Problem solving guide
52
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
The programme does not start
Problem
Cause and remedy
The control panel re-
mains dark.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the fuse or circuit breaker has
tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the programme selector.
and
alternately ap-
pear in the time display.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact the
Service Department.
After the appliance is
switched on,
ap-
pears in the time dis-
play.
An update is available for the washing machine. See
“Programmable functions –
RemoteUpdate” for
more information.