General problems or an unsatisfactory wash result
What to do if . . .
Possible cause
Remedy
The machine shakes
during the spin cycle.
The four feet are not
resting evenly on the
floor.
Level the machine. See advice
on installation.
The laundry has not
been spun satisfacto-
rily.
The spin speed se-
lected was too low.
Select a higher spin speed
next time.
The drum door cannot
be opened by press-
ing the Door button.
The machine is not
connected to the elec-
tricity supply.
Put the plug in the socket and
switch on.
Power cut.
Open the drum door as de-
scribed in the section "Open-
ing the door in the event of a
power failure".
The door was not cor-
rectly engaged.
Press hard against the lock
side of the drum door and then
press the
Door
button.
There is still water in
the drum and the ma-
chine is unable to
drain.
Clean the fluff (drain) filter and
the drain pump.
For safety reasons the drum door cannot be opened
when the suds temperature is higher than 55°C.
Problem solving guide
47
