 57 Interrupting a programme 57 Garment care label symbols 58 Detergent 59 The correct detergent 59 Water softeners 59 Dispensing aids 59 Fabric conditioner and liquid starch 59 Recommended Miele detergents 61 Recommended detergents in accordance with Directive EU Nr 1015 2010 62 Cleaning and care 63 Cleaning the external casing and the control pane...

Page 4: ... case of malfunction 78 Optional accessories 78 Warranty 78 Installation 79 Front view 79 Rear view 80 Installation surface 81 Transporting the washing machine to its installation site 81 Removing the transit bars 81 Re fitting the transit bars 83 Levelling the machine 84 Screwing out and adjusting the feet 84 Installing under a continuous worktop 85 Washer dryer stack 85 The water protection syst...

Page 5: ...ess 99 Disp switch off stat 100 Programme info 100 Memory 100 Long p wash Cotton 100 Soak duration 101 Gentle action 101 Temp reduction 101 Water plus 101 Water plus level 101 Maximum rinse level 102 Suds cooling 102 Low water pressure 102 Anti crease 102 Miele home 103 Remote control 104 SmartGrid 104 RemoteUpdate 105 Detergents and care products 106 Detergent 106 Specialist detergents 107 Caps U...

Page 6: ...erials They also contain specific materials com pounds and components which were essential for their correct function and safety These could be hazardous to hu man health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local com munity waste collecti...

Page 7: ... follow the instructions in the chapter on installing the washing machine as well as the safety in structions and warnings Miele cannot be held liable for damage caused by non compliance with these instructions Keep these operating instructions in a safe place and pass them on to any future owner Correct application This washing machine is intended for use in domestic households and similar workin...

Page 8: ... unless they are constantly supervised Children 8 years and older may only use the washing machine un supervised if they have been shown how to use it safely and recog nise and understand the consequences of incorrect operation Children must not be allowed to clean or maintain the washing machine unsupervised Please supervise children in the vicinity of the washing machine and do not let them play...

Page 9: ...equences of an inadequate earthing system e g electric shock Do not connect the washing machine to the mains electricity sup ply by a multi socket adapter extension lead or similar These do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele ori ginal spare parts Only when these parts are fitted can Mi...

Page 10: ...ck the condition of the hoses regularly so that you can replace them in good time and avoid the risk of any water damage The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean condition at all times Any damage which may...

Page 11: ...chine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the im mediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force ...

Page 12: ... agent Miele recommends using Miele descaling agent which is available to order online at www miele co uk or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing benzine in this machi...

Page 13: ...sories Accessory parts may only be fitted when expressly approved by Miele If other parts are used warranty performance and product li ability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble ...

Page 14: ...changed with the sensors The sensor increases the value or moves up the list the sensor de creases the value or moves down the list d OK sensor control The OK sensor control is used for confirming selected values e TwinDos sensor control with the additional Whites and Colours sensor controls The TwinDos sensor control is used for deactivating and activating auto matic detergent dispensing De pendi...

Page 15: ...amme The start of the programme can be delayed from 15 minutes up to a maximum of 24 hours This allows you to make use of night time eco nomy electricity rates for example Please see Delay start for more in formation j sensor You can specify the level of soiling of the load in three settings This sensor is only active with the TwinDos option activated k Start Add laundry sensor control The program...

Page 16: ...he list with the sensor control Scroll up the list with the sensor control The OK sensor con trol is used to activate the option shown in the display Identifying the selected option Cap OK An activated option in a list will have a tick next to it Setting numerical values Start in OK h 00 00 The numerical value is highlighted in white Touching the sensor control decreases the value Touching the sen...

Page 17: ...oil from the door Any stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door This washing machine has undergone a complete functional test at the fact ory and there will be some residual water in the drum from this process Remove the drain hose elbow from the drum An elbow piece for the drain hose is stored in the drum Pull o...

Page 18: ...our WiFi network will increase energy consumption even when the washing machine is switched off Before installing the washing ma chine in its final location ensure the signal strength is sufficient for your WiFi network Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This can give rise to spora...

Page 19: ... GB OK Touch the sensor controls until the language you want appears in the display Confirm your choice of language by touching the OK sensor control 2 Setting up Miele home The following message appears in the display Miele home Confirm with OK The following message appears in the display Set up now To set up Miele home now touch the OK sensor control To postpone setup until later touch the senso...

Page 20: ...ge appears in the display Set now To set up TwinDos now touch the OK sensor control To postpone setup until later touch the sensor control until the follow ing appears in the display Set later and press OK to confirm Settings for compartment The UltraPhase 1 values are preset in the standard settings Agent for OK Confirm with the OK sensor control Miele UltraPhase 1 OK Confirm with the OK sensor c...

Page 21: ...rst time 21 The following appears in the display Insert Remove the foil from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position ...

Page 22: ... 45 Confirm the preset value with the OK sensor control If you want to change this value use the sensor controls and confirm with the OK sensor control UltraPhase 2 Hardness level I 36 ml Hardness level II 45 ml Hardness level III 54 ml The following will appear in the display Insert Remove the film from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it ...

Page 23: ...following message appears in the display Open and run Cottons 90 C without laundry Touch the sensor control until the OK sensor control lights up and con firm with OK 1 55 OK 90 1600 Open the stopcock Touch the Start Add laundry sensor control The calibration programme then starts It will take approximately 2 hours At the end of the programme the fol lowing message will appear in the dis play Set ...

Page 24: ...tings will save energy Washing at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore re commends cleaning the washing ma chine once every month The washing machine reminds you to do so with the following message in the display Hygiene info run a pro gramme at min 75 C or the Clean ma chine programme Detergent For precise...

Page 25: ...ome handy tricks which can be found in the Miele guide to laundry care Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating textiles make sure that any plastic parts e g buttons do not come into contact with clean ing agent Risk of explosion due to solvent based cleaning agents When using solvent based cleaning ...

Page 26: ...ramme will be shown in the display The standard display will then appear 2 Selecting additional programmes by setting the programme selector to Further programmes and using the display Turn the programme selector to the Further programmes position The following appears in the display Outerwear OK Touch the sensor controls until the programme you want appears in the display Confirm the programme wi...

Page 27: ...Fi network and Remote control must be switched on Turn the programme selector to the MobileStart position The following appears in the display Load laundry close the door and press Start Appliance can be remotely con trolled Follow the instructions in the display and start the programme The following appears in the display MobileStart The washing machine can now be oper ated with the Miele mobile ...

Page 28: ...es cleaning efficiency and causes creases Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Tip Please note the maximum load for the different wash programmes The rel evant programme load is always shown in the display when you select a pro gramme Close the door Make sure that no i...

Page 29: ... Selecting an extra option Touch the sensor for the extra you want It then lights up brightly Tip You can select multiple Extras for a wash programme Not all extra options can be selected with every programme If an extra op tion is not dimly lit this option is not permitted for the wash programme see Extra options Extras sensor control You can select additional extras using the Extras sensor contr...

Page 30: ...nfirm with the OK sensor control Tip The values will count upwards and downwards automatically if you keep your finger on the sensor control Cancelling delay start The selected delay start period can be cancelled before the programme starts Touch the sensor control The selected delay start period will ap pear in the display Set a time value of 00 00 h with the sensor controls Confirm with the OK s...

Page 31: ...ng the defined period the washing machine starts the wash programme Setting the time period If you have activated the SmartGrid function in Settings SmartStart in in stead of Start in will appear in the dis play when you touch the sensor control see Settings SmartGrid The procedure for setting this is the same as for setting the time for delay start Use the sensor controls to enter the hour and co...

Page 32: ...e 1 and UltraPhase 2 single use cartridges are available to order from Miele your Miele dealer or via the Miele online shop Activating TwinDos dispensing TwinDos dispensing is automatically ac tivated for all programmes in which dis pensing is possible Tip The detergent dispensing quanti ties are preset If too much foam builds up the dispensing quantity can be re duced via Settings TwinDos Changin...

Page 33: ...unt for TwinDos and the amount of water required for rinsing is preset for the Normal de gree of soiling Touch the sensor control to select a different degree of soiling The amount of detergent and water will be adjusted to suit the selected degree of soiling Using other methods to remove stains If you wish to use additional methods of stain removal you have the following options Using the Booster...

Page 34: ...add detergent to the compartments Detergent for the pre wash Detergent for the main wash and soaking Fabric softener liquid starch or capsules Adding fabric conditioner Add fabric conditioner or liquid starch to the compartment Do not ex ceed the maximum level mark It will be automatically dispensed in the final rinse At the end of the programme a small amount of water remains in the compartment I...

Page 35: ...com pletely removed from the laundry Can lead to limescale deposits on the heater elements Too much detergent Causes poor wash rinse and spin results Causes higher water consumption as an extra rinse cycle is automatically activated Is a greater burden on the environ ment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been se lected Use...

Page 36: ...s booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swal lowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the sensor control The following appears in the display OK No Cap Touch the sensor controls until the capsule you want appears in the display Confirm the capsule w...

Page 37: ...ramme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule Do not add any additional fabric con ditioner to the compartment Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain in the capsule Deactivating or changing Cap Dosing CapDosing can only be deactivated or changed pr...

Page 38: ...the indicators Touch the Start Add laundry sensor control this does not have any effect on a programme that is running Adding laundry during a pro gramme sequence Laundry can be added or removed at any time provided that the symbol is not illuminated in the display Touch the Start Add laundry sensor control The following appears in the display Please wait Wait until the following display lights up...

Page 39: ...he door will unlock Tip After the anti crease phase the door will have unlocked automatically Take hold of the door and pull it open Remove the laundry Items left in the drum could discolour other items in the next wash or be come discoloured themselves Remove all items from the drum Check the door seal for any foreign objects Tip Leave the door slightly open to al low the drum to dry If applicabl...

Page 40: ...electable spin speed is in dicated in the table Programme rpm Cottons 1600 Minimum iron 1200 Delicates 900 Woollens 1200 Silks 600 Shirts 900 QuickPowerWash 1600 Dark garments Denim 1200 ECO 40 60 1600 Proofing 1000 Outerwear 800 Express 20 1200 Sportswear 1200 Automatic plus 1400 Pillows 1200 Curtains 600 Down filled items 1200 First wash 1200 Down duvets 1200 Separate rinse Starch 1600 Drain Spi...

Page 41: ...drum immediately after the end of the programme Ending a programme with a spin cycle The display shows Rinse hold altern ately with the ideal spin speed Touch the Start Add laundry sensor control to start the final spin Ending a programme without a spin cycle Reduce the spin speed to 0 Touch the flashing Start Add laundry sensor control Omitting the interim spin and the final spin Before the start...

Page 42: ...higher Cottons 60 C 40 C Max load 9 0 kg Items Normally soiled cotton garments Tip These settings are the most efficient in terms of energy and water consumption for washing cottons With the wash temperature reached is below 60 C The wash performance is the same as with the Cottons 60 C pro gramme Note for test institutes The test programme conforms to EN 60456 and the energy label to Directive 10...

Page 43: ...g Shirts Cold to 60 C Max load 1 0 kg 2 0 kg Items Shirts and blouses made of cotton and mixed fibre Tip Pre treat collars and cuffs depending on the level of soiling Wash silk shirts and blouses in the Silks programme If the preset Pre ironing Extra is switched off the maximum load capacity is increased to 2 0 kg MobileStart The Miele mobile app is used for selecting programmes and operating the ...

Page 44: ...soiled garments for the Cottons pro gramme sorted according to colour and can be washed at 40 C 60 C Tip Follow the instructions on the care label Proofing 40 C Max load 2 5 kg Items Treating microfibre fabric ski wear or table linen made from mainly synthetic fibres to provide a finish which is resistant to water and dirt Tip The items must be freshly laundered and spun or dried before proofing F...

Page 45: ...C Max load 3 5 kg Items Cotton garments that have hardly been worn or are only very lightly soiled Tip The Quick Extra is activated automatically Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as singlets and leggings as well as microfibre and fleece garments Tip Do not use fabric conditioner Follow the instructions on the care label Automatic plus Cold to 40 C Max load 6 0 kg Items...

Page 46: ...dust the Pre wash Extra is selected automatically For curtains which crease easily reduce the spin speed or deselect the spin Remove weights from curtains Down filled items Cold to 60 C Max load 2 0 kg Items Jackets sleeping bags pillows and other items with down filling Tip Remove air from the laundry before washing to prevent an excess ive build up of foam To do this either push the items into a...

Page 47: ...m together with a wash able strap Follow the instructions on the care label Separate rinse Starch Max load 8 0 kg Items Rinsing hand washed items Table cloths serviettes and workwear requiring starching Tip Reduce the spin speed for fabric that creases easily Laundry that is to be starched should be washed but not treated with fabric conditioner Items will be rinsed very effectively with 2 rinses ...

Page 48: ...intenance for more details Maintenance wash 85 C No load With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm as well as prevent the build up of unpleasant odours Tip Optimum results can be achieved by using Miele s IntenseClean washing machine cleaner Alternati...

Page 49: ...ry small load 1 kg in a normal wash programme The wash duration is reduced Please note the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme Reducing the maximum load by 50 will achieve a better result Follow the instructions in the ...

Page 50: ... now deselected Eco The Eco Extra helps to save energy The wash temperature is reduced and the wash duration is increased in return The wash programme continues to provide excellent results Quick The programme duration is reduced Mechanical action and energy usage are increased Stains For cleaning stained laundry The pro gramme sequence is altered with this option Pre wash For laundry with large a...

Page 51: ...programme duration is increased Extra gentle Drum rotation and wash duration are re duced Lightly soiled fabrics are washed more gently AllergoWash This option should be used where high standards of hygiene are required En ergy consumption is increased to lengthen temperature holding times and water consumption is increased to im prove rinsing efficiency The items must be suitable for drying in a ...

Page 52: ...ck Eco Cottons Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Proofing Outerwear Express 20 Sportswear Automatic plus Pillows Curtains Down filled items First wash Down duvets Separate rinse Starch Maintenance wash ...

Page 53: ...Wash programme chart Extras 53 Stains Pre wash Soak Intensive Extra quiet Extra gentle Allergo Wash can be selected activated automatically cannot be selected ...

Page 54: ...ks 2 Shirts 3 4 3 QuickPowerWash 2 Dark garments Denim 3 5 2 3 ECO 40 60 3 Proofing 1 Outerwear 3 4 3 Express 20 1 Sportswear 2 3 3 Automatic plus 2 4 2 3 Pillows 4 3 4 3 Curtains 3 4 3 Down filled items 4 3 4 3 First wash 2 3 3 Down duvets 3 4 3 Separate rinse Starch 0 1 5 Drain Spin Maintenance wash 3 Please see the next page for a description of the symbols ...

Page 55: ... intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programmes The washing machine can be opened at any time 1 If a temperature of 60 C or higher is selected and with and two rinses are carried out If a tem perature of less than 60 C is selec ted three rinses are carried out 2 An additional rinse is carried out if there is too ...

Page 56: ...tion Activation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if The selected final spin speed is less than 600 rpm CapDosing has been selec ted for the main wash The wash temperature is higher than 60 C Extras such as Pre wash or Water have been selected A large load is being washed in the Cottons programme Special features Drenching phase The washin...

Page 57: ...ll appear in the display Cancel OK Yes Touch the OK sensor control The suds are pumped away The follow ing will appear in the display Prog cancelled OK Wait until the symbol in the display goes out and the door unlocks Pull open the door Remove the laundry Interrupting a programme Turn the programme selector to the position The washing machine switches off To continue turn the programme se lector ...

Page 58: ...cates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the dry ing temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the iron ing temperature Hot iron max sole plate temp approx 200 C Medium hot iron max sole plate temp approx 150 C Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this sym...

Page 59: ...and III Dispense according to the amount spe cified on the packaging First add deter gent and then the water softener You can then use the recommended amount of detergent for water hardness level I Water hardness levels Hardness scale Hardness level in mmol l German scale d I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Dispensing aids Use dispensing aids e g balls if thes...

Page 60: ...propriate capsule Add liquid starch to the compart ment and powder or viscous starch to the compartment Select the Separate rinse Starch pro gramme Change the spin speed if necessary Activate the sensor control if us ing a capsule Touch the Start Add laundry sensor control Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the ...

Page 61: ...s Miele UltraPhase 1 and 2 Miele single use capsules Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Proofing Outerwear Express 20 Sportswear Automatic plus Pillows Curtains Down filled items First wash Down duvets Separate rinse Starch Recommendation Specialist detergents e g WoolCare No recommendation Fabric care e g fabric conditioner Additive e...

Page 62: ...versal Coloureds Delicates and woollens Specialist detergent Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim 1 ECO 40 60 Outerwear Express 20 1 Sportswear Automatic plus Pillows 1 Curtains 2 Down filled items 1 First wash Down duvets 1 Maintenance wash 2 Recommendation 1 Liquid detergent No recommenda tion 2 Powder detergent ...

Page 63: ...ning agent following the manufacturer s instruc tions on the packaging Damage caused by cleaning agents Solvent based cleaning agents ab rasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dis penser drawer Washing at low temperatures and the use of liquid detergent can l...

Page 64: ...the siphon from com partment and clean under warm run ning water Clean the siphon tube in the same way 2 Replace the siphon Clean the fabric conditioner channel using a brush and warm water Cleaning the detergent dispenser drawer compartment Use a bottle brush to remove deter gent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser...

Page 65: ...he programme selector to the Further programmes position Outerwear OK Touch the sensor controls until the following appears in the display Maintenance OK Confirm the setting with the OK sensor control Touch the sensor controls until the following appears in the display TwinDos mainten OK Confirm the setting with the OK sensor control Mainten comp OK Touch the sensor controls until the compartment ...

Page 66: ...ternal water sup ply Cleaning the filter in the inlet hose First turn off the stopcock Unscrew the inlet hose from the stop cock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter slat 2 and remove the plastic filter Clean the filter Reassemble in reverse order Cleaning the filter in the inlet valve Using pliers carefully loosen the ribbed plastic nut on ...

Page 67: ... mains plug is plugged in and switched on Check whether the fuse or circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the washing machine on again by turning the programme selector The display prompts you to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the code if you do not wish this message to...

Page 68: ... wash ing machine door is then released Wait for the drain pump to stop before switching the washing machine off Waterproof system Turn off Ser vice The water protection system has reacted Close the stopcock Call the Miele Customer Service Department Service Fault F There is a fault Disconnect the washing machine from the electri city supply Switch off at the wall and withdraw the plug from the so...

Page 69: ...h programme using a temperat ure above 60 C has not been run for a long time Turn the programme selector to Further pro grammes Touch the sensor controls until Maintenance appears in the display Touch the OK sensor control The following appears in the display Clean machine Touch the OK sensor control Run the Clean machine programme using Miele ma chine cleaner or a universal powder detergent This ...

Page 70: ... Pre ironing extra op tion Check filter jet The pumps are soiled Clean the pumps as described in Problem solving guide Opening the door in the event of a blocked drain outlet and or power failure Restart the programme after cleaning The nozzle in the top of the door ring is blocked with fluff Remove the fluff with your finger Do not use any sharp or pointed tools to do this Restart the programme a...

Page 71: ... out the TwinDos maintenance programme as described in Cleaning and care TwinDos main tenance TwinDos Mainten ance for compart ment and com partment must be started See TwinDos dispensing via compartment and or has not been used for too long a time It is possible that detergent has dried inside the hoses Immediately carry out the TwinDos maintenance programme as described in Cleaning and care Twin...

Page 72: ...wer slightly open to allow them to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and is still wet The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically Include both large and small items in the load as this will give better distributi...

Page 73: ...or is clogged Clean the siphon see Cleaning and care Clean ing the detergent dispenser drawer At the end of the pro gramme there is still li quid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will re main in the capsule There is water in the fabric co...

Page 74: ... Miele machine cleaner or a powder de tergent White residues which look like powder deter gent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which con tains no zeol...

Page 75: ...ving laundry Comfort cooling appears in the display after a programme has been cancelled To protect the user against scalding the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has de creased and the message has gone out in the dis play The following appears in the display Service Door release fault F35 The door lock has jammed Call the Mie...

Page 76: ...of scalding due to hot suds Escaping suds will be hot if laundry has been washed at high temperat ures Carefully allow all suds to drain off Draining the washing machine Remove the drain filter though not completely Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the drain filters to let the water out Tighten the drain filters back up again if you need to...

Page 77: ...curely Close the drain pump access panel Risk of water damage Make sure the drain filters are se curely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Open the door Danger of injury due to rotating drum Reaching into a moving drum is ex tremely dangerous Always make sure that the drum is stationary before reaching in to...

Page 78: ...cting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from your Miele Dealer the Miele Spare Parts Department or via the internet at www miele co uk Please note that telephone calls may be monitored and recorded for training...

Page 79: ...pressure tested to 7000 kPa b Mains connection cable c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emer gency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Page 80: ...t and drain hoses and mains connection cable c Mains connection cable d Protruding lid for holding when mov ing the machine e Water inlet hose pressure tested to 7000 kPa f Safety caps for transit bars g Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Page 81: ... machine has not been adequately secured During installation the washing ma chine must be secured on a plinth to be made available on site concrete or brick in order to ensure it cannot fall or slip Secure the washing machine using a clamp fastening bracket MTS floor mounting kit available from your Miele dealer or Miele spare parts de partment Transporting the washing ma chine to its installation...

Page 82: ...Installation I N S T A L L A T I O N 82 Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar ...

Page 83: ...e two holes Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e g when moving house Re fitting the transit bars Re fitting is car...

Page 84: ...screwed in Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again us ing the spanner supplied until it sits firmly up against the housing Risk of damage due to incor rectly aligned washing machine Th...

Page 85: ...hing machine lid This washing machine with lid intact can be pushed under a countertop if there is space to do so Washer dryer stack The washing machine can be combined with a Miele tumble dryer in a washer dryer stack The appropriate WTV stacking kit to match your dryer is re quired All parts marked are available from your Dealer or Miele Please note a at least 2 cm b WTV without drawer 172 cm WT...

Page 86: ...least 7 000 kPa Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain leve...

Page 87: ...lve must be installed A stopcock with a inch threaded union is required for the connection If this is not available only a qualified in staller may connect the washing ma chine to the mains water supply The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and the threaded union if necessary The washing machine is...

Page 88: ...vailable from Miele or from your Miele dealer Drainage options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it If the water is pumped into a washbasin make sure that it can drain away freely Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubbe...

Page 89: ...ational safety regulations BS 7671 in the UK If the connection cable is damaged it must only be replaced with a specific connection cable of the same type available from the Miele Customer Ser vice Department For safety reasons such replacement may only be carried out by a qualified technician or the Miele Customer Service Department The data plate indicates the nominal power consumption and the a...

Page 90: ...ee data plate Fuse rating See data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Intake hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 2 m Maximum drain pump head height 1 m Maximum drain hose length 5 m LEDs Class 1 Test certificates awarded See data plate Frequency band 2 4000 GHz 2 483...

Page 91: ... EU The complete text of the EU declaration of conformity is available from one of the following internet addresses Products Download from www miele co uk For service information operating instructions etc go to www miele co uk do mestic customer information 385 htm and enter the name of the product or the serial number ...

Page 92: ...ighted annual water consumption AWc 3 11 000 Litres year Spin drying efficiency class A most efficient to G least efficient A Maximum spin speed 4 1 600 rpm Remaining moisture content 4 44 Standard programme to which the information in the label and the fiche relates 5 Cottons 60 40 with arrow Programme time of the standard programme 60 C cotton programme full load 179 min 60 C cotton programme pa...

Page 93: ... Attained for the standard 60 C cotton programme at full load or the standard 40 C cotton pro gramme at partial load whichever is the lower and remaining moisture content attained for the standard 60 C cotton programme at full load or the standard 40 C cotton programme at partial load whichever is the greater 5 These programmes are suitable to clean normally soiled cotton laundry and are the most ...

Page 94: ... Express 20 1 40 3 5 0 33 30 0 20 Shirts 2 60 2 0 0 66 40 1 31 1 Quick extra option activated 2 Pre ironing extra option deactivated Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any extras selected The consumption data shown in the EcoFee...

Page 95: ...nDos dispensing must be deactivated when carrying out comparison tests With the PowerWash washing technique during the heating phase the temper ature measured by the sensor in the suds container is higher than the actual temperature of the laundry The temperature measured at the sensor does not reflect the temperature of the laundry ...

Page 96: ... Language OK You are now in the Settings sub menu Selecting settings Touch the sensor controls until the setting you want appears in the display The sensor control scrolls down the list The sensor control scrolls up the list Touch the OK sensor control to select the setting displayed Changing a setting Touching the sensor controls will call up the different options for the setting The option that ...

Page 97: ...dges are used 2 The cartridges must not be removed from the washing machine before they need replacing Tip The fill level can be corrected via the Miele mobile app Select detergent If you wish to use your own detergent with the TwinDos function instead of UltraPhase 1 and 2 you will need to purchase the empty TwinDos containers separately optional accessories UltraPhase 1 and 2 can only be dis pen...

Page 98: ...firmed with an audible tone Selection Off quiet factory default loud Welcome tone The volume for the welcome tone can be set to one of 7 different settings Selection Off quiet factory default loud Consumption In this setting you can check the saved energy and water consumption values Selection Previous programme Shows the consumption for the last wash programme carried out Total consumption Shows ...

Page 99: ... code This only appears if the PIN code had been activated previously Units The temperature can be displayed as degrees C Celsius or F Fahrenheit The factory default is C Celsius Brightness You can set the brightness of the dis play the sensor controls and the dimmed sensor controls Selection Display Controls the brightness of the dis play dark light factory default Buttons active Controls the bri...

Page 100: ...n the display for several seconds Prog max load factory default The programme name and the max imum load size are shown in the dis play for several seconds Off Directly after the programme has been selected the standard display is shown with temperature spin speed and programme duration Memory The washing machine will save the last settings temperature spin speed and some of the extras selected fo...

Page 101: ...ling point Miele recommends ac tivating the reduced temperature set ting at altitudes of 2000 m or above to prevent water from boiling The max imum temperature is reduced to 80 C even if a higher temperature is selec ted The reduced temperature setting is de activated as standard Water plus You can select which function is incor porated into the Water extra option Selection Extra water factory def...

Page 102: ...he edge of a sink or basin In buildings where the drainage pipes do not comply with DIN 1986 Suds cooling is deactivated as stand ard Low water pressure If the water pressure is below 100 kPa 1 bar the washing machine cancels the programme and the Water intake See fault message appears If the on site water pressure cannot be increased activating this function will prevent the programme from being ...

Page 103: ...visible if Miele home is activated The following values are displayed The quality of WiFi reception The network name The IP address Set up again visible if set up Resets the WiFi login network to im mediately re establish a new connec tion Reset visible if set up The WiFi is switched off The WiFi connection will be reset to the factory default setting The network configuration should be re set whe...

Page 104: ...hen start within the timeframe specified when it receives your signal If it has not received a start signal by the latest start time set the washing machine will start automatically Remote control is activated as stand ard SmartGrid The SmartGrid setting is only visible if the Miele home setting is set up and activated This function can be used for starting your washing machine automatically at a ...

Page 105: ... installa tion manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running RemoteUpdate Information about the content and scope of an update will be provided in the Miele mobile app A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing ma...

Page 106: ...illiant colours and spotlessly white laundry Excellent stain removal even at low temperatures UltraWhite powder detergent Best results at 20 30 40 60 95 C Radiant white laundry thanks to powerful formula with active oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent st...

Page 107: ...bre protection technology to help prevent items shrinking and felting Colour protection formula for gentle cleaning Caps UltraDark Special purpose detergent for dark and black laundry Colour protection formula for gentle cleaning Anti pilling effect protects your gar ments from discolouration Retains colour intensity and bright ness Caps CottonRepair Special purpose detergent for cotton fabrics Vi...

Page 108: ... effective stain remover Enzyme technology to help remove stubborn stains Suitable for whites and colours For best wash results even at low temperatures Machine care TwinDosCare Cleaning agent for the TwinDos dis pensing system Use before a prolonged downtime at least 2 months Use before changing to a different product Descaling agent Removes heavy limescale deposits Mild and gentle with natural c...

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Page 111: ... Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte Ltd 163 Penang Road 04 03 Winsland House II Singapore 238463 Tel 65 6735 1191 Fax 65 6735 1161 E Mail i...

Page 112: ...M Nr 11 360 040 00 en GB WSI 863 Selection ...

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Miele WSI 863, Operating Instructions Manual

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