Miele W 304 Plus Operating Instructions Manual Download Page 37 | Manualshive

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The wash programme stops and a fault indicator light comes
on.

Fault indicator

Possible cause

Remedy

A

The Check drain light
flashes.

The water outlet is
blocked.

Clean the fluff (drain)
filter and drain pump.

The drain hose has been
fixed too high.

The maximum drain
height is 1 m.

The Check inlet light
flashes.

The water inlet is blocked. Open the stopcock.

The filter in the water inlet
hose is dirty.

Clean the filter.

The Check inlet and
Check drain lights flash.

The water protection
system has reacted.

Call the Service
Department.

The Soak/Pre-wash or
Rinses indicator light
flashes in the
programme sequence.

There is a fault.

Start the programme
again.
If the fault indicators
occur again, contact the
Service Department.

A

To switch off the fault indicator: Switch off the machine with the

I-On/0-Off

button

and turn the programme selector to

Finish

Problem solving guide

37

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Summary of Contents for W 304 Plus

Page 1: ...ructions for Washing machine W 304 Plus To avoid the risk of accidents or damage to the machine it is essential to read these operating instructions before it is installed or used for the first time G M Nr 06 020 350 ...

Page 2: ...en Danger of suffocation Rather than just throwing these materials away please ensure they are offered for recycling Disposal of your old appliance Old appliances contain materials which can be recycled Please contact your dealer your local waste collection centre or scrap merchant about potential recycling schemes Ensure that the appliance presents no danger to children while being stored for dis...

Page 3: ...ditional option buttons 12 Spin button with indicator lights 12 Before using for the first time 13 Washing environmentally and economically 14 How to wash correctly 15 Brief instructions 15 Programme chart 16 Before washing 20 Selecting a programme 21 Additional options 22 At the end of a programme 24 Adding or removing laundry after a programme has started 25 Interrupting a programme 26 Altering ...

Page 4: ...32 Cleaning the fluff drain filter and pump 33 Cleaning the water inlet filters 35 To clean the filter in the union in the open end of the inlet hose 35 To clean the filter in the water inlet valve 35 Problem solving guide 36 The programme does not start 36 The wash programme stops and a fault indicator light comes on 37 A fault indicator light comes on but the wash programme continues as normal 3...

Page 5: ...ing out and adjusting the feet 49 Building under a continuous worktop in a kitchen run 50 Washer and Dryer stack 50 The Miele water protection system 51 Connection to the water supply 52 Connection to the drainage system 53 Electrical connection U K 54 Consumption data 56 Technical data 57 Programmable functions 60 Water plus system 60 Gentle action 62 Top up rinse for 63 Memory function 64 Soak 6...

Page 6: ...g voltage and frequency match the mains electricity supply If in any doubt consult a qualified electrician The electrical safety of this appli ance can only be guaranteed when continuity is complete between the ma chine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is present and regularly tested and wher...

Page 7: ...y a suitably qualified engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fitting at the rear of the machine has been removed see section on Install...

Page 8: ...s carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine For machines with a porthole door remember that the porthole glass will be hot when washing at very high temperatures Do not let children touch it Always make sure the drum is stationary before reaching in to remove washing Reaching into a moving drum...

Page 9: ...a Cottons programme for very lightly soiled fabrics Programme for mixed fabrics Mixed wash Suitable for small loads of garments made from man made fibres and cotton garments which can be washed together Sort according to colour Rinse programme Separate rinse Articles are only rinsed and spun in the machine Delicates and Silks programmes In these programmes the laundry is washed and spun very gentl...

Page 10: ...te your machine in future years When for example new programmes are developed or new fabrics are introduced a service engineer will be able to modify existing programme cycles accordingly Miele will provide information when such possibilities become available Description of the appliance 10 ...

Page 11: ...ndicator lights for spin speeds Rinse hold or Without spin dSpin button for selecting the final spin speed Rinse hold or Without spin eProgramme selector for selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise fProgramme sequence indicator lights show which section of the wash programme has been reached gCheck lights hI O...

Page 12: ...licates 400 Silks Select the spin speed Press the Spin button to select a different spin speed However you cannot select a spin speed higher than the maximum allowed for the basic wash programme chosen The indicator lights show the speed selected You can also omit the final spin Press the Spin button to reach Rinse hold The laundry is not spun and remains suspended in the final rinse water This re...

Page 13: ...gramme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Turn on the stopcock Press the I On 0 Off button in Turn the programme selector to Cottons 40 C Press the Spin b...

Page 14: ...ry you can select a lower temperature in the main wash Use the additional option Soak instead of Pre wash with heavily soiled laundry If Soak is followed immediately by a main wash the same suds are used Use the Short wash option for normally or very lightly soiled laundry Do not exceed the amount of detergent recommended by the manufacturer on the packaging Reduce the amounts of detergent with sm...

Page 15: ... machine COpen the drum door DLoad the drum EClose the drum door FSelect a programme GSelect a spin speed HSelect any additional option required IAdd detergent JPress the Start button At the end of a programme KOpen the drum door LRemove the laundry MSwitch off the washing machine NTurn the programme selector to the Finish position OClose the drum door See the Programme chart in the next section f...

Page 16: ...tergent for coloured fabrics or liquid detergent Detergent Powder detergent detergent for coloured fabrics liquid detergent tablet detergent and liquid tab detergent See also Detergent section max load 5 kg Note for test institutes Programme setting for testing according to EN 60456 standard Cottons 60 C Minimum iron 30 C to 60 C 4321 876 Fabric For garments made of synthetic fibres mixed fibres a...

Page 17: ... content e g satin lace and silk Additional options Water plus Notes Laundry remains relatively crease free for easier ironing Place socks tights bras etc in a washing bag Detergent Liquid detergent for delicates See also Detergent section max load 1 kg Woollens cold to 40 C ac Fabric Machine washable or hand washable wool or wool blend fabrics If the care label does not specify a temperature wash...

Page 18: ...rt Pre wash Soak Water plus Notes If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle Action See Programmable functions Detergent Powder detergent detergent for coloured fabrics liquid detergent max load 3 kg Starch Fabric Table cloths napkins overalls uniforms Notes The laundry should be washed but not treated with fabric conditioner Use liquid...

Page 19: ...for chlorine bleaching z Do not use chlorine bleach Tumble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J Do not iron N B If you have any textiles with the older wash care labels select a programme according to the label below Cottons Minimum iron Delicates Woollens How to wash correctly 19 ...

Page 20: ...hould be washed separately several times before being washed together with other garments Always wash whites and coloureds separately Delicate textiles should be washed separately in a delicates programme use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring in bras shirt collar stiffeners etc should...

Page 21: ...ing spinning To save energy and water try to load the maximum amount for the programme selected However be careful not to overload the machine Overloading reduces the wash result and causes more creasing EClose the drum door with a gentle swing Make sure that no garments are caught between the drum door and seal FSelect a programme Turn the programme selector to the required programme GSelect a sp...

Page 22: ...dry and items with dried on stains Soak For heavily soiled and stained items with protein stains e g blood fats and oils cocoa A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process The machine is set ex works with a soak period of 2 hours To programme in a different soak period see Programmable functions Soak Water plus If you want to inc...

Page 23: ...umption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 4 of the total amount recom mended This compartment is also used for starch formula tions when starching separately j Detergent for the main wash including Soak Fabric conditi...

Page 24: ...ult in injury Check the folds in the door seal for any small articles e g buttons which may be lodged there Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves MSwitch off the washing machine Press and release the I On 0 Off button and turn the programme selector to Finish The Anti crease Finish l...

Page 25: ...ttons Minimum iron Quick wash Mixed wash Starch Press the Door button in and hold it until the door springs open Add or remove items Close the door The programme will continue automatically The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the programme has reached the Final spin stage How to wash correctly 25 ...

Page 26: ... the programme selector is moved the indicator light Anti crease Finish will start flashing However the programme sequence remains unaffected The indicator light will go out again when the programme selector is moved back to the programme previously chosen Skipping a programme stage Turn the programme selector to Finish As soon as the programme sequence indicator light for the programme stage you ...

Page 27: ...equence indicator lights show the stage the programme has reached Cottons Main wash Water level low Wash rhythm normal Rinses Water level medium No of rinses 2 or 31 Spinning Rinse and interim spin2 yes Final spin yes Minimum iron Main wash Water level low Wash rhythm normal Rinses Water level high No of rinses 2 or 31 Spinning Rinse and interim spin2 yes Final spin yes Delicates Main wash Water l...

Page 28: ...rmal Final spin yes Separate rinse Water level high No of rinses 2 Final spin yes Special features in the programme sequences Anti crease At the end of every programme with the exception of the Woollens programme the anti crease action switches on for a maximum of 30 minutes The door can be opened and laundry removed at any time during the anti crease phase 1 A third rinse takes place automaticall...

Page 29: ...Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash The right amount to dispense will depend on the following The quantity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slight body odour Normally soiled Visibly dirty...

Page 30: ...al starch See Cleaning the detergent dispenser drawer Do not add starch formulations or viscous liquid starch to the compartment as it will clog it up See Adding starch separately Adding fabric conditioner separately Add fabric conditioner to compartment Turn the programme selector to Starch Select a spin speed Press the Start button Adding starch separately Use the separate Starch programme when ...

Page 31: ...he chemicals they contain The washing machine must not be hosed down E Cloth A microfibre E Cloth is available from the Miele UK Spare Parts Department Part number 98013530 which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx eve...

Page 32: ...t out of the machine Clean the detergent drawer with warm water Clean the siphon 1 Remove the siphon from compartment Wash under running warm water Clean the siphon tube in the same way 2 Replace the siphon Over time detergent residue can build up in the water jets in the top of the detergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Clean...

Page 33: ...ature water draining out of the machine will still be hot Danger of scalding There is a filter flap opener located behind the detergent drawer fascia panel see illustration Remove the opener Use it to open the access flap Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the fluff filter completely or take it rig...

Page 34: ...ing Remove any deposits of limescale and detergent or foreign objects from the thread of the filter housing and filter unit as these objects can cause a leakage of wa ter Deposits of limescale are often a sign of underdosage of powder Put the fluff filter back in place and secure Make sure the fluff filter is securely tightened Otherwise there is a risk of water leakage during use After cleaning P...

Page 35: ...ove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 remove the filter and clean Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the in...

Page 36: ...ault indicator light comes on A fault indicator light comes on but the wash programme continues as normal General problems or an unsatisfactory wash result The drum door does not open when you press the Door button The programme does not start Fault indicator Possible cause Remedy The Anti crease Finish indicator light is not on or the Start indicator light is not flashing There is no power Check ...

Page 37: ... Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drain lights flash The water protection system has reacted Call the Service Department The Soak Pre wash or Rinses indicator light flashes in the programme sequence There is a fault Start the programme again If the fault indicators occur again contact the Service Department ATo switch off the ...

Page 38: ...am has built up during washing Use less detergent next time and follow the recommendation on the packaging The Main wash indicator light flashes in the programme sequence display There is a fault Start the programme again If the fault indicator occurs again contact the Service Dept The Anti crease Finish indicator light flashes in the programme sequence display The position of the programme select...

Page 39: ...ure is too low Clean the filter in the wa ter inlet system It may be useful to press the Water plus button Washing powder used with water softener tends to become sticky Pour washing powder into the dispenser before adding any water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon is either incorrectly positioned or clogged Clean the s...

Page 40: ...t load run a Cottons 95 C programme with powder detergent but without a load There are white residues which look like powder detergent on dark coloured laundry The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Use a liquid detergent to wash dark...

Page 41: ...n Power cut Open the drum door as described in the section Opening the door in the event of a power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the fluff drain filter and the drain pump For safety reasons the drum door cannot be opened if the sud...

Page 42: ...open the access flap Drain the water as described in the Cleaning the fluff filter and pump section of Cleaning and care Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustration The drum door will open Problem solving guide 42 ...

Page 43: ...k cover for the address When contacting the Service Department please quote the model and serial number of your appliance both of which are shown on the data plate visible at the top inside of the door above the porthole glass when the door is open Please note that telephone calls may be monitored and recorded to improve our service Problem solving guide 43 ...

Page 44: ...supply cable c f Flexible drain hose with detachable swivel elbow gFascia panel with controls hDetergent dispenser drawer iDrum door jFlap for fluff filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 44 ...

Page 45: ...he machine bElectricity supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransit bar covers fRestraining clip for Inlet hose Drain hose Electricity supply cable Transit bars when removed Installation and connection 45 ...

Page 46: ... the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the lid where it protrudes to the...

Page 47: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 47 ...

Page 48: ... fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 48 ...

Page 49: ...he machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hous...

Page 50: ...upplied with the conversion kit All parts marked are available from the Miele Spare Parts or Sales Department The fitting of building under kits and stacking kits must only be undertaken by qualified and competent persons in accordance with the instructions supplied with the kit Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A stacking kit is necessary and can ...

Page 51: ...housing Sump Any leaking water is collected in a sump in the base of the appliance A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away...

Page 52: ...connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household wa ter softener is not recommended Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension The...

Page 53: ... of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of...

Page 54: ...e wires in the mains lead are coloured in accordance with the following code Green yellow earth Blue neutral Brown live Where it is necessary to change plugs if the colours of the wires in the mains lead of this appliance do not correspond with the coloured markings identifying the terminals of your plug proceed as follows The wire which is coloured green and yellow must be connected to the termin...

Page 55: ...where in the house electric shock hazard The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement is obtained The colour of the correct replacement cover is that of the coloured insert in the base of the plug or the colour that is embossed in words on the base of the plug as applicable to the design of plug fitted R...

Page 56: ... 5 kg 0 45 49 1 h 16 min 1 h 01 min Delicates 30 C 1 0 kg 0 35 65 59 min 49 min Silks 30 C 1 0 kg 0 24 39 37 min Woollens 30 C 2 0 kg 0 23 35 40 min 1 EN 60456 test programme Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any additional opt...

Page 57: ...ate Rated load see data plate Fuse rating see data plate Consumption data see Consumption data Water flow pressure min 100 Pa 1 bar Water flow pressure max 1 000 Pa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Test certificates awarded Radio TV suppression VDE Technical data 57 ...

Page 58: ...58 ...

Page 59: ...Programmable functions for changing standard settings ...

Page 60: ...setting is then activated by pressing the Water plus additional option button The settings are as follows Setting 1 an increase in the rinse water level for the programmes listed except for Silks Setting 2 an increase in the water level in the main wash and rinses for the programmes listed the washing machine is delivered with setting 2 programmed as standard Setting 3 an extra rinse cycle in the ...

Page 61: ...efly flash twice in 2 second intervals to show that factory Setting 2 is stored in memory FEach subsequent press on the Start button selects a different setting The Soak Pre wash sequence indicator light will flash x 1 Setting 1 higher rinse water level selected x 2 Setting 2 higher water level in the main wash and rinses factory setting x 3 Setting 3 extra rinse in the Cottons programme x 4 Setti...

Page 62: ...you begin first ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 60 C positio...

Page 63: ... that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 40 C position If the Soak Pre wash...

Page 64: ...off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 30 C position If the Soak Pre wash sequence indicator light does not fla...

Page 65: ...th the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Minimum iron 60 C position The Soak Pre wash sequence indicator light will briefly flash once every 2 seconds to show that a soak time of 2 hours is stored in memory FEach subsequent press on the Start button selects a different setting If the Soak Pre was...

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Page 68: ...Alteration rights reserved 4403 This paper consists of cellulose which has been bleached without the use of chlorine M Nr 06 020 350 00 ...

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