Problem solving guide
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Problem solving guide
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting Miele. This will save time and money.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Repair work to electrical appliances should only be carried out by an
authorised Miele service technician. Repairs and other work by unqualified
persons could be dangerous. Miele cannot be held liable for unauthorised work.
The programme does not start
Problem
Possible cause and remedy
The control panel
remains dark.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the programme selector.
and
alternately
appear in the time
display.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.