Miele W 3622 WPS Operating Manual Download Page 37

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Fault messages in the display

Problem

Possible cause

Remedy

Fault
Check drainage
system

–

The water outlet is
blocked or
restricted.

–

The drain hose has
been fixed too high.

–

Clean the drain filter and
the drain pump.

–

The maximum drain
height is 1 m.

Fault
Water intake
Open stopcock

–

The water inlet is
blocked or
restricted.

Check whether

–

the stopcock is opened
wide enough.

–

the inlet hose is kinked.

Waterproof
activated
Close stopcock

The water protection
system has reacted.

Call the Service
Department.

Fault
Drum lighting

The drum lighting is
not locked in position.

Check that the drum
lighting is sitting correctly.

Technical fault
Call the Service
Department

There is a fault.

Start the programme again.

If the fault message
appears again, contact the
Service Department.

The following will flash in
the display:

Anti-crease

alternately with

Check detergent

Excessive foam has
built up during
washing.

Use less detergent next
time and follow the
manufacturer's instructions
on dosage given on the
packaging.

To switch off the fault message: Switch the washing machine off with

I-On/0-Off

button.

Problem solving guide

Summary of Contents for W 3622 WPS

Page 1: ...instructions for Washing machine W 3622 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time G M Nr 06 618 260 ...

Page 2: ...h if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure that it presents no dange...

Page 3: ...r to zero 12 Washing environmentally and economically 13 Energy and water consumption 13 Detergent 13 Choosing the correct extra option Soak Pre wash Short 13 When drying with a tumble dryer 13 How to wash correctly 14 Brief instructions 14 Extras 19 Pre wash 19 Soak 19 Short 19 Water plus 19 Spinning 20 Final spin speed 20 Rinse and interim spin 20 To omit the final spin Rinse hold 20 To omit rin...

Page 4: ... starch separately 32 Colour run and dye removers dyes 32 Cleaning and care 33 E Cloth 33 Extra cleaning 33 Cleaning the detergent dispenser drawer 34 Cleaning the filter in the water inlet 35 Problem solving guide 36 What to do if 36 The programme does not start 36 Fault messages in the display 37 Problems with the load size indicator or calibrating to zero 38 General problems 39 An unsatisfactor...

Page 5: ...sting the feet 51 Building under a continuous worktop in a kitchen run 52 Washer and Dryer stack 52 The Miele Waterproof system 53 Connection to the water supply 54 Connection to the drainage system 56 Electrical connection U K 57 Consumption data 58 Note for test institutes 58 Technical data 59 Settings menu J 61 Language F 61 Time Y 61 Water plus T 62 Gentle action U 62 Suds cooling R 62 Lock X ...

Page 6: ...ian The electrical safety of this machine can only be guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is present and regularly tested and where there is any doubt the household wiring system should be inspected by a qualified electrician The manufac...

Page 7: ...has been carried out by a suitably qualified engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fitting at the rear of the machine has been removed ...

Page 8: ...roducts in this machine Always make sure the drum is stationary before reaching in to remove washing Reaching into a moving drum is extremely dangerous Safety with children This machine is not a toy To avoid the risk of injury do not allow children to play on or near it or to play with the controls Supervise its use by the elderly or infirm and supervise children whilst you are operating the machi...

Page 9: ...cians to run diagnostic checks on your machine and can also be used to update programming data in the future eExtras buttons with indicator lights Various Extras options can be added to the washing programmes fProgramme selector For selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise gI On 0 Off button For switching the w...

Page 10: ...e programme selector at the Further programmes position you can select the following programmes via the display Sportswear Outerwear Proofing Curtains Pillows Separate rinse Starch Selecting settings The following are selected via the display Spin speed Wash temperature for the following programmes Express Denim Dark garments Automatic Sportswear Outerwear Curtains and Pillows the Soak time settin...

Page 11: ...on or once a programme lasting longer than 1 hour has been completed After a few seconds the display will change to show the screen for selecting your language Setting the language Use the and buttons to select the language you want and confirm your selection by pressing the OK button Setting the time of day The display for setting the time will appear 12 00 Set the time Set the hour with the and ...

Page 12: ...d sensor must then be calibrated to zero as you would with bathroom scales Calibrating the load sensor to zero Switch the washing machine on Open the drum door Turn the programme selector to the Cottons 95 C position Press and hold the Load Detergent button pressed in until the following message appears in the display i Zero setting OK Turn the programme selector to Stop and switch off the washing...

Page 13: ...ak extra option Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent for smaller loads Use the Load Detergent button Choosing the correct extra option Soak Pre wash Short Select A wash programme together with the Short extra option for light to normal soiling where there are no obvious marks A wash programme without any ex...

Page 14: ...ts in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and coloureds separately Curtains Remove lead weights first or place in a laundry bag Underwiring and collar stiffeners Any loo...

Page 15: ...ut spin are also selected via this menu option When you turn the programme selector to Further programmes these will appear in the display E Sportswear Outerwear Proofing H Use the or button to highlight the programme you wish to select and confirm your selection by pressing the OK button The display will switch to show the menu for the programme selected Sportswear 40 C 1200 rpm Duration 1 07 h Y...

Page 16: ...indicator display will appear Load 25 B The display shows the amount of laundry loaded in the drum as a in 25 steps of the maximum load permissible for the programme selected Unfold the laundry and load loosely in the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when...

Page 17: ... to the touch Greasy particles clinging to the laundry Limescale deposits on the heater elements too much detergent results in Excessive foam which causes a low level of agitation and poor wash rinse and spin results High water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and add detergent to the compartments as follow...

Page 18: ...n switch the machine off Turn the programme selector to the Stop position Press the Door button to open the drum door Remove the laundry Only remove laundry from the ma chine once the drum has stopped turning Reaching into a moving drum is extremely dangerous and could result in injury Check that all items have been removed from the drum Items left in the drum could discolour other items in the ne...

Page 19: ...To delete the soak time Press the Pre wash Soak button repeatedly until the Soak indicator light goes out Short For light to normal soiling with no visible staining The duration of the main wash is reduced Water plus The machine is set at the factory so that the water level in the main wash and rinses will be increased if the Water plus extra option is selected However you can select other setting...

Page 20: ...e hold Select the Rinse hold setting The laundry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by press...

Page 21: ...y the programme end time by 30 minutes Use the button to shorten the time if you have chosen too long a time Confirm the programme end time by pressing the OK button To begin delay start Press the Start Stop button 60 C 1600 rpm Start in 3 41 h The display will show how long in h min you have to wait until the programme starts To alter delay start Press the m button Use the and buttons to alter th...

Page 22: ...s rayon and easy care cottons Extras Pre wash or Soak Short Automatic cold to 40 C 7621 Max load 3 5 kg Fabric Small loads of garments made from man made fibres and cotton garments which can be washed together Sort according to colour Extras Pre wash or Soak Short Water plus Express wash cold to 40 C 76 Max load 3 0 kg Fabric Small loads of items which require freshening up and which can be washed...

Page 23: ...o 60 C Max load 2 0 kg Notes Pre treat collars and cuffs if necessary Wash silk garments in the Silks programme Extras Short Water plus Sportswear 30 C to 60 C Max load 2 0 kg Garment Lightly soiled sports garments which require washing or freshening up Extras Pre wash or Soak Short Water plus Outerwear cold to 40 C Max load 2 0 kg Garment Outerwear made from micro fibres such as Gore Tex SYMPATEX...

Page 24: ...r plus Proofing 40 C Max load 2 0 kg Item For treating microfibre fabrics skiwear fine closeweave cotton garments poplin or tablecloths to provide a water and dirt resistant finish Notes The items should be freshly washed and spun or dried before proofing For best results the items should be heat treated afterwards either in a tumble dryer or by ironing Drain spin Max load 6 0 kg Note Make sure yo...

Page 25: ... c 2 L L Silks e d e 2 L Dark garments a 3 L L Denim a 3 L Shirts a 2 L Sportswear d a 2 L L Outerwear b e 3 L5 L Curtains1 a 3 L Pillows2 a 3 L Proofing 1 L Drain Spin L Separate rinse e 2 L Starch 1 L d Low water level Medium water level e High water level a Normal wash rhythm b Gentle action c Woollens d Silks See the following pages for more information about the programme sequences Programme ...

Page 26: ...als for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 Pre rinse A pre rinse without detergent is carried out automatically to remove dust 2 Run up to spin A run up to spin is carried out before the wash process begins to deflate the pillows Subsequent water intake for the main wash is through compartment j 3 A second...

Page 27: ...drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicate...

Page 28: ...possible to select a different programme It is possible to select a different temperature up to 5 minutes after the programme has started If you want to select another programme or alter the temperature more than five minutes after the start of a programme you will need to cancel the programme and begin again Altering the spin speed Press the OK button The spin speed will be shown highlighted You ...

Page 29: ...d the Final spin stage the safety lock has been activated If you press the Door button when the above conditions are present the following will appear in the display X Locked Safety lock The safety lock prevents the machine from being opened or the programme cancelled or the temperature or spin speed being altered during a wash programme To activate the safety lock Once the programme has started p...

Page 30: ...ent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash All purpose detergent for whites Detergent for coloured fabrics Detergent for delicates Cottons X X Minimum iron X X Delicates X Automatic X X Express X X Woollens Liquid detergent for machine washable woollens Silks Liquid detergent for machine washable silk and woollens Dark garmen...

Page 31: ... softener A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Washing with several components If you wash using several components e g s...

Page 32: ...aning the detergent dispenser drawer Do not add starch formulations or viscous liquid starch to the compartment as it will clog up Adding fabric conditioner separately Add fabric conditioner to compartment Turn the programme selector to Further programmes and select the Starch programme Press the Start Stop button Adding starch separately Prepare and measure the starch in accordance with the manuf...

Page 33: ...ces and other components because of the chemicals they contain R The washing machine must not be hosed down E Cloth A microfibre E Cloth is available from the Miele UK Spare Parts Department N which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder ...

Page 34: ...t out of the machine Clean the detergent drawer with warm water Clean the siphon 1 Remove the siphon from compartment Wash under running warm water Clean the siphon tube in the same way 2 Replace the siphon Over time detergent residue can build up in the water jets in the top of the detergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Clean...

Page 35: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 36: ...gramme does not start Problem Possible cause Remedy The display remains dark and the programme selector is not lit up There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped The display shows Machine locked Enter code The electronic system lock has been activated Enter the code for the system lock and confirm the entry Dea...

Page 37: ...ystem has reacted Call the Service Department ä Fault Drum lighting The drum lighting is not locked in position Check that the drum lighting is sitting correctly Technical fault Call the Service Department There is a fault Start the programme again If the fault message appears again contact the Service Department The following will flash in the display Anti crease alternately with Check detergent ...

Page 38: ...gramme selector to the Cottons 95 C position Press and hold the Load Detergent button pressed in until the following message appears in the display Zero setting OK The display indicates a load greater than 25 when the drum is empty The load size sensor has been decalibrated from the zero setting Rotate the drum once If the display still indicates a load greater than 25 recalibrate the sensor to ze...

Page 39: ... add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer The display is in a different language A different language has been selected in Settings J Language J Set the language you want The flag symbol...

Page 40: ...load run a Cottons 95 C programme with powder detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening whic...

Page 41: ...lock The electronic system lock has been activated Deactivate the system lock as described in the Settings menu J Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain pump as...

Page 42: ...ter will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out T...

Page 43: ... an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustr...

Page 44: ...out the loosened unit with your fingers Press the two prongs to separate the plastic holder 1 from the protective cover 2 Remove the faulty lamp from the plastic holder The new lamp must be of the same type G4 with a maximum power output of 5 watts 12 volts The lamps are available from an electrical retailer your Miele Dealer or from the Miele Spare Parts Department Insert the new lamp into the pl...

Page 45: ... when the door is open Future updates PC The indicator or check light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional accessories Optional accessories for this washing machine are available from your Miele Dealer...

Page 46: ... f Flexible drain hose with detachable swivel elbow gFascia panel with controls hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 46 ...

Page 47: ...en moving the machine bElectricity supply cable cInlet hose with Waterproof system dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 47 ...

Page 48: ...he machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the lid where it protrudes to t...

Page 49: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 49 ...

Page 50: ... fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 50 ...

Page 51: ...our feet are screwed in when the machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must...

Page 52: ...d Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from the Miele Spare Parts or Sales Department Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A WTV stacking kit is necessary and can ...

Page 53: ...his protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds c...

Page 54: ...quire it to have a non return valve as the washing machine has been designed to comply with DIN regulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa If it is higher than 1 000 kPa it is essential to fit a reducer valve Connection to the mains water supply should incorporate a mains stopcock with 3 4 thread The stopcock should be fitted by a qualified plu...

Page 55: ...nlet valve the dirt filter in the water inlet valve connection must not be removed Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply N B Using this hose renders the Waterproof syste...

Page 56: ... of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of...

Page 57: ...nstall a residual current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a ...

Page 58: ... 0 kg 0 60 60 1 h 00 min 1 h 10 min Denim 40 C 3 0 kg 0 50 52 50 min 1 h 00 min Shirts 60 C 2 0 kg 1 00 59 1 h 02 min 1 h 12 min Sportswear 40 C 2 0 kg 0 35 35 47 min 1 h 07 min Outerwear 40 C 2 0 kg 0 45 59 53 min 1 h 03 min Curtains 40 C 2 0 kg 0 45 38 55 min Pillows 60 C 1 pillow 0 65 39 59 min Proofing 40 C 2 0 kg 0 30 12 29 min Note for test institutes 1 EN 60456 test programme 2 Short progra...

Page 59: ...plate Fuse rating see plug Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Lamp for drum lighting Type G4 5 watts 12 volts Test certificates awarded Radio TV suppression VDE Technical dat...

Page 60: ...Settings menu for changing standard settings The Settings menu is used to alter the washing machine s electronics to suit changing requirements Settings can be altered at any time ...

Page 61: ... Language acts as a guide to prevent a language which will not be understood from being set A tick L will appear beside the language to show that it has been set Time Y First select either a 24 hour or 12 hour clock or to not have a clock displayed at all Then set the current time of day To select a 24 hour or 12 hour clock Use the and buttons to select the clock option setting you want and confir...

Page 62: ...hould be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The washing machine is delivered with the Gentle action setting deactivated A tick L will appear beside the option to show that it has been set Suds cooling R When this is activated addi...

Page 63: ...rst number Confirm your selection of this number by pressing the OK button Now set the second number Repeat the process until all three numbers have been entered After the last number has been entered press the OK button Yes 1 2 5 No Confirm lock code Confirm the code with the OK button or if you want to correct a mistake press the button The lock will now be activated when the washing machine is ...

Page 64: ... when Rinse hold is reached A tick L will appear beside the option to show that it has been set Keypad tone P An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone switched off A tick L will appear beside the option to show that it has been set Display contrast There are ten different display contrast settings The machine is delivered with the display c...

Page 65: ...tched on at the end of a programme Pressing one of the buttons switches the display back on again A tick L will appear beside the option to show that it has been set Memory V If an Extra option has been selected for a programme or the recommended spin speed has been altered the machine will store the changes in memory at the start of a programme When this programme is chosen again these settings w...

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Page 68: ...Alteration rights reserved 4505 W 3622 WPS M Nr 06 618 260 02 en GB ...

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