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Cleaning and care

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the drain pump and lint trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Frequently asked questions

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A wash program cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The display shows a fault message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General problems with the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Poor wash results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The drum door cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Opening the drum door during  a power failure . . . . . . . . . . . . . . . . . . . . . . . . . . 37

After sales service

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installation instructions

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Installation

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Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Removing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Leveling the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Plumbing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Water connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Electrical connection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Setting the display language

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Help protect our environment

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents

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Summary of Contents for Touchtronic W 3033

Page 1: ...Operating and Installation Instructions Washer W 3033 To prevent accidents and machine damage read these instructions before installation or use UV M Nr 06 911 001 ...

Page 2: ...d 11 Program guide 12 Final spin speed 16 6 Selecting an option 17 7 Add detergent 18 Detergent 21 Fabric care 22 Using the washer 23 8 Select Delay Start if desired 23 9 Start the program 23 10 Activate the Child Lock if desired 24 11 Program end 24 Cancelling a program 25 Interrupting a program 25 Changing a program 25 Adding removing laundry during a wash program 26 Cleaning and care 27 Cleanin...

Page 3: ...lts 35 The drum door cannot be opened 36 Opening the drum door during a power failure 37 After sales service 38 Installation instructions 39 Installation 40 Front view 40 Rear view 41 Installation site 42 Installation 43 Removing the shipping struts 43 Installing the shipping struts 45 Leveling the washer 46 Plumbing 47 Water connection 48 Drainage 49 Electrical connection 50 Setting the display l...

Page 4: ... qualified electrician Do not install or use a washer with visible damage Do not install or store this appliance where it will be exposed to the weather Do not install your washing machine where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing Before connecting the machine ensur...

Page 5: ...Do not touch the glass Danger of burns Keep children away from the washer when in use Only use the washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label Any other applications may be dangerous The manufacturer cannot be held responsible for damage caused by improper use of the appliance Do not wash articles that have been previously c...

Page 6: ...programs d Delay Start button To delay the start of a program eDisplay with Menu buttons See more information on the following pages f Start button Starts the selected wash program g Cancel button Switches back to the previous menu during program selection or cancels the running program h On Off button Turns the machine on and off i Door button Opens the drum door Guide to the washer 6 ...

Page 7: ... White Delicates Denim Jeans Dress shirts Pillows Outerwear Table linens Beach towels Express Drain Spin Quick rinse Menu buttons Various settings can be made with the Menu buttons The values above the vertical line can be adjusted and or confirmed Example Duration 1 02 h y z Warm High spin Pressing the left menu button Warm allows to adjust the temperature The High spin button allows you to adjus...

Page 8: ...age setting Setting the display language The default setting for the display language is German The display language can be adjusted Language english OK Select the desired language by pressing the left menu button Confirm the setting with the right OK button Shipping strut reminder The shipping struts must be removed before the first use to avoid machine damage Confirm that the shipping struts hav...

Page 9: ...manufacturer Most garments have a fabric care label in the collar or side seam Sort the laundry by care label and color General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Curtains Remove any lead weights or strips before washing Loose bra underwires should be removed or sewn in place before ...

Page 10: ...shing effectiveness and help distribute the load evenly Water consumption and energy usage are determined by the size of the load The washer automatically adjusts the amount of water to conserve water and energy when washing smaller loads The time remaining will automatically be adjusted to reflect a shorter wash program To prevent damage to the door seal and clothing make sure that there are no c...

Page 11: ... so Duration 1 02 h y z Warm High spin By pressing the left menu button Warm the temperature can be adjusted Pressing the High spin buttton will adjust the spin speed When selecting MasterCare the display shows a list MasterCare Extra White OK With the button additional programs can be selected and confirmed with the OK button Duration 1 12 h Extra White Hot Max spin If desired and allowed by the ...

Page 12: ...ee Options Heavy Soil Extended Sensitive Buzzer Hot J High spin Items made from synthetics mixed fabrics or wrinkle free cottons Very Warm I Med spin Warm H Cold G No Heat Sanitize Options Heavy Soil Extended Sensitive Buzzer Sanitize E Max spin Items which have skin contact or for special hygienic requests Hot D High spin Handwash Options Heavy Soil Extended Sensitive Buzzer Warm N Med spin Hand ...

Page 13: ... washable items which do not contain wool No Heat Custom Options Heavy Soil Extended Sensitive Buzzer Sanitize E Max spin All options are selectable for Sanitize and Normal programs Hot D High spin Very Warm C Med spin Warm B Slow spin Cold A Rinse hold No Heat No Spin Extra White Options Heavy Soil Extended Sensitive Buzzer Hot D Max spin For white items without special hygienic requests Very War...

Page 14: ... Heavy Soil Sensitive Buzzer Warm B Med spin Pretreat collars and cuffs if needed Cold A Slow spin No Heat Rinse hold No Spin Pillows Options Sensitive Buzzer Hot D High spin Washable pillows with a filling of feathers down or synthetics 2 twin or 1 queen size pilllow Very Warm C Med spin Warm B Slow spin Outerwear Options Buzzer Cold A Med spin Close all zippers Do not use fabric softener Table l...

Page 15: ...nt Express Options Buzzer Warm B Max spin Small loads of mixed items for the programs Normal and Wrinkle free Cold A High spin No Heat Med spin Slow spin Rinse hold No Spin Drain Spin Options Buzzer Max spin High spin Med spin Slow spin No Spin Quick rinse Options Buzzer High spin Med spin Slow spin Rinse hold No Spin Using the washer 15 ...

Page 16: ...h and between the rinse cycles Reducing the final spin speed will also reduce the rinse spin speeds Hold Select the option Hold The laundry is not spun and remains soaking in water This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program Selecting the final spin The washer is set default to the maximum spin speed of the wash program You can select a lower...

Page 17: ...h is extended Extended For laundry with normal to heavy soiling or stains The main wash cycle time for the wash program is extended Sensitive An additional final rinse washes away detergent residue and scents An additional rinse takes place Buzzer A buzzer signals the end of the wash program or after Hold The buzzer sounds until the washer is turned off The buzzer volume can be adjusted Adjusting ...

Page 18: ...Heavy soiling Very visible soiling or stains Use the Heavy soil function and split the detergent in the Heavy soil compartment as described Too little detergent may cause laundry to not be cleaned effectively and become gray and stiff over time grease to not be completely washed from the laundry calcium deposits on the heater Too much detergent may cause oversudsing with poor wash rinse and spin r...

Page 19: ...ergent drawer i Detergent for Heavy Soil Only add detergent 1 3 of the total amount recommended to the i compartment if the Heavy Soil option is selected OR Bleach Add bleach to compartment i as described by the manufacturer Do not use the Heavy Soil option Once the main wash cycle has finished the bleach will automatically be rinsed from the compartment j Detergent for the main wash Fabric soften...

Page 20: ... i i Detergent for Heavy Soil Only add detergent 1 3 of the total amount recommended to the i compartment if the Heavy Soil option is selected Since powder detergents already contain bleach using additonal liquid bleach is not recommended j Detergent for the main wash Fabric softener or liquid starch Replace the inserts in the compartments before using liquid detergent Using the washer 20 ...

Page 21: ... manufacturer Universal Color Delicate Bleach Normal X X X Wrinkle free X X X Sanitize X Handwash X Woolens Detergent for wool Silk X Custom X X X Extra White X X Delicates X X Denim Jeans X1 X Dress shirts X X X Pillows X1 X1 X Outerwear X X Table linens X X Beach towels Do not use detergent Express X X X 1 only liquid detergent Detergent 21 ...

Page 22: ...ompartment at the end of the program If starching frequently clean the dispenser compartment and especially the siphon tube Bleach To remove difficult to clean stains Dispensing bleach The liquid detergent insert must be inserted in compartment i The option Heavy Soil cannot be selected Pour the bleach into compartment i according to the manufacturer s instructions The bleach will be automatically...

Page 23: ...10 hours the delay time extends in 1 hour increments Adjust The selected Delay Start time cannot be changed Cancel Press the Cancel button 9 Start the program Press the flashing Start button If the delay start is set the remaining times elapses in the display Once the delayed start time has elapsed or immediately after the program start the approximate program running time is displayed The overall...

Page 24: ...eactivated 11 Program end During the Anti crease program the display shows Anti crease alternating with End Open the drum door and remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle Check the folds of the door seal for any small articles Close the drum door Activate the Child Loc...

Page 25: ...washer off To continue Turn the washer on again Changing a program A program change is not possible once the program has started The program must be cancelled Adjusting the temperature The temperature can be changed up to 6 minutes after the program start Adjusting the spin speed The spin speed can be adjusted anytime until the beginning of the final spin Adjusting the options The options Extended...

Page 26: ...ed the washer can not make adjustments of the load size The drum door can not be opened if the water temperature is greater than 130 F 55 C the water level is too high the program has reached the Final Spin The Child Lock function is activated If you attempt to open the door while the washer is in one of the above statuses Machine locked will appear in the display X Machine locked Using the washer...

Page 27: ...ated for use in a washing machine available from Miele Do not use chemical solvents abrasive cleaners glass or all purpose cleaners They will damage the surface Cleaning the drum It is recommended to run a program once a month without laundry using a Hot or Sanitize temperature or to use bleach Cleaning the detergent drawer Detergent residue should be cleaned out regularly Pull out the detergent d...

Page 28: ... and fabric softener channel more often when frequently using liquid starch Liquid starch tends to stick Cleaning the niche of the detergent drawer Using a bottle brush remove any detergent or lime deposits from the water inlet valves at the top of the detergent drawer niche Cleaning the liquid detergent inserts Push the insert apart and remove the siphon for easy cleaning Cleaning and care 28 ...

Page 29: ...Quick guide Remove this guide for easy reference Please read all instructions especially the Important Safetey Instructions before using the washer ...

Page 30: ... to the door seal and clothing make sure that there are no clothes caught between the drum door and the seal 4 Selecting a program Press the program button of the desired program The indicator of the selected program lights 5 Selecting a temperature The preselected temperature and or spin speed can be adjusted if the program allows so Duration 1 02 h y Warm High spin By pressing the left button th...

Page 31: ...h of the m delay start button the start is delayed longer 9 Starting a program Press the flashing Start button 10 Activating the Child Lock Press and hold the Heavy Soil button until the display shows X Locked Deactivate the Child Lock after the program has finished 11 Unload the laundry Open the drum door Remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left ...

Page 32: ...s X X X X X Dress shirts X X X X X X X Pillows X X X X X X Outerwear X X Table linens X X X X X X X X Beach towels X X Express X X X X X X X X X Drain Spin X X X X X Quick rinse X X X X X Selectable Options except for buzzer N o r m a l W r i n k l e f r e e S a n i t i z e H a n d w a s h W o o l e n s C u s t o m E x t r a W h i t e D e l i c a t e s D e n i m J e a n s D r e s s s h i r t s P i...

Page 33: ...he valve by turning the connector counter clockwise using a wrench if necessary Remove the rubber seal 1 from the connector Using needle nose pliers grasp the plastic filter 2 and pull it out of the hose connector Clean the filter under running water and carefully remove any large particles Replace the filter and seal then reconnect the hose Slowly turn on the valve and check for leaks If water le...

Page 34: ...r drawer Open the access panel Caution If laundry has been washed at a high temperature the water draining out of the machine will still be hot Allow it to cool before proceeding Turn the lint trap lid counterclockwise Do not remove it About 2 quarts 2 liters of water will drain out of the hose If the main drain hose is clogged water will be retained in the machine a maximum amount of 6 5 gal 25 l...

Page 35: ...ts or lint from the filter Check that the impeller in the back of the chamber rotates freely by spinning it with your hand Return the lint trap and tighten into place If the lint trap lid is not tightened securely water will leak out when the machine is used Cleaning and care 31 ...

Page 36: ...p you avoid placing a service call by identifying issues you may encounter while operating the machine A wash program cannot be started Issue Possible cause Solution The display stays blank and no indicator illuminates The washer has no power Check to determine if the washer is plugged in the circuit breaker has tripped Immediately after the program start the washer cancels the program The child e...

Page 37: ... system activated The waterproof system has activated Call Technical Service Technical fault Call Technical Service There is a fault Restart the program If the fault message appears again contact Technical Service In the display flashes Anti crease alternating with Check detergent The machine has oversudsed Use less detergent in the next wash program and follow the recommended amount on the deterg...

Page 38: ...too low Clean the water intake hose filter under running water and carefully remove any large particles Water softeners tend to clump Clean the detergent drawer In the future add the detergent first then the water softener The fabric softener is not completely dispensed or too much water remains in the compartment Softener The siphon tube is either positioned incorrectly or clogged Clean the sipho...

Page 39: ...due An inadequate amount of detergent was used to dissolve greasy deposits in heavily soiled laundry e g grease oils or lotions Add more detergent to the laundry or use a liquid detergent Run a Normal Hot program with liquid detergent to clean the washer before using it for laundry again There is white detergent residue on dark laundry The detergent was not completely dissolved because of hard wat...

Page 40: ...he Child Lock The door was not properly closed Push against the door on the lock side and press the Door button Power failure Open the door as described on the following page There is still water in the drum and the washer cannot drain the water Clean the drain filter and drain pump See Cleaning and Care Cleaning the drain pump and lint trap As a safeguard against scalding the drum door cannot be ...

Page 41: ...p door Drain the water from the washer as described in Cleaning and Care Cleaning the drain pump and lint trap Make sure the machine is turned off and the drum has stopped moving A moving drum is dangerous To open the door pull down on the ring in the upper right corner of the access area Frequently asked questions 37 ...

Page 42: ... MieleCare our Extended Service Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the ...

Page 43: ...Installation Instructions To prevent accidents and machine damage read these instructions before installation or use ...

Page 44: ...ke hose c Power cord d g Drain hose drain options shown i e adjustable and removable elbows h Control panel i Detergent dispenser drawer j Drum door k Access panel to lint trap and drain pump l Recessed grip m Four height adjustable feet Installation 40 ...

Page 45: ...grips b W LAN communication module c Power cord d Cold water intake hose e Hot water intake hose f Drain hose g Shipping struts with rotary protection h Brackets for intake and drain hoses i Brackets for removed shipping struts Installation 41 ...

Page 46: ...3 16 61 x 61 x 3 cm plywood base Ideally the base should be large enough to span several joists and should be anchored to the joists not just the floor boards It is best to install the washer in the corner of a room where the stability of the floor is at its greatest If the machine is installed on a raised platform it should be secured with retaining clips These clips are available from your deale...

Page 47: ...n site Do not lift the washer by the drum door Ensure that the machine s feet and the floor are dry to prevent slippage during the spin cycle Removing the shipping struts Remove the left and right rotary protectors Unhook 1 the protectors with a screw driver and remove 2 Installation 43 ...

Page 48: ...pping strut counterclockwise 90 with the enclosed combination wrench Pull out the shipping strut Turn the right shipping strut clockwise 90 with the enclosed combination wrench Pull out the shipping strut Installation 44 ...

Page 49: ...hipping struts to the rear of the washer Take care to insert the drill holes correctly b into the clamps a Do not move the washer without the shipping struts in place Installing the shipping struts Reinstall the struts by reversing the Remove the shipping struts procedure Installation 45 ...

Page 50: ...se with the enclosed combination wrench Unscrew the each of the for feet as much as needed by turning both the foot 1 and locking ring 2 to the left Check that the machine stands level Once level hold the foot 1 immobile with a wrench Turn the locking ring 2 with the combination wrench towards the machine All four locking rings must be tight against the bottom of the machine In addition check to s...

Page 51: ... hose or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one at the inl...

Page 52: ...r only Turn on the valve s and check for leaks The water pressure must be within 15 145 psi 1 10 bar If the water pressure is greater that 145 psi 10 bar a pressure reducer must be installed If the water pressure is below 15 psi 1 bar there will not be enough water available for a complete fill The water intake hoses are equipped with screen filters Do not remove these filters except for cleaning ...

Page 53: ...re it firmly 3 To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required The machine drains using a pump with a maximum delivery height of 4 feet 1 2 m Make sure there are no kinks in the drain hose If desired the drain hose may be extended to run a maximum of 16 feet 4 9 m as long as the 4 foot 1 2 m height is not exceeded Hose exte...

Page 54: ...uctor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician ELECTRICAL INSTRUCTIONS This installation should be performed by an experienced and qu...

Page 55: ...ng as no program is running Press the Extended button until the display shows Language english B OK Select the desired language by pressing the left menu button Confirm with OK The display is shown in the selected language Setting the display language 51 ...

Page 56: ...f children as they pose a danger of suffocation Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling center about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and re...

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Page 60: ...Alteration rights reserved 0207 For the most updated manual check the Miele website M Nr 06 911 001 01 en USA ...

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