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Troubleshooting

66

The door can now be opened.

Service interval
and BGR display

If the following message appears after "Power On" in the machine
display, either a service or the annual BGR check must be carried
out.

Service interval

Call the Service Department.

1

BGR Test

Call the Service Department.

The display will go out after 5 seconds.

Fault messages

Repairs to electrical, gas and steam heated machines should

only be undertaken by a suitably qualified service technician to en-
sure safety. Unauthorised or incorrect repairs and other work by
unqualified persons could be dangerous.

Malfunctions occurring before or after the start of a programme will
be shown in the display.

The display remains dark. There is no power to the machine.

Check the plug connectors, mains switch and (on-site) fuses.

Power cut

Programme stopped.
Press the start button.



When the power has been restored press "START".

Tip: 

This error message can mean: The motor thermo-switch of the

drive motor has been triggered.

Allow the motor to cool down.

Summary of Contents for PW 413

Page 1: ...n instructions Commercial Washing Machine PW 413 PW 418 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time en GB M Nr 10 681 900 ...

Page 2: ...your household waste Please dispose of it at your local community waste collection recycling centre for elec trical and electronic appliances or contact your dealer or Miele for advice You are also responsible by law depending on country for deleting any personal data that may be stored on the appliance being disposed of Please ensure that your old appliance poses no risk to children while being s...

Page 3: ...ompartment 22 Bleaching agent 23 Dyes dye removers and descaling agents 23 Washing without dispenser compartment 24 Amount to be dispensed 24 Commissioning the dispensing pumps 24 Continuing the programme after a Dispensing system fault message 24 Dispenser calibration 25 Washing 27 Detergent dispensing 27 Amount of detergent 27 Water hardness levels 27 Starting a programme 31 Opening the drum doo...

Page 4: ...e programmes 48 Sluice programme sequence 49 Disinfection programmes 50 Clean machine programme 51 Separate drain programme 51 Cottons 51 Minimum iron programme 52 Delicates programmes 52 Curtains programme 52 Separate rinse programme 52 Separate spin programme 52 Programme chart LAUNDERETTE 53 Programme chart Launderette 53 Cottons programmes 53 Bedding programmes 55 Additional functions 56 Start...

Page 5: ... and care 74 Cleaning and care 74 Build up of rust 74 Cleaning the detergent compartment detergent drawers and siphons 75 Installation and connection 77 Installing the washing machine 77 General operating conditions 77 For easy maintenance 78 Installation on a raised plinth 79 Transport safety panels 79 Removing the transport safety panels 79 Plumbing 80 Connection to the cold water supply 80 Disp...

Page 6: ...hroughput D1 to D13 99 Dispensing correction factor D1 to D 13 100 Dispenser level reminder D 1 to D 13 101 Password required 102 Medium water pressure 102 Heater rating 102 Customer data 102 Currency 103 Technical data 104 PW 413 machine data 104 Electrical connection 104 Installation dimensions 104 Weight and floor load 104 Emissions data 104 Product safety 104 PW 418 machine data 105 Electrical...

Page 7: ...wash articles which have a care label stating that they are suitable for ma chine washing or for wet cleaning This washing machine must be used as described in the operating instructions and must be checked on a regular basis to make sure it is functioning correctly Maintenance must be carried out when necessary The washing machine is not suitable for outdoor use Do not install your washing machin...

Page 8: ...s can have a limiting effect on the disinfection result It is the operator s responsibility to ensure that the standard of disin fection in thermal as well as chemo thermal procedures is maintained in accordance with local and national health and safety regulations by carrying out suitable validation tests Any uses other than those listed above are prohibited The manufacturer accepts no li ability...

Page 9: ...used for washing in this machine is suds solution and not drinking water It must be discharged into a proper drainage system Always make sure that the drum is stationary before reaching in to remove laundry Reaching into a moving drum is extremely dangerous Danger of injury Be careful not to put your hands in the gap between door and frame when closing the drum door Caution The drum door is locked...

Page 10: ...nnection Electrical connection This washing machine must only be connected to the on site water supply using a new hose kit Old hoses must not be re used Check the hose regularly for signs of wear Change in good time to avoid the risk of leaks and subsequent damage The cause of any leaks must be dealt with before the washing machine is restarted Dis connect the washing machine immediately if any w...

Page 11: ...1 If the machine is to be hard wired there must be a means of disconnecting all poles from the power supply The mains switch must be close to the washing machine and be clearly identifiable unhindered and easily accessible at all times ...

Page 12: ...d components can damage the laundry If the correct amount of detergent is dispensed the machine should not need to be de scaled If however you do wish to descale it only use proprietary non corrosive descaling agents and strictly observe the instructions on the packaging Special descaling agent is available from Miele Strictly observe the instructions for the descaling agent Textiles which have be...

Page 13: ...ing agents which contain chlorine or sodium hypochlorite These agents can have a corrosive effect on stainless steel Aggressive vapours containing chlorine bleach can also be corrosive Do not store open containers of these agents near the machine Do not use a pressure washer or hose to clean the washing machine ...

Page 14: ...se the washing machine and the load may suffer persistent and irreparable damage Anti chlorine treatment Anti chlorine treatment must be carried out immediately after chlorine bleach has been used The use of hydrogen peroxide or an oxygen based cleaning or bleaching agent is re commended and the laundry should not be drained in between Thiosulphates another common chlorine removal product can on t...

Page 15: ...oduct liability claims will be invalidated Disposal of your old machine Before disposing of an washing machine it is important to disable the door lock This way you will prevent the risk of children accidentally locking themselves in and endanger ing their lives Miele cannot be held liable for damage caused by non compliance with these Warning and Safety instructions ...

Page 16: ... Detergent dispensing compartment g Electrical connection h Cold water connection i Hot water connection j 2 x hard water connection Optional k Connections for external dispenser pumps l Vapour extraction free outlet Type AB m Communication module slot The XKM RS232 communication module is available as an optional accessory n Dump valve o Cold water connection for liquid dis pensing Optional p Fan...

Page 17: ...door e Four adjustable feet f Electrical connection g Cold water connection h Hot water connection i 2 x hard water connection optional j Connections for dispenser pumps k Vapour extraction free outlet Type AB l Communication module slot The XKM RS232 communication module is available as an optional accessory m Dump valve n Cold water connection for liquid dis pensing o Fan casing See Installation...

Page 18: ...art button is pressed After a programme has been started the display content can be shown again by pressing this button d Optical interface PC Using PC software data can be transmitted to and from the con trols to a PC The optical interface on the control panel provides the connection point e Power On button For switching the machine on f Power Off button For switching the machine off g Emergency ...

Page 19: ...is button if the laundry is to be starched Without spin Press this button if a final spin is not required after the final rinse Settings Start time When this button is pressed before starting the programme informa tion about selecting a start time will appear on the display Back Return to previous display page Information on next previous line Save See Access to supervisor level Water intake Progr...

Page 20: ...r on button M PROFESSIONAL PW 4xx Welcome The welcome screen will appear in the display 1 Cottons hygiene 13 0 13 0kg 60 Main wash Rinses 1 2 3 4 5 6 rpm 1025 C The display varies depending on the selected programme Tip The first 6 programmes can be selected directly using buttons 1 6 Further programmes can be selected by pressing and holding button 6 Preparing the laundry Empty all pockets Foreig...

Page 21: ...nd small items gives better wash results and also helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this reduces cleaning efficiency and causes creases Closing the drum door Close the door by pressing it until the pre latch engages Make sure that no items are caught between the drum door and...

Page 22: ...main wash to the drawer and if desired add detergent for a pre wash to the drawer Add fabric conditioner to the front of the drawer Add any other liquid agents to the back of the drawer if this has been programmed Do not fill the drawers above the level marker with liquid agents Otherwise they will run straight through the siphon into the suds container ...

Page 23: ... Liquid bleaching agents should only be used on coloured textiles which have a wash care la bel stating that they are colour fast and suitable for bleaching Frequent use of chlorine products increases the risk of damage to components Dyes dye removers and descaling agents Proprietary dyes dye removers and descaling agents may only be used in this machine if the manufacturer expressly states that t...

Page 24: ...ent in the washing machine will not cause damage Correct dosage also depends on the viscosity of the liquid agent It should therefore be allowed to settle to room temperature before be ing used Commissioning the dispensing pumps Before the liquid dispensing pumps can be used the liquid agent must be drawn into the system and the amount to be dispensed set Continuing the programme after a Dispensin...

Page 25: ... a dispenser pump is selected the following will appear in the display Dispenser calibration Dispenser pump 1 V 100 ml 0 1 0s t P No Tip The dispensing amount can be set from 0 to 9999 ml in 1 ml in crements Press multifunction button 0 1 The dispensing hose will fill up Stop the process by pressing button 0 1 Run the hose of the dispenser pump that is being checked upwards into a measuring vessel...

Page 26: ...utton 0 1 or the pump will stop auto matically after 60 seconds Measure the required amount in the measuring vessel Dispenser calibration Dispenser pump 1 0 1 30 s t P 200 ml min V 100 ml Enter the amount measured in field V The throughput P is calculated in ml min by the controls Press the Save button The measured value is assigned to the pump Reattach the hose ...

Page 27: ...ange Hardness in mmol l German scale dH I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Check with your local water supplier if you do not know the water hardness in your area Selecting a pro gramme The first 6 programmes can be selected directly using buttons 1 6 6 Delicates 13 0 13 0 kg 50 Main wash Rinses 1 2 3 4 5 6 rpm 1025 C Other programmes can be selected by pressin...

Page 28: ...s on the display 1 Cottons hygiene 13 0 13 0 kg 40 60 Pre wash Main wash C C The field is highlighted in the display Tip The function can be de selected by pressing the button again Tip Press the Starch stop button to starch the laundry Tip If you do not want a spin after the final rinse press the Without spin button If you do not want to make any further changes to the programme Press the START b...

Page 29: ...ad by pressing or Press the OK button to confirm display options or input field after making a change Temperature Before the programme starts the temperature can be set in 1 C in crements from cold to the maximum temperature 4 Cottons universal 13 0 13 0 kg Main wash Rinses 1 2 3 4 5 6 1025 rpm 30 C Press the programme button e g 4 4 Cottons universal 13 0 13 0 kg Main wash Rinses 1025 rpm 30 C Pr...

Page 30: ...ns universal 13 0 13 0 kg Main wash Rinses 1 2 3 4 5 6 1025 rpm 30 C Press the programme button e g 4 4 Cottons universal 13 0 13 0 kg Main wash Rinses 1025 rpm 30 C Press the button 4 Cottons universal 13 0 13 0 kg Main wash Disinfection OK 1025 rpm 30 C Press the button twice to select the spin speed display Press the OK button to confirm You can now make changes to the display options or input ...

Page 31: ...h Main wash 20 60 Finish at 12 35 C C C In the 2nd line of the display in this case pre wash the current suds temperature is shown 1 Mops standard 60 Main wash Rinses 60 Finish at 12 35 1 C C If the pre wash programme block is finished the main wash pro gramme block will appear in the second line of the display with the current suds temperature The next programme block in this case rinse 1 is show...

Page 32: ...orce to open the door If the door cannot be opened follow the instructions in Opening the door in an emergency Remove the laundry Procedure in the event of a programme interruption during operation If the programme has been cancelled whilst there is still water in the machine during spinning or at a high wash temperature the drum door will not open The door is locked Do not attempt to open it usin...

Page 33: ...t Wait until the laundry has cooled down The door can then be opened If no further wash programmes are planned Switch off the machine with the 0 Power Off button Switch off at the on site mains electricity switch Close the on site supply valves for water and steam ...

Page 34: ...wash 90 C Cool down can be activated 2 rinses Last rinse hot Final spin The standard programmes Cottons 90 C and Cottons 60 C are programmed for hot water rinse If hot water is avail able we recommend using hot water for the final rinse There is less residual moisture in the laundry after spinning The laundry is already warmed This saves time and energy if the laundry is immediately either dried i...

Page 35: ...elling Programme se quence Pre wash 30 C optional Main wash 50 C 2 rinses Final spin Cottons 30 C Material Normally soiled cotton linen and mixed fibre fab rics for example bed linen and towelling Programme se quence Pre wash 30 C optional Main wash 30 C selectable range cold to 30 C 2 rinses Final spin The standard programmes Cottons 90 C and Cottons 60 C are programmed for hot water rinse If hot...

Page 36: ...electable range cold to 60 C 2 rinses Final spin Delicates and Woollens programmes Delicates 30 C Fill ratio Load size Material Synthetic and artificial fibre fabrics 1 25 PW 413 5 2 kg PW 418 7 2 kg Programme se quence Main wash 30 C Wash rhythm gentle 2 rinses Final spin Woollens 30 C Material Machine washable woollens and wool mixtures with a woollens care label Programme se quence Main wash 30...

Page 37: ...se quence Final spin Separate drain programme Separate drain Material Programme se quence Water drainage Starch programme Starch Material For starching freshly laundered items such as ta ble cloths serviettes and workwear Programme se quence 1 rinse Final spin Starch concentrates can be added to the front right or back right dispenser drawer compartment before the pro gramme starts Large quantitie...

Page 38: ...ction programmes or low temperature programmes or to get rid of coarse soiling Clean machine Material Without load Programme se quence Cleaning 70 C optional 2 rinses The Cleaning block which takes water in through all inlets and has the temperature increased to 70 C can be selected with this programme by pressing the Block Plus button If the Cleaning block is included in the Maintenance programme...

Page 39: ...e mops 1 10 PW 413 13 kg PW 418 18 kg For number see Mops per load chart Programme se quence Pre spin Pre rinse 2nd pre rinse optional Main wash 60 C selectable cold to 90 C Cool down can be activated 2 rinses Final spin Mops thermal disinfec tion 90 C Material Cotton viscose polyester and microfibre mops Programme se quence Pre spin Pre rinse 2nd pre rinse optional Disinfection 90 C 10 min Cool d...

Page 40: ...inal spin Mops standard finish 60 C 90 C Material Cotton viscose polyester and microfibre mops Programme se quence Programme sequence as for Mops standard then Finishing agent damp or activate block Damp wet dripping wet Mops thermal disinfec tion finish 90 C Material Cotton viscose polyester and microfibre mops Programme se quence Programme sequence as for Mops thermal disin fection then Finishin...

Page 41: ...er 1 minute it can no longer be stopped and cancelled with the finish button The disinfection parameters for chemo thermal disinfection temperature temperature holding time and dosages must be set on site to suit cleaning agents and disinfectants Information on Mops finish programme With the Mops finish programme the mops are ready to use and already impreg nated with cleaning agent and disinfecta...

Page 42: ...130 cm 610 g mop 160 cm 720 g mop PW 413 Qty 68 Qty 59 Qty 46 Qty 36 Qty 25 Qty 21 Qty 18 PW 418 Qty 95 Qty 82 Qty 64 Qty 50 Qty 35 Qty 30 Qty 25 Tip When using microfibre mops the load size is higher due to the lower mop weight Mop loads microfibre Mop size weight 40 cm 120 g mop 50 cm 170 g mop PW 413 Qty 108 Qty 76 PW 418 Qty 150 Qty 106 ...

Page 43: ...n 2 rinses Final spin Cloths thermal disinfec tion 90 C Material Cotton viscose polyester and microfibre clean ing cloths Programme se quence Pre rinse Pre wash optional Disinfection 90 C 10 min Cool down can be activated 3 rinses Final spin Chemo thermal disinfec tion 70 C Material Cotton viscose polyester and microfibre clean ing cloths Programme se quence Pre rinse Pre wash optional Disinfectio...

Page 44: ...gent damp or activate block Damp wet dripping wet Cloths chemo thermal disinfection finish 70 C Material Cotton viscose polyester and microfibre clean ing cloths Programme se quence Programme sequence as for Cloths chemo thermal disinfection Disinfection then Finishing agent damp or activate block Damp wet dripping wet Finish cloths Material Cotton viscose polyester and microfibre clean ing cloths...

Page 45: ...Information on Finish cloths programme The Finish cloths programme is suitable for the subsequent finishing of clean and dry cloths A disinfecting agent is applied during finishing Dosage amounts must be set on site and the standard of disinfection must be checked Pads programme Pads 40 C 60 C Fill ratio Load size Material Polishing pads 1 50 PW 413 2 6 kg PW 418 3 6 kg Programme se quence Pre rin...

Page 46: ... by pressing the Stop Finish button Press the Drain button Cottons 60 C programme Cottons 60 C Fill ratio Load size Material Normally soiled cotton linen and mixed fibre bed linen and towels 1 10 PW 413 13 kg PW 418 18 kg Programme se quence Pre wash 30 C optional Main wash 60 C 2 rinses Last rinse hot Final spin Separate rinse programme Separate rinse Material Fabrics that only need to be rinsed ...

Page 47: ...you frequently use disinfection programmes or low temperature programmes or to get rid of coarse soiling Clean machine Material Without load Programme se quence Cleaning 70 C optional 2 rinses The Cleaning block which takes water in through all inlets and has the temperature increased to 70 C can be selected with this programme by pressing the Block Plus button If the Cleaning block is included in...

Page 48: ...isinfection options 65 C for 10 min or 71 C for 3 min Sluice sensitive 65 C Fill ratio Load size Material Heavily soiled personal clothing towelling and bed linen 1 10 PW 413 13 kg PW 418 18 kg Programme se quence 2 pre rinses Pre wash 60 C 5 min Disinfection 65 C 10 min 3 rinses Final spin Sluice 71 C Material Heavily soiled personal clothing towelling and bed linen Programme se quence 2 pre rins...

Page 49: ...5 No Cold 5 min 1 minute spin 5 min Rinse 2 1 5 No Cold 5 min 1 min spin at max speed Rinse 3 1 4 No Cold 5 min 5 min spin at max speed Sluice 71 C Pre wash 1 1 7 No Cold 5 min Pre wash 2 1 7 No Cold 4 min Pre wash 1 7 Yes 60 C 5 min 1 minute spin Disinfection 1 5 Yes 71 C 3 min 2 minute spin Rinse 1 1 5 No Cold 5 min 1 minute spin Rinse 2 1 5 No Cold 5 min 1 min spin at max speed Rinse 3 1 4 No C...

Page 50: ...nfec tion 60 C Fill ratio Load size Material Cotton linen e g bed linen towelling 1 10 PW 413 13 kg PW 418 18 kg Programme se quence Pre wash 40 C optional Disinfection 60 C 20 min 2 rinses Final spin Chemo therm Disinfec tion 40 C Material Cotton mixed fibre up to 40 C Programme se quence Pre wash 30 C optional Disinfection 40 C 20 min Wash rhythm gentle 2 rinses Final spin The disinfection param...

Page 51: ... in the Maintenance programme detergent needs to be dispensed Separate drain programme Separate drain Material Programme se quence Water drainage Cottons Cottons 90 C Fill ratio Load size Material Cotton linen and mixed fibre fabrics for example bed linen and towelling 1 10 PW 413 13 kg PW 418 18 kg Programme se quence Pre wash 40 C optional Main wash 90 C Cool down can be selected 2 rinses Last r...

Page 52: ...PW 413 5 2 kg PW 418 7 2 kg Programme se quence Main wash 30 C Wash rhythm gentle 2 rinses Final spin Curtains programme Curtains 40 C Fill ratio Load size Material Synthetic and artificial fibre fabrics 1 25 1 20 PW 413 5 8 kg PW 418 8 kg Programme se quence Pre wash 30 C optional Main wash 40 C 3 rinses Final spin Separate rinse programme Separate rinse Material Fabrics that only need to be rins...

Page 53: ...nen and mixed fibre fab rics for example bed linen and towelling Programme se quence Pre wash 30 C optional Main wash 40 C 2 rinses Final spin Cottons 30 C Material Normally soiled cotton linen and mixed fibre fab rics for example bed linen and towelling Programme se quence Pre wash 30 C optional Main wash 30 C selectable range cold to 30 C 2 rinses Final spin The standard programme Cottons 60 C i...

Page 54: ...e wash 30 C Main wash 60 C 2 rinses Last rinse hot Final spin The standard programme Cottons 60 C is programmed for hot water rinses If hot water is available we recommend using hot water for the final rinse There is less residual moisture in the laundry after spinning The laundry is already warmed This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed wi...

Page 55: ... Pre wash 30 C optional Main wash 40 C 2 rinses Final spin Synthetic duvets 40 C Material Normally soiled synthetic duvets and pillows Programme se quence Pre wash 30 C optional Main wash 40 C 2 rinses Final spin Bedding load sizes The maximum loads are set out in the chart below The loads given are approximate only and vary depending on the size and thickness of the bedding Model Quantity PW 413 ...

Page 56: ...s OK The entry field for hours will be enabled Press the or button to change the hours Press OK to confirm your entry Press to select the Minutes field and confirm with OK Press the or button to change the minutes Press to select the Start day field and confirm with OK Press the or button to change the day Change the month and year in the same way if required Once you have set the start time press...

Page 57: ...ch stop button The field will be highlighted in the display Tip The function can be de selected by pressing the button again 1 Mops standard Prog stopped Starch stop pressed The door can be opened When programme stage Starch stop is reached Starch stop will flash in the display Prepare the starch according to manufacturer s instructions and add to the front of compartment drawer The wash time will...

Page 58: ...ttons Prog stopped Without spin pressed Water in the machine When programme stage Without spin is reached Without spin will flash in the display End the programme without a spin and with water still in the ma chine by pressing the Stop Finish button Tip The programme can be continued with a spin by pressing the START button Programme stop Stops the programme Press the Stop Finish button to end the...

Page 59: ...elled If the programme is interrupted when there is water remaining in the machine or during a spin the following e g will appear in the dis play 1 Mops standard Programme finished Water in the drum or 1 Mops standard Programme finished Drum still rotating Tip To open the door press the Drain button or select the Sep arate spin programme and press the START button ...

Page 60: ...on and entering the password Press the Unlock button and enter the password When the password is entered the following appears in the display Unlock programme Press the Save button The normal display content will appear and the programme can now be cancelled 2 Mops thermal disinfection 60 Main wash Programme unlocked 60 Finish at 12 35 C C Communication module The machine can be connected to a PC ...

Page 61: ...ty indicator When the dispenser is empty the pump and the machine switch themselves off Continuing the programme after a Dispensing system fault message When the dispenser is empty the pump and the machine switch themselves off and the washing machine indicates a lack of liquid agent Dispensing system fault Fill dispenser Press the start button Fill the dispenser container Press the Start button t...

Page 62: ...e out the siphons with water Put the siphons in a container of warm water 40 50 C Use dispenser calibration to activate each pump until the dispens ing system is rinsed through Check the connection points hoses dispensing sockets and wash ers for leaks Rinse the dispensing system through with hot water every 2 weeks or before shutting the dispenser pumps down for any length of time to avoid the sy...

Page 63: ...d contact with skin and eyes wear protective clothing Return to the main menu by pressing Back Dispenser calibration Main menu Dispenser pump 1 Dispenser pump 2 Select a dispenser pump Dispenser calibration Dispenser pump 1 0 1 0 s t P No V 100 ml Press multifunction button 0 1 Stop the pump by pressing button 0 1 or the pump will stop auto matically after 60 seconds Measure the required amount in...

Page 64: ...d manu ally and then the drum door manually unlocked Insert a spanner max wrench size SW 10 11 through the slot on the back of the machine Open the drain valve by pressing the lever behind the back panel of the machine Keep pressing on the lever until the suds have drained away com pletely The suds will drain away The emergency drain closes automatically when the spanner is re moved from the slot ...

Page 65: ...two whole revolutions anti clockwise left Tip Pushing on the door at the same time makes it easier to turn the emergency unlock mechanism The release element is located opposite the door catch at the same height as the handle see illustration The emergency release must not be turned to the right Danger of damage to the door lock The turn resistance will noticeably reduce When the emergency re leas...

Page 66: ...should only be undertaken by a suitably qualified service technician to en sure safety Unauthorised or incorrect repairs and other work by unqualified persons could be dangerous Malfunctions occurring before or after the start of a programme will be shown in the display The display remains dark There is no power to the machine Check the plug connectors mains switch and on site fuses Power cut Prog...

Page 67: ... without heat Press the START button to continue the programme without heat ing Tip Disinfection programmes will be cancelled if this fault message appears Call the Service Department Drive motor fault Programme stopped Press start Motor overheating Allow the motor to cool down Too large an imbalance The imbalance switch has been triggered Imbalance fault Call the Service Department if restart doe...

Page 68: ...ontacting your dealer or the Service Department please quote the model and serial number of your machine These can be found on the data plate visible above the porthole glass when the drum door is open or on the back of the machine at the top Please also pass on the error message appearing in the machine dis play to the Service Department Use only genuine Miele original spare parts The Service dep...

Page 69: ...rrect repairs and other work by unqualified persons could be dangerous The programme does not start Problem Cause and remedy The display remains dark There is no power to the machine Check whether the washing machine is switched on Check whether the washing machine is connected to the power supply Check whether the main fuse or circuit breaker has tripped A fault message appears in the display A p...

Page 70: ...ergent Before washing the next load run a 60 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark...

Page 71: ...wash temperature and stuff the pillow into a narrow washing bag or tie it with a piece of string The door will not open There is no power to the machine Check whether the machine is switched on Check whether the machine is connected to the power supply Check whether the main fuse or circuit breaker has tripped Power failure Open the drum door as described in the next section There is still water i...

Page 72: ...etergent application specialist Very soft water In areas with hardness level 1 dispense less detergent in accordance with the detergent manufacturer s instruc tions Soiling level of the laundry For lightly soiled laundry dispense less detergent in ac cordance with the detergent manufacturer s instructions Residues e g detergent left on laundry Run an additional pre wash without detergent and witho...

Page 73: ...Problem solving guide 73 Large items stretched Problem Cause and remedy Stretching of large items during spinning Please contact Miele Service Large items can get stretched during spinning ...

Page 74: ...around the door lock Do not spray any liquids Clean stainless steel casing with a proprietary stainless steel cleaner Remove any deposits from the door seal with a damp cloth Tip Heavy deposits of dust around the fan housing should be re moved with a vacuum cleaner The fan housing is located on the back of the machine Build up of rust The drum is manufactured from rust free stainless steel Water o...

Page 75: ...er time leave the flap of the detergent compartment open Also clean the siphons in the detergent drawers Remove the siphons clean with hot water and replace Cleaning the drip channel and si phon Pull the flap of the detergent compartment on the right hand side down to 45 If the drip channel and its drain connector are blocked then these should be cleaned Check the ventilation grille on the rear of...

Page 76: ...Cleaning and care 76 The filters in the water inlet valves 1 and the inlet hoses 2 must be checked for soiling from time to time and cleaned as necessary ...

Page 77: ...the machine on a trolley inside the room Machines with feet must not be pushed to move them This could damage them Remove the packaging carefully with a suitable tool Lift the machine off the pallet using a lifting device General operating conditions This washing machine is intended only for use in a commercial envir onment and must only be operated indoors Ambient temperature in installation room...

Page 78: ...and distance to the wall must be observed to enable access The minimum dimensions and distance to the wall must be ob served Minimum distance to the wall approx 400 mm to allow for mainten ance Adjust the washing machine screw feet until the machine is level The machine must be completely level to ensure smooth operation ...

Page 79: ...o the floor Transport safety panels Removing the transport safety panels The 2 transport safety panels at the front are each secured with 3 hexagon screws The transport safety panels at the back are each se cured with 4 hexagon screws The transport safety panels must only be removed when the machine is in place before it is commissioned Remove the front and back panel Unscrew the screws at the bot...

Page 80: ... bar 1000 kPa is required to guarantee problem free pro gramme operation The machine must be connected to the water supply using the inlet hoses provided Hoses must be replaced with hoses tested for a burst pressure of at least 70 bar 7000 kPa and for water temperatures of a minimum of 90 C This also applies for associated connection fittings Miele original re placement parts fulfil these requirem...

Page 81: ...ed Connections 3 to 12 are provided for liquid dispensing These con nections are sealed and must be cut to suit the diameter of the hose with a suitable hacksaw If opened connections are no longer re quired they must be resealed Water drainage AV machines DN 70 on the machine DN 70 sleeve on site Through flow rate 200 l min If the slope for drainage is extremely steep the piping must be vented to ...

Page 82: ...achine can be converted for connection to the voltages stated Conversion to a different voltage must only be carried out by a Miele Service engineer or by an authorised Service Dealer The wiring instructions given on the wiring diagram must be followed The machine can either be hard wired or connected using a plug and socket connection in accordance with IEC 60309 1 For a hard wired connection an ...

Page 83: ...rrent must be used An existing type A residual current device RCD must be exchanged for a type B RCD If necessary equipotential bonding with good galvanic contact must be guaranteed in compliance with all applicable local and na tional installation specifications Equipotential bonding must have an earth current rating 10 mA Accessories for equipotential bonding are not supplied and need to be orde...

Page 84: ...f all machine versions see Availability of emergency stop emergency off devices Function buttons Stop Finish The right hand function button is used as a finish button after a pro gramme has been started After pressing the button the selected programme is stopped if pressed again the programme is cancelled Block plus The corresponding programme block e g Pre wash is added to the programme Starch st...

Page 85: ... Information on next previous line Save See Access to supervisor level Water intake Programme locked If a programme is locked after 1 minute it can no longer be stopped and cancelled with the finish button Programme unlocked Data transfer Tone buzzer off ...

Page 86: ...data for indi vidual programmes Change password Settings Memory function Buzzer Seconds unit Hours unit Mass unit Pressure unit Temperature unit Minute unit Length unit Volume unit Speed unit Max temperature selection Display standby Contrast setting Time of day Date display Dispensing calibration Dispensing throughput D1 to 13 Dispensing correction factor D1 to D13 Dispenser level reminder D1 to ...

Page 87: ...irst time you access the supervisor level enter the password M1LE Password _ _ _ _ 0123456789 ABCDEFGHIJKLMNOPQRSTUVWXYZ OK Select a letter or digit and confirm your entry with the OK button When OK is pressed the character selected will appear in the corres ponding position Press the Save button once you have entered all four charac ters The supervisor level will open once you have entered the pa...

Page 88: ... When Change password is selected and OK is pressed the follow ing will appear in the display Password M1LE 0123456789 ABCDEFGHIJKLMNOPQRSTUVWXYZ OK Select a letter or digit and confirm your entry with the OK button When OK is pressed the character selected will appear in the corres ponding position Confirm your entry with the Save button Once you have entered the password and pressed Save the con...

Page 89: ...me Date OK When the country language is set the display immediately changes to this language to ensure that the display is instantly legible for all users It then returns to the main menu Options deutsch english GB english USA espanol francais italiano nederlands norsk portugues griechisch russisch If after 30 seconds in Supervisor level Language you have not pressed any buttons or selected Save t...

Page 90: ... After selection the following appears in the display Supervisor level Main menu Time Date 12 9 2015 11 43 Dispensing OK Supervisor level Main menu Time 12 9 2015 11 43 Date OK Press the Save button The setting is adopted once the Save button has been pressed and the display has returned to the main menu If after 30 seconds in Supervisor level Time Date you have not pressed any buttons or selected...

Page 91: ...g programme is selected only the dispensing data parameters will appear Dispensing 1 Mops standard Area 1 Pre wash Block 1 OK Pre wash Select the required range and block Dispensing 1 Mops standard Dispensing method No Dispensing phase 1 OK The options will appear No Qty in ml Concentration ml l Concentration ml kg In Dispensing method No setting dispensing phases 1 and 2 are locked Dispensing 1 M...

Page 92: ...Dispensing amount 0 to 9999 depending on dispensing method ml ml l ml kg Dispensing delay No 0 to 999 s Select Save with the multifunction selector and save the modi fied dispensing settings or press to return to the programme list without saving your changes Return to programme list with or without saving your changes to the dispensing settings Tip If the correction factor is changed it must be c...

Page 93: ...options Memory function Buzzer Unit temperature Unit seconds Unit minutes Unit hours Unit length Unit mass Unit volume Unit pressure Unit drum rotation Max temperature Display standby Contrast setting Clock display Date display Dispenser calibration Dispensing throughput D1 to D13 Dispensing correction factor D1 to D 13 Dispenser level reminder D 1 to D 13 Password required Medium water pressure H...

Page 94: ...erature and Spin speed programme parameters for those programmes which can be changed before the programme start are saved after the start of the programme In addition the button func tions are not reset at the end of the programme These appear again with each new programme selection Options No Yes Unit options According to the set language when auto is set the appropriate unit for temperature sec...

Page 95: ...nit Options auto h timer tim uur time hr Length unit Options auto mm inches Mass unit Options auto kg l Volume unit Options auto l USA gal CDN gal Pressure unit Options auto bar psi Speed drum rotation Options auto U min T min rpm ...

Page 96: ...ll temperature settings in the programmes to the selected value This means that when 60 C is selected for example the water will not be heated to more than 60 C in any programme even if a higher temperature is programmed for the selected pro gramme Options Cold 15 to 95 C Display standby If the Display Standby yes setting is selected the display is switched on by pressing any button If no further ...

Page 97: ...ge set Select the date format from the chart below Country Format Deutschland England Niederlande Frankreich Italien Finnland Portugal Span ien Dänemark Norwegen Griechenland Day Month Year Sweden Year Month Day USA Month Day Year Tip The date format can be changed in accordance with the country Options auto Day Month Year Year Month Day Month Day Year Dispenser calibration Dispensing calibration ...

Page 98: ...ill fill up Stop the process by pressing button 0 1 Run the hose of the dispenser pump that is being checked upwards into a measuring vessel Irritant agents Skin and eye irritation Avoid contact with skin and eyes wear protective clothing Return to the main menu by pressing Back Settings Dispenser calibration Dispenser pump 1 Dispenser pump 2 OK Select a dispenser pump Dispenser calibration Dispen...

Page 99: ...eattach the hose Dispensing throughput D1 to D13 The throughput of the connected dispensing pumps can be set from 0 ml min to 9999 ml min in 1 ml min steps Access the following content Supervisor level Settings Dispensing throughput Dispensing correction factor OK Select Dispensing throughput The following will appear on the display Settings Dispensing throughput Dispenser pump 1 Dispenser pump 2 ...

Page 100: ...he correction factor using the following formula Correction factor D1 New quantity Dos p D1 Current quantity Dos p D1 Access the following content Supervisor level Settings Dispensing correction factor Dispenser level reminder OK Select Dispensing correction factor Supervisor level Settings Dispenser pump 1 1 00 OK Dispenser pump 2 1 00 You have the following options 0 01 to 1 99 2 Once you exit t...

Page 101: ...ine must be programmed if a container level reminder is re quired Supervisor level Settings Dispenser level reminder Password required OK Yes Select Dispenser level reminder Settings Dispenser level reminder Dispenser pump 1 OK Dispenser pump 2 Yes Yes Options Yes No ...

Page 102: ...t be set in order to calculate consump tion data This is used among other things for calculating water quantities in individual blocks or for a whole programme Options 0 1 to 50 bar 1 to 800 psi Heater rating The heater voltage is required to calculate heater output Options 0 0 to 999 9 kW Customer data Customer details can be entered here Options Sector Location Name Postcode First name Telephone...

Page 103: ...me First name Street House number Town Postcode Telephone System address a 10 digit system address for the machine can be entered here Installation date Currency Options auto in line with selected language EUR Euro GBP pounds sterling CHF Swiss francs USD American dollars RUB Russian roubles CAD Canadian dollars CZK Czech krone DKK Danish krone PLN Polish zloty SEK Swedish krone TRL Turkish lira S...

Page 104: ...ithout add on components 897 mm Overall machine width 799 mm Overall machine height 1352 mm Overall machine depth 1010 mm Minimum width of transport opening 805 mm Minimum distance between wall and machine front 1350 mm Weight and floor load Net weight see installation plan Max floor load in operation see installation plan Emissions data Sound pressure level emission in workplace in accordance wit...

Page 105: ...ithout add on components 857 mm Overall machine width 924 mm Overall machine height 1452 mm Overall machine depth 950 mm Minimum width of transport opening 930 mm Minimum distance between wall and machine front 1250 mm Weight and floor load Net weight see installation plan Max floor load in operation see installation plan Emissions data Sound pressure level emission in workplace in accordance with...

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Page 108: ...racres Marcham Road Abingdon Oxon OX14 1TW Professional Sales Tel 0845 365 6608 E mail professional miele co uk Internet www miele professional co uk Alteration rights reserved Publication date 0317 M Nr 10 681 900 03 ...

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