Miele W 3844 WPS Allerwash Operating Instructions Manual Download Page 53 | Manualshive

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Maintenance and care

If you intend to unscrew the Miele
Waterproof system hose from the
stopcock it is essential to disconnect
the machine from the electricity supply
first.

Only use a

Miele Waterproof system

hose should you need a replacement.

In order to protect the water inlet
valve, the dirt filter in the water inlet
valve connection must not be
removed.

Extension hose

A 1.5 metre long (metal) extension hose
is available from your Miele dealer or
the Miele Spare Parts Department as an
optional extra.

This hose is tested to withstand
pressures of up to 14,000 kPa and can
be used as a flexible extension to the
water supply.

N.B. Using this hose renders the
Waterproof system safety valve on the
inlet hose ineffective.

Installation and connection

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Summary of Contents for W 3844 WPS Allerwash

Page 1: ...tions for Washing machine W 3844 WPS allerwash To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 07 171 230 en GB ...

Page 2: ...cal and electronic appliances machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community was...

Page 3: ...14 How to wash correctly 15 Spinning 20 Final spin speed 20 Rinse and interim spin 20 To omit the final spin Rinse hold 20 To omit rinse and interim spin and the final spin No u 20 Delay start 21 Programme chart 22 Programme sequence 25 Garment care label symbols 27 Changing the programme sequence 28 Cancelling a programme 28 Interrupting a programme 28 Changing a programme 28 Adding or removing l...

Page 4: ...nlet 35 Problem solving guide 36 The programme does not start 36 Fault messages in the display 37 General problems 38 An unsatisfactory wash result 39 The drum door does not open when you press the Door button 40 Opening the drum door in the event of a blocked drain outlet and or power failure 41 Blocked drain outlet 41 After sales service 43 Future updates PC 43 Appliance guarantee 43 Optional ac...

Page 5: ...Consumption data 56 Notes for test institutes 56 Technical data 57 Programmable functions 59 To access programmable functions 59 To select a programmable function 59 To alter a programmable function 59 To come out of programmable functions 59 Language F 59 Water plus 60 Gentle action 60 Suds cooling 60 Code 61 Temperature unit 62 Buzzer 62 Keypad tone 62 Brightness 62 Contrast 62 Standby display 6...

Page 6: ...s Any other applications may be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they are supervised whilst using it or have been shown how to use it by a person responsible f...

Page 7: ...Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the...

Page 8: ...e left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to ensure that forei...

Page 9: ... contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If liquid detergent comes into contact with the eyes rinse them thoroughly with lukewarm water imme diately If swallowed seek medical assistance immediately and retain the packaging or label for reference Those with skin problems or sensitive skin should avoid their skin coming into contac...

Page 10: ...Optical interface This is used by service technicians to run diagnostic checks on your machine and can also be used to update programming data in the future gStart Stop button For starting the programme selected and cancelling a programme once it has started hProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be t...

Page 11: ...this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the Start Stop button has been pressed the delay start time will start counting down If the delay start time is more than 10 hours it will count down by the hour If it is less than 9 hours and 59 minutes it will coun...

Page 12: ...e screen will appear in the display every time the washing machine is switched on until a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch If the language shown is not the one you want select the language you do wa...

Page 13: ... sufficient for most levels of soiling Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct extra option Short and Pre wash Select A wash program...

Page 14: ...y You may wish to wash them several times before wearing them for the first time Pillows Use the Pillows hygiene programme to remove household dust mites from pillows The temperature is held for one hour in the main wash in this programme During the temperature holding time Hygiene and Main wash will alternate in the display Pillow and mattress covers should be washed regularly at least every 3 mo...

Page 15: ...hat the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colour...

Page 16: ...this causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector clockwise or anti clockwise to the required programme The programme indicator light for the programme selected will come on ESelect a temperature spin speed The suggested temperature and or spin sp...

Page 17: ...ntroduces an extra rinse You can also select other settings for Rinse plus button These are described in Programmable functions Water plus Pre wash For laundry with large amounts of dirt e g dust sand Buzzer An audible tone sounds at the end of a programme and when Rinse hold is reached The buzzer will sound repeatedly until the machine is switched off The volume of the buzzer can be changed see P...

Page 18: ... a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the ma...

Page 19: ...of the programme is reached JRemove the laundry when the programme has finished In the anti crease phase after the programme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the ne...

Page 20: ... speed button The laundry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop butt...

Page 21: ...ount up to 24 hours Activating delay start Press the Start Stop button to activate delay start The following will appear in the display 4 30 until start After the delay start time has elapsed the washing programme will start and the estimated programme duration and the programme sequence will show in the display Altering delay start You can change the delay start time at any time by pressing the D...

Page 22: ... will be in direct contact with the skin or where high standards of hygiene are required Note Reduce the spin speed for fabrics which crease easily Extra options Rinse plus Pre wash Pillows hygiene 60 C to 95 C 2 pillows 40 x 80cm or 1 pillow 80 x 80 cm Item Washable pillows with feather down or synthetic fillings Note Please observe the instructions on the wash care label Extra option Rinse plus ...

Page 23: ... water level wash rhythm and spin speed are adjusted automatically in this programme to ensure the best possible care and wash result for each item Cottons 9ö8E76 30 C to 95 C Max load 6 0 kg Fabric Cottons linens or cotton mix fabrics e g table linen towelling underwear T shirts etc Extra options Short Rinse plus Pre wash Note for test institutes Short programme 3 0 kg load and Short extra option...

Page 24: ...ra options Short Pre wash Shirts cold to 60 C Max load 2 0 kg Notes Pre treat collars and cuffs if necessary Use the Delicates programme for machine washable silk garments and the Woollens programme for hand washable silk garments Extra options Short Rinse plus Woollens ac cold to 40 C Max load 2 0 kg Fabric Machine washable or hand washable wool or wool blend fabrics If the care label does not sp...

Page 25: ...L Express d b d 2 32 L L Spin L Automatic abc e 2 32 L L Cottons d a 2 41 3 L L Minimum iron c e 2 32 L L Delicates e d e 3 L Shirts e c e 2 L Woollens e e e 2 L L d Low water level Medium water level e High water level a Intensive rhythm b Normal rhythm c Gentle rhythm d Sensitive rhythm e Handwash rhythm See the following page for more information about the programme sequences Programme sequence...

Page 26: ...he exception of the Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 An additional rinse is carried out if there is too much foam in the drum a spin speed lower than 700 rpm has been selected No u has been selected 2 An additional rinse is carried out if No ...

Page 27: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 28: ...he machine off with the I On 0 Off button To continue with the same programme Switch the machine back on with the I On 0 Off button Changing a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is poss...

Page 29: ...tage If you press the Door button when the above conditions are present the following will appear in the display Door locked Safety lock The safety lock prevents the machine from being opened and programmes from being cancelled during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3 secs 0 Keep the Start Stop button p...

Page 30: ...sed using a ball provided by the manufacturer for programmes without a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash All purpose detergent for whites D...

Page 31: ...of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Wash...

Page 32: ... or liquid starch to compartment Do not exceed the maximum level mark It will be automatically dispensed in the last rinse At the end of the programme a small amount of water remains in the fabric conditioner compartment If liquid starch is used it is extremely important to ensure that any liquid starch residues are removed from the machine before it is used to wash items for allergy sufferers Aft...

Page 33: ...ions on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they contain Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low tem...

Page 34: ...get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Descaling the machine If the correct amount of detergent is dispensed the machine should not need to be descaled If however you do wish to descale the machine only use proprietary non corrosive descaling agents and str...

Page 35: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 36: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 37: ... is kinked the water pressure is too low lights up in the display and Waterproof fault flashes The water protection system has reacted Call the Service Department lights up in the display and Technical fault flashes There is a fault Start the programme again If the fault message appears again contact the Service Department Anti crease Chk detergent flashes in the display Excessive foam has built u...

Page 38: ...wer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the deterg...

Page 39: ...ns 95 C programme with powder detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not solubl...

Page 40: ...mme sequence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and d...

Page 41: ...ter will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out T...

Page 42: ... an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustr...

Page 43: ...en Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional accessories Optional accessories for this washing machine are available from your Miele Dealer the Miele Spare Parts Depart...

Page 44: ...able c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 44 ...

Page 45: ...en moving the machine bElectricity supply cable cInlet hose with Waterproof system dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 45 ...

Page 46: ...cables If possible install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the...

Page 47: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 47 ...

Page 48: ...the back of the washing machine Make sure that holes b are fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Install...

Page 49: ...he machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hous...

Page 50: ...electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer or the Miele Spare Parts Department Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A WTV stacking kit is necessary and can be purchased...

Page 51: ...his protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds c...

Page 52: ...to have a non return valve as the washing machine has been designed to comply with DIN regulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa 1 10 bar If it is higher than 1 000 kPa it is essential to fit a pressure reducing valve Connection to the mains water supply should incorporate a mains stopcock with 3 4 thread The stopcock should be fitted by a qua...

Page 53: ...nlet valve the dirt filter in the water inlet valve connection must not be removed Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply N B Using this hose renders the Waterproof syste...

Page 54: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 55: ...stall a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement is obtaine...

Page 56: ...39 1 h 02 min 40 C1 6 0 kg 0 65 59 2 h 04 min 40 C2 3 0 kg 0 36 39 59 min Minimum iron 40 C1 3 0 kg 0 50 55 59 min 1 h 19 min Delicates 30 C 2 0 kg 0 35 69 49 min 59 min Shirts 60 C 2 0 kg 1 00 59 1 h 02 min 1 h 12 min Woollens 30 C 2 0 kg 0 23 39 39 min Notes for test institutes 1 EN 60456 test programme 2 Short programme for test institutes the Short extra option must be selected Consumption dat...

Page 57: ...ty 6 kg dry laundry Voltage see data plate Connected load see data plate Fuse rating see data plate plug Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m Test certificates awarded se...

Page 58: ...rogrammable functions for changing default settings The programmable functions are used to alter the machine s electronics to suit changing requirements Programmable functions can be altered at any time ...

Page 59: ...op button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by turning the programme selector The option which is currently set will have a tick L beside it FTurn the programme selector until the option you want appears in the display GPress the Start Stop button to activate this option To come out of programmable fun...

Page 60: ...garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The washing machine is delivered with the Gentle action setting deactivated Suds cooling When this is activated additional water flows into the drum at the end of the main wash to cool the suds down Hot suds c...

Page 61: ...cess until all three numbers have been entered 1 2 5 Press the Start Stop button The following will appear in the display Code activated Once the machine is switched off it can only be used again if the code is entered To use the washing machine when the code is activated When the machine is switched on again the display will request the code Enter code 125 as described above and confirm the entry...

Page 62: ...sounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 This will change as soon a...

Page 63: ...ivered with this option selected The standby function is switched off The display will remain visible during a programme Memory The washing machine will store the most recently selected settings programme temperature spin speed and any extra options in memory once the programme has started These settings will appear in the display the next time the machine is switched on The machine is delivered w...

Page 64: ... contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear whilst taking care of the special microfibres used in these garments It will help to neutralise and remove odours whilst protecting the colour of the fabric and preventing sta...

Page 65: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

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Page 68: ...Alteration rights reserved 0309 W 3844 WPS allerwash M Nr 07 171 230 02 ...

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