Problem solving guide
60
The door will not open
Problem
Cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
Follow the description in “5. Starting a programme
– Adding or removing laundry”.
After the programme is
cancelled, flashing bars
...
...
... appear
in the time display.
For safety reasons the drum door cannot be opened
if the suds temperature is higher than 55 °C.
Wait until the temperature in the drum has de-
creased and the bars have stopped flashing in the
display.
and
alternately ap-
pear in the time display.
The door lock has jammed.
Call the Service Department.
