Problem solving guide
60
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
Cause and remedy
The hob cannot be
switched on.
There is no power to the hob.
Check whether the fuse has tripped. Contact an
electrician or Miele Service (for the minimum fuse
rating, see data plate).
There may be a technical fault.
Disconnect the hob from the electricity supply for
approx. 1 minute. To do this:
– trip the relevant fuse or screw the fuse out com-
pletely, or
– switch off the residual current protection device
If the appliance will still not turn on after resetting
the trip switch in the fuse box or the residual cur-
rent current device, contact a qualified electrician
or Miele Service.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The mater-
ial from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
- - - flashes in a display.
There is no cookware on the cooking area, or the
cookware is unsuitable.
Use suitable cookware (see “Induction – Cook-
ware”).
The cookware is not positioned correctly.
Re-position the cookware.
Metal objects such as cutlery are on the cooking
area.
Remove any obstruction.
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