Problem solving guide
64
Poor cleaning results
Problem
Possible cause and solution
The dishes are not
clean.
The dishes were not loaded correctly.
See notes in “Loading the dishwasher”.
The program was not suitable for the requirements.
Select a more suitable program (see “Program
overview”).
Not enough detergent was dispensed.
Increase the dosage.
The detergent used is not suitable for the type of
soiling present.
Switch to another detergent.
Items are blocking the path of the spray arms.
Rearrange the items so that the spray arms can
rotate freely.
The filter combination in the base of the wash cabinet
is not clean or is not correctly fitted.
This may have caused the spray arm jets to get
blocked.
Clean and/or fit the filter combination correctly.
Clean the spray arm jets if necessary (see
“Cleaning and care, Cleaning the spray arms”).
The non-return valve is open and blocked. Dirty water
has flowed back into the wash cabinet.
Clean the drain pump or the non-return valve (see
“Maintenance”).
Smearing appears on
glassware and cutlery,
there is a bluish sheen
on the surface of
glassware; film can be
wiped off.
The rinse aid dosage is set too high.
Reduce the dosage (see “Settings menu, Rinse
aid”).
