Miele W 969 Operating Instructions Manual Download Page 47 | Manualshive

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,

Always make sure the drum is

stationary before reaching in to the
machine to remove washing.
Reaching into a moving drum is ex-
tremely dangerous.

^

Pull the emergency door latch down-
wards (see illustration). The machine
door will then open.

Problem solving guide

47

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Summary of Contents for W 969

Page 1: ...ing instructions for Washing machine W 969 It is essential to read these operating instructions before installing or using the machine to avoid the risk of accidents or damage to the machine G M Nr 05 537 010 ...

Page 2: ...Danger suffocation Rather than just throwing these materi als away please ensure they are of fered for recycling Disposal of your old appliance Old appliances contain materials which can be recycled Please contact your dealer your local waste collection cen tre or scrap merchant about potential recycling schemes Ensure that the appliance presents no danger to children while being stored for dispos...

Page 3: ...sh correctly 13 Brief guide 13 Before washing 13 To start a programme 14 At the end of a programme 16 Adding or removing washing after programme start 17 Programme 18 interruption 18 alteration 18 Skipping a programme stage 18 Adding detergent 19 It is important to dispense the correct amount because 19 Adding detergent 20 Water softeners 20 Fabric conditioners texturisers liquid starch 20 Automat...

Page 4: ...ompartment 31 D Soak time 32 E Gentle action 32 F Top up rinse for Cottons 32 G Memory function 32 Programming and storing in memory 33 1 Selecting programming mode 33 2 Selecting a programmable function 33 3 To activate or deactivate a programmable function 34 4 Storing the programmable function in memory 34 Cleaning and care 35 Cleaning the washing machine 35 Extra cleaning 35 Cleaning the deter...

Page 5: ... 48 Customer contact 48 Future updates PC 48 Installation 49 Installation surface 49 Installation 49 Removing the transit fitting 49 Re fitting the transit bars 50 Levelling the machine 51 Unscrewing and adjusting the feet 51 Building under 52 Washer dryer stack 52 Fitting or changing the decor panel 53 Decor panel dimensions 53 Fitting a plinth facing 54 Fitting the plinth facing 54 Connection to...

Page 6: ...ed to 70 bar cFlexible drain hose with detachable swivel elbow dDetergent dispenser drawer eFacia panel with controls fDrum door gAccess panel for drain pump and fil ter hFour height adjustable feet iEmergency door release and drain age Guide to the machine 6 ...

Page 7: ... selected eSpin button for Spin speed Rinse hold and With out final spin fIndicator light shows the selected spin speed gProgramme selector Can be turned clockwise and anti clockwise The ring display goes out in the following circumstances if a few minutes after the final spin no programme selection or programme start has been selected a few minutes after the programme has ended hProgramme sequenc...

Page 8: ...e fusing voltage and fre quency match the mains electricity supply If in any doubt consult a quali fied electrician The electrical safety of this appli ance can only be guaranteed when continuity is complete between the ma chine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is regularly tested by a qualif...

Page 9: ...oms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control sys tem may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fit ting at the rear of the machine has been removed see section on Installation During spinning a transit fitting which is still in place may r...

Page 10: ...losion hazard Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Al ways observe the manufacturer s in structions carefully Colour run and dye removers con tain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine Always make sure the drum is sta tionary before reaching in to re move laundry Reaching i...

Page 11: ... a very hot wash is required A main wash programme without pre wash is sufficient to clean nor mally soiled laundry By using the additional option Soak for heavily soiled laundry you can se lect a lower temperature in the main wash Use the additional option Soak in stead of Pre wash with heavily soiled laundry If Soak is followed immediately by a main wash the same suds are used Use the Short wash...

Page 12: ...TONS 60 C Important This programme must be selected in or der to prepare the machine for spinning and to activate the ball valve Press the Water plus button in The indicator light next to it will come on Press the Spin button repeatedly un til the Without final spin indicator light comes on Press the START button When this programme has finished your washing machine is ready for using for the firs...

Page 13: ...de seam Dark textiles often contain excess dye and should be washed separately sev eral times before being included in a mixed load Always wash whites and coloureds separately Delicate textiles should be washed sep arately in a delicates programme use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring...

Page 14: ...g MINIMUM IRON 2 5 kg DELICATES SYNTHETICS 1 0 kg WOOLLENS 2 0 kg QUICK WASH 2 5 kg MIXED WASH Poly Cottons 3 0 kg DShut the door with a light swing but do not slam it Do not push on the door to shut it Make sure that there is no obstruction between the drum door and seal EOpen the stopcock FAdd detergent See section on detergent for details To start a programme GPress in the I ON 0 OFF button The...

Page 15: ...eed lights up In some programmes the maximum spin speed is limited The machine will not allow a higher spin speed to be se lected see section on Programmes Memory Function If the last time a programme was run an additional option or different spin speed was selected the machine will have stored this information in its memory The next time that programme is se lected the machine offers the addition...

Page 16: ...g Only remove washing from the machine once the drum has stopped turning otherwise you may seriously injure yourself OCheck the folds in the door seal for any small articles e g buttons which might be lodged there PClose the stopcock QClose the drum door Otherwise there is a danger of objects being placed inadvertently in the drum If these remained unnoticed and were washed in the next load they c...

Page 17: ... Apart from some exceptional cases the door can be opened during all sections of COTTONS WOOLLENS QUICK WASH Starch and MIXED WASH Poly Cottons high cotton percentage programmes With MINIMUM IRON and MIXED WASH Poly Cottons high polyester percentage the door can be opened during the main wash with some exceptions General exceptions The door cannot be opened when the suds temperature is above 55 C ...

Page 18: ...or light Anti crease Finish flashes This does not affect the programme sequence The indicator light goes out when the programme selector is set back to the programme or temperature previously chosen To select a different programme pro ceed as follows With the I ON 0 OFF button switch off the appliance Turn the programme selector to Fin ish Switch the machine on with the I ON 0 OFF button Select a ...

Page 19: ...ity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slight body odour Normally soiled Visibly dirty and or just a few slight stains Heavily soiled Stains and soiling clearly visible The water hardness level Check with your local water supplier if you do not know the water hard ness level in your area Water Hardness Hardness range Type of water hardness...

Page 20: ...ely hard water areas Dispense ac cording to the amount specified on the packaging First add detergent and then the water softener Dispense detergent as specified for soft water areas Miele do not recommend connecting the machine to a household water soft ener If you wash using several components e g special application detergents we recommend always dispensing the agents into compartment j in the ...

Page 21: ...compartment p If starching frequently clean the dis penser compartment and especially the siphon tube and conditioner channel See section on the deter gent dispenser drawer in Cleaning and Care Separate fabric conditioner or texturiser Add fabric conditioner or texturiser to the compartment p Turn the programme selector to Starch Select a spin speed Press the START button Starching separately Meas...

Page 22: ...cturer pre wash probably advisable 30 C to cold 600 WOOLLENS g Programme for machine washable or hand wash able wool or wool blend fabrics 40 C to cold 1200 Also suitable for satin lace silk and other hand washable garments QUICK WASH e Very lightly soiled fabrics which can be washed in the Cottons programme 40 C 1200 Starch Table cloths napkins overalls uniforms cold 1200 Spin Articles which can ...

Page 23: ...extiles with wool content Fill the drum loosely 1 2 to 3 4 full Soak Pre wash Short Dust in curtains usually makes pre wash advisable 2 kg Do not overload Use liquid wool detergent Hand washable garments will not shrink stretch matt or felt beyond the accepted tolerance For satin lace silk and other hand washable garments manually reduce the spin speed or select without final spin 2 5 kg Water plu...

Page 24: ...ional optional optional Without final spin optional optional optional optional Wash rhythm normal normal gentle action Wool Water level Wash Rinse low low low medium high high medium medium Explanations ß Programme section included Programme section not included 1 Load recognition The programme sequence is modified in these programmes according to the absorbency of the load 2 A 4th rinse automatic...

Page 25: ...y Hot water might damage plastic drain pipes Graduated rinsing The suds are cooled at the end of the wash cycle by water flowing in and being pumped away at inter vals thereby minimising crease formation Rinse and interim spin There is a spin between the rinses Final spin The maximum spin speed according to the programme can be selected with the Spin button In the programmes MINIMUM IRON DELICATES...

Page 26: ...ick wash f single bar Synthetics Reduced me dium machine action and re duced spinning Delicates If the gentle action option has been programmed into your machine via the programmable functions garments with a single bar under the care label f can also be processed using a Cottons Minimum Iron Quick wash Mixed Wash or Starch programme g broken bar Woollens Much reduced minimum ma chine action but w...

Page 27: ...itable for chlorine bleach ing z Do not use chlorine bleach Tumble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J Do not iron N B If you have any textiles with the older wash care labels select a programme according to the label be low Cottons Minimum iron Delicates Woollens Programmes 27 ...

Page 28: ...en 30 minutes and 2 hours can be chosen in 30 min ute periods for the Soak process The machine is set to two hours basic time See the section Programmable func tions for reprogramming to a different time Adding detergent for the Soak op tion Programmes without pre wash Add the total amount into compart ment j or directly on to the wash ing in the drum Programmes with pre wash 1 4 of the detergent ...

Page 29: ...d of each of the basic programmes if a spin speed had been selected Without final spin Interim rinse and spin is carried out in the relevant programmes Washing is not spun after the final rinse but the water is drained away and the machine goes straight into the anti crease stage Rinse hold Interim rinse and spin is carried out during the programme cycle The washing remains suspended in wa ter aft...

Page 30: ...e programme locking is discontinued so that a new wash programme can be chosen Switching off programme locking early Press the START button for at least 5 seconds Exception The indicator light Anti crease Finish in the Sequence display flashes Turn the programme selector to the programme previously chosen The Anti crease Finish light goes out Press the START button for at least 5 seconds To check ...

Page 31: ...cularly important Option 2 Increase in the water level in main wash and rinses for COTTONS MINIMUM IRON DELICATES QUICK WASH and MIXED WASH particularly for fabrics that need special care or where extra attention must be taken in dissolving detergent This option is already set when the machine is delivered from the factory Option 3 An extra rinse cycle is introduced to the Cottons programme e g wh...

Page 32: ... for Cottons At the end of the main wash addi tional water flows into the drum and the suds are cooled down Hot suds can damage plastic drainage pipes Top up rinse takes place when temper atures of 95 C and 75 C are selected G Memory function If an additional function is selected for a programme and or the spin speed is altered the machine stores these changes in memory at the start of a programme...

Page 33: ...lector must point to Finish BPress the additional option buttons Short and Water plus at the same time and hold pressed in and C switch the machine on with the I ON 0 OFF button DLet go of all these buttons The indicator light Main wash flashes in the sequence display 2 Selecting a programmable function EFor the programmable function re quired turn the programme selector to the setting given for A...

Page 34: ...dicator light Option 1 Rinse hold indicator light Option 2 Drain indicator light Option 3 Final spin indicator light Option 4 For the programmable function D The Rinses indicator light comes on FBy pressing the START button a vari ous number of times you can select different soak times To confirm the soak time selected an indicator light comes on as follows Rinse indicator light 2 hours Rinse hold...

Page 35: ... cloth A microfibre E Cloth is available from the Miele UK Spare Parts Department Part Number 98013530 which is suit able for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals Extra cleaning Carrying out a hot wash 70 C or above with powder detergent approx once every six weeks will help prevent deposits building up in the machine These can occur when ...

Page 36: ... machine Clean the dispenser compartments and conditioner channel Regularly remove any detergent resi dues Remove the siphon from compart ment p Wash under running warm water and replace Over time detergent residue can build up in the water jets in the top of the de tergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Cleaning and care 36 ...

Page 37: ...undry has been washed at a high temperature water drain ing out of the machine will still be hot Take the yellow filter flap opener from behind the detergent drawer facia panel see illustration above Open the door Open the flap Place a suitable container under the drain fixture Turn the fluff filter lid round 2 3 times Do not take it right out With large volumes of water when the container is full...

Page 38: ...sits of limescale and detergent or foreign objects from the thread of the filter housing and filter unit as they can cause water to leak Limescale deposits are often a sign of using too little detergent Put the fluff filter back in place and secure it Make sure the fluff filter is securely tightened Otherwise there is a risk of water leakage during use After cleaning Pour approx 2 litres of water ...

Page 39: ...he stopcock Unscrew the threaded union connect ing the free end of the inlet hose to the stopcock Remove the rubber seal from the re cess Using pointed pliers take hold of the plastic filter bar remove the filter and clean Put the filter and seal back in the re verse order and reconnect the hose Turn on the stopcock and check the connection is water tight If water drips out tighten the connection ...

Page 40: ...inues as normal General problems or an unsatisfactory wash result The programme does not start What to do if Possible cause Remedy The Anti crease Fin ish indicator light is not on or the START indicator light is not flashing There is no power Check that the door is properly closed the mains plug is plugged in the fuse or circuit breaker has not tripped The programme does not start when Spin has b...

Page 41: ...m drain height is 1 m The Check inlet indicator light is flashing The water inlet is blocked Open the stopcock Start the programme again One of the following indi cator lights is flashing Soak Pre wash Main wash Rinses Rinse hold There is a fault Press I ON 0 OFF button to release it Turn the programme se lector to Finish Press I ON 0 OFF button in Re start the programme If the fault indicators oc...

Page 42: ...ed The filter in the inlet hose is dirty Clean the filter The Final spin indicator light flashes in the programme sequence dis play The final spin has not taken place The machine detected an imbalance Loosen and re distribute the washing Select the programme Spin or Drain Take into account the spin speed of the relevant programme The Anti crease Finish in dicator light flashes in the programme seq...

Page 43: ...ss ing the Door button The machine is not connected to the elec tricity supply Put the plug in the socket and switch on Power cut Open the drum door as de scribed in the section Open ing the door in the event of a power failure The door was not cor rectly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the ma chine is un...

Page 44: ...nditioner is not completely dis pensed or too much water remains in the p compartment The siphon is either in correctly positioned or clogged Clean the siphon see Cleaning and care Cleaning the detergent drawer The fabric conditioner channel is clogged Clean the fabric conditioner channel Liquid detergent does not give the required result Liquid detergents do not contain bleaching agents They do n...

Page 45: ...bove with pow der detergent but without a load See Extra cleaning in Cleaning and Care There are white res idues which look like powder deter gent on dark col oured laundry The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the resi dues with a soft brush once the laundry is dry Use a liquid detergen...

Page 46: ...washing machine Take the yellow filter flap opener from behind the detergent drawer facia panel see illustration below Remove the opener Open the flap in the machine plinth Place a dish or bowl under the spout Point the drain hose into the con tainer Remove the stopper When no more water comes out replace the stopper in the end of the hose If there is a large amount of water in the machine this pr...

Page 47: ... stationary before reaching in to the machine to remove washing Reaching into a moving drum is ex tremely dangerous Pull the emergency door latch down wards see illustration The machine door will then open Problem solving guide 47 ...

Page 48: ...ole glass when the door front is opened Please note that telephone calls may be monitored and recorded to im prove our service Future updates PC The indicator light or check light marked PC is reserved for the service engineer for updates to your machine in future years When for example technological devel opments offer advanced modifications to your existing programme cycles a service engineer wi...

Page 49: ...wide The base should span several joists and be bolted to the joists not only to the floorboards Check for the pres ence of pipes and cables first The most stable part of the floor is usually in the corner If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Installation Lift the machine fro...

Page 50: ...astic caps supplied The washing machine must not be moved without the transit bars in place Store the transit bars in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation 50 ...

Page 51: ... ple to ensure stability Make sure the machine does not slip as this could cause injury Using a screwdriver loosen foot 1 to gether with counter nut 2 by turning it anti clockwise and unscrew to the required height Put the machine back on all four feet Use a spirit level to check the ma chine is standing level Hold foot 1 securely using a pipe wrench and using a screwdriver turn the counternut 2 c...

Page 52: ...ing under kit If it is being installed under a 900 910 mm high worktop a raising kit is re quired Connections for electricity water and drainage should be installed in such a way that they are accessible after the machine has been installed The slides supplied should be used to protect the floor from damage when the machine is pushed into position or taken out for servicing Washer dryer stack A Mi...

Page 53: ...l bows slightly It can then be taken off and a new one fit ted Re assemble in the reverse order and tighten the screws Decor panel dimensions The figures given in brackets indicate the tolerance level in mm Panel thickness 1 mm to 1 5 mm Panel thickness 1 6 mm to 4 mm Width 586 1 mm 586 1 mm Height 600 1 5 mm 595 0 1 5 mm Panels more than 1 5 mm thick require an adapter strip for a 4 mm thick deco...

Page 54: ... Under no circumstances must anything be stuck over the flap s in the appliance plinth In order to open the drum door dur ing an emergency the plinth facing must be removable Fitting the plinth facing Stick the velcro strip provided to the appliance plinth For this the following procedure is rec ommended Match up the hooked side and the looped side of the velcro strip length wise Cut it into 2 or ...

Page 55: ...ion The connection point is subject to mains water pressure Turn on the stop cock slowly and check for leaks If replacing the inlet hose only use a hose able to withstand pressure of at least 70 bar This also applies to all fixtures and fittings used Miele origi nal parts fulfil this condition Longer hoses 2 5 or 4 metres in length are available as optional extras The machine is designed to operat...

Page 56: ...out hindrance Other wise there is a risk of water overflow ing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple There is no need to use a non return valve 3 Connected securely to a standpipe 4 Connected securely to a floor gully If required the drain hose can be ex tended to a length of 5 m The neces sary parts can...

Page 57: ...ewireable plugs BS 1363 If this machine is fitted with a non rewireable plug and the socket out lets are not suitable for the plug sup plied or if the existing plug needs to be replaced by a new one the old plug will need to be cut off and an appropriate plug fitted The fuse carrier and the fuse should be removed from the old plug and disposed of The plug cut from the cable should then be disposed...

Page 58: ... The wire which is coloured green and yellow must be connected to the ter minal in the plug which is marked with the letter E or by the earth sym bol z or coloured green or green and yellow The wire which is coloured blue must be connected to the terminal in the plug which is marked with the letter N or coloured black The wire which is coloured brown must be connected to the terminal in the plug w...

Page 59: ...UM IRON 40 C 2 5 kg 0 45 58 1 h 15 mins 49 mins DELICATES 30 C 1 0 kg 0 40 75 58 mins 48 mins WOOLLENS 30 C 2 0 kg 0 23 35 35 mins 1 EN 60456 test programme Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any additional func tions selected N...

Page 60: ...ity 5 kg dry laundry Voltage see data plate Rated load see data plate Fuse rating see data plate Consumption data see Consumption data Water flow pressure min 1 bar 100 kPa Water flow pressure max 10 bar 1000 kPa Drain pump head max 1 00 m Drain pump length max 5 00 m Test certificates awarded Radio TV suppression VDE Technical Data 60 ...

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Page 64: ...M Nr 05 537 010 V02 Alteration rights reserved 3702 This paper consists of cellulose which has been bleached without the use of chlorine ...

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