Miele G 4970 Operating Instructions Manual Download Page 54

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Frequently Asked Questions

Water drainage fault

Problem

Possible cause and solution

The dishwasher stops
during a program.
The warning buzzer is
sounding.
The

Intake/Drain

indica‐

tor light flashes.
Fault code

ɖɇɇ

appears

in the time display.

Before fixing the fault:

Turn the dishwasher off with the

button.

There is a problem with the water intake.
There might be water in the wash cabinet.

Clean the filter system (see "Cleaning and care -
Filter system").

Clean the drain pump (see "Frequently asked
questions").

Clean the non-return valve (see "Frequently asked
questions").

Remove any kink or loop in the drain hose.

Summary of Contents for G 4970

Page 1: ...Operating Instructions Dishwasher To prevent accidents and machine damage read these instructions be fore installation or use en US M Nr 10 014 080 HG05 G 4970 G 4975 ...

Page 2: ...u require 17 Rinse aid 17 Adding rinse aid 17 Rinse aid indicator 18 Setting the rinse aid dosage 19 Loading the dishwasher 20 Tips 20 Loading examples 22 Upper basket 26 Adjusting the upper basket 27 Lower basket 28 Cutlery 29 Cutlery tray depending on model 29 Cutlery basket depending on model 30 Operation 31 Detergent 31 Adding detergent 32 Turning on 33 Selecting a program 33 Starting a progra...

Page 3: ...ing the door front 47 Filter system 48 Cleaning the spray arms 50 Frequently Asked Questions 51 Technical problems 51 Water intake fault 53 Water drainage fault 54 General problems 55 Noises 56 Poor cleaning results 57 Frequently asked questions 60 Cleaning the drain pump and non return valve 60 Customer service 61 Repairs 61 Warranty 61 Optional accessories 62 64 Installation Instructions 65 Elec...

Page 4: ...dishwasher please read the installation plan and the operating instructions carefully before it is installed and used for the first time They con tain important information on its installation safety use and main tenance Keep the installation plan and the operating instructions in a safe place and pass them on to any future owner Miele cannot be held liable for damage caused by non compli ance wit...

Page 5: ...itable for outdoor use ʊ It must only be used as specified in these operating instructions for cleaning domestic dishware and cutlery Any other usage is not supported by the manufacturer and could be dangerous ʊ This appliance is not intended for use by persons including chil dren with reduced physical sensory or mental capabilities or lack of experience and knowledge ...

Page 6: ...g on model is active keep young children away from the area in which the door opens Danger of injury in the unlikely event of a fault with the open ing mechanism ʊ Danger of suffocation Ensure that any plastic wrappings bags etc are disposed of safely and kept out of the reach of children ʊ Keep children away from detergents Dishwasher detergents can cause burning in the mouth nose and throat if s...

Page 7: ...held liable for the consequences of an inadequate grounding system e g electric shock ʊ Reliable and safe operation of this dishwasher can only be assur ed if it has been connected to the electrical supply ʊ The dishwasher must only be plugged into the electricity supply via a suitable switched socket using a 3 pin plug with a grounding contact it must not be hard wired The electrical socket must ...

Page 8: ... sides They are correctly adjusted when the door remains stationary when left half open approx 45 opening angle It is also important that the door cannot fall open The door locking pins automatically retract when the door opens at the end of the drying phase ʊ Do not connect the appliance to the electrical supply by a multi socket adapter or an extension lead These do not guarantee the re quired s...

Page 9: ...parts only Only with these parts can the manufacturer guarantee the safe ty of the appliance ʊ During installation maintenance and repair work the appliance must be disconnected from the electrical supply turn it off and with draw the plug from the socket ʊ If the connection cable is damaged it must be replaced with a special cable of the same type available from Miele by a Miele au thorized servi...

Page 10: ...under a continuous counter which is se cured to adjacent cabinetry ʊ If you want to convert your freestanding dishwasher to a built un der U model you will need to order the appropriate conversion kit If you remove the existing toe kick you must replace it with a U model plinth This is necessary to avoid the risk of injury caused by protruding metal parts ʊ The door springs must be adjusted equall...

Page 11: ...ough to handle before unloading ʊ Only use detergent and rinse aid formulated for domestic dish washers Do not use dishwashing liquid ʊ Do not use commercial or industrial detergents as these may cause damage and there is a risk of a severe explosive chemical re action such as an explosive oxyhydrogen gas reaction ʊ Do not fill the rinse aid reservoir with powder or liquid detergent This will caus...

Page 12: ...rt option depending on mod el make sure that the dispenser is dry before adding detergent Wipe dry if necessary Detergent will clog if poured into a damp dis penser and may not be thoroughly dispersed ʊ Please observe the information given in Technical data regard ing the capacity of the dishwasher Accessories ʊ Use only genuine original Miele parts If spare parts or accesso ries from other manufa...

Page 13: ...overview Upper spray arm not visible Cutlery tray depending on model Upper basket Middle spray arm Air intake for drying depending on model Lower spray arm Filter system Data plate Rinse aid reservoir Dual compartment detergent dis penser ...

Page 14: ...ith indicator light Time display Check Refill indicators These operating instructions apply to several different dishwasher models with different heights The specific dishwasher models are referred to as follows Standard 31 11 16 80 5 cm high dishwashers integrated and 33 1 4 84 5 cm high dishwashers freestanding XXL 33 1 4 84 5 cm high dishwashers integrated ...

Page 15: ...e of the baskets without overloading the dishwasher Choose a program that best suits the degree of soiling and the type of dishes being washed Select the Economy program de pending on model for energy saving dishwashing This program is the most efficient in terms of its com bined energy and water consumption at cleaning normally soiled dishware Follow the detergent manufacturer s recommendations o...

Page 16: ...nterrupt ed ɘ Water in the dishwasher may be hot Danger of scalding Only open the door during operation if absolutely necessary and exercise extreme caution when doing so Closing the door ĺ Push the baskets in ĺ Then lift the door upwards and push until it clicks into position ɘ Danger of crushing injuries Do not put your hand inside the door as it is closing ...

Page 17: ... used previ ously Rinse aid Rinse aid is needed to prevent spotting on dishes and glassware The rinse aid is filled in the reservoir and the set amount will be automatically dosed ɘ Filling the rinse aid reservoir with detergent will damage the reservoir Only pour rinse aid formulated for residential dishwashers into the res ervoir When using Tab detergents rinse aid is not needed Adding rinse aid...

Page 18: ...nter the rinse aid reservoir during a pro gram ĺ Wipe up any spilled rinse aid This prevents over foaming occurring dur ing the next program Rinse aid indicator When the Rinse aid indicator lights up the rinse aid reservoir contains suffi cient rinse aid for 2 3 programs only ĺ Add rinse aid If you consistently use a Tab deter gent you can deactivate the refill indi cators if you wish see Options ...

Page 19: ...n if it is turned on ĺ Press the program selection button Ҳ and simultaneously switch the dishwasher on using the ɶ button Keep the program selection button Ҳ pressed in for at least four seconds until the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again ĺ Press the Ц button 3 times The Ц indicator light will flash 3 times at short ...

Page 20: ... should be placed in the center of the basket to ensure better water coverage Concave items such as mugs or bowls should be placed at an angle so that the water can run off The spray arms must not be blocked by items which are too tall or hang through the baskets If in doubt test for free movement by manually rotat ing the spray arms Make sure that small items cannot fall through the holders in th...

Page 21: ...h a soft cloth Silver which has been in contact with foods containing sulphur can discolor These include egg yolk onions mayon naise mustard fish and marinades ɘ Aluminum components e g range hood grease filters must not be cleaned with a commercial or in dustrial cleaning agent These may damage the material Tip When purchasing new dishware and cutlery make sure they are dish washer safe Glass car...

Page 22: ...Loading the dishwasher 22 Loading examples Loading for 10 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray depending on model ...

Page 23: ...Loading the dishwasher 23 Loading for 16 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray depending on model ...

Page 24: ...Loading the dishwasher 24 Loading for 10 standard place settings with cutlery basket Upper basket Lower basket Cutlery basket ...

Page 25: ...Loading the dishwasher 25 Loading for 13 standard place settings with cutlery basket Upper basket Lower basket Cutlery basket ...

Page 26: ...t bowls etc Shallow pans or casserole dishes can also be placed in the upper basket ĺ Long items such as soup ladles mix ing spoons and long knives should be placed lying down across the front of the upper basket Adjustable cup rack depending on model ĺ Raise the rack to make room for tall items Glasses can be arranged along the po sitioning rail of the cup rack to give them some support during th...

Page 27: ...own into position Depending on the setting of the upper basket the following plate dimensions can be accommodated Dishwashers with cutlery basket see data plate for model number Upper basket adjust ment Plate Ĭ in inches cm Upper basket Lower basket Stand ard XXL Upper 7 7 8 20 9 7 16 24 12 3 16 31 13 3 4 35 Middle 8 11 16 22 10 1 4 26 11 7 16 29 Lower 9 7 16 24 11 28 10 5 8 27 Dishwashers with cu...

Page 28: ...s and dishes in the center of the lower basket When tilted plates up to 13 3 4 35 cm in diameter can be accommodated MultiComfort area The rear section of the lower basket is used for washing cups glasses plates pots and pans Hinged spikes The spikes at the front are used for washing plates soup bowls platters dessert bowls and saucers The spikes can be lowered to make more room for large items e ...

Page 29: ...d in zones one for knives one for forks one for spoons etc Spoon heads should be placed in con tact with at least one of the serrated re tainers on the base of the cutlery tray to ensure that water runs off them freely The upper spray arm must not be blocked by items which are too big ĺ If spoon handles do not fit between the holders lay them the other way round ...

Page 30: ...ced handle down in the basket will come out cleaner and dri er ĺ Place small items of cutlery in the in dividual slots on three sides of the cutlery basket Cutlery insert for the cutlery basket Use the insert supplied for heavily soiled items of cutlery The insert sepa rates the items so that they can be more easily accessed by water ĺ Fit it onto the cutlery basket if re quired ĺ Insert cutlery w...

Page 31: ... detergent to compartment II depending on the level of soiling With very heavy soil ing you can also add a small amount of detergent to compartment l ĺ Tabs may not dissolve completely when the Express program if availa ble is used Use only the recommended amount of detergent Continued use of too much detergent may cause machine damage ɘ Dishwasher detergents can cause burning in the nose mouth an...

Page 32: ...detergent packag ing is properly closed after use to avoid it getting damp and becoming lumpy Dispensing aid Compartment I holds a maximum of 2 teaspoons 10 ml Compartment II holds a maximum of 3 5 tablespoons 50 ml of detergent The marks in compartment II indicate the levels of approximately 1 and 2 tablespoons 20 and 30 ml respective ly The marks indicate the approximate fill level in ml when th...

Page 33: ...ram according to the type of load and the degree of soiling The different programs and their uses are described in the Program Over view chapter ĺ Use the program selection button Ҳ to select the program required The indicator light for the program se lected will light up The program duration will appear in hours and minutes in the display You can now select program options see Options If any prog...

Page 34: ...ppears in hours and minutes in the display before the program begins Dur ing the program the time left until the end of the program is displayed The program duration displayed may vary with the same program It is influ enced by among other things the wa ter temperature at each intake the re activation process the type of deter gent the amount of dishware and the amount of soiling When a program is...

Page 35: ...end of the program with the door closed Ɇ ɆɆ will appear in the time display If the program indicator light is still flashing the program is not yet fin ished Close the door again so that the pro gram can continue until it has finish ed The drying fan may continue to run for a few minutes at the end of the pro gram ĺ You can now empty the dishwasher ɘ To prevent the risk of steam damage to the cou...

Page 36: ... of time e g while on vacation the water supply should be closed Unloading the dishwasher Dishes tend to break and chip more easily when they are hot Allow the dishes to cool until they are comforta ble enough to handle before unloading them The dishes will cool much faster if you open the door when the program has ended First unload the lower basket then the upper basket and finally the cutlery t...

Page 37: ...ary and exercise extreme caution when doing so Before closing the door again leave it ajar for approx 20 seconds This will enable the tem perature in the wash cabinet to set tle After that press the program se lection button and close the door within four seconds Changing a program If the detergent dispenser flap has already opened do not change the program If a program has already started and you...

Page 38: ...m cleaning results consumption rates are in creased with this option ĺ Open the door ĺ Turn the dishwasher on with the ɶ button ĺ Select a program ĺ Press the Ц button The Ц indicator light will light up ĺ The program can now be started The option selected will remain active for that particular program until the set ting is changed ...

Page 39: ... this does not happen start the proce dure from the beginning again ĺ Press the Ц button 9 times The Ц indicator light will flash 9 times at short intervals The flashing sequence in the time dis play will indicate whether the refill indi cator is switched on or off ɠ ɇ Refill indicator is turned on ɠ Ɇ Refill indicator is turned off ĺ Press the program selection button Ҳ to change the setting The ...

Page 40: ...ot fully dis pensed Do not use liquid detergent when se lecting Delay Start as it can run into the dishwasher before it is required ĺ Open the door ĺ Turn the dishwasher on with the ɶ button ĺ Select the desired program ĺ Press the Ɂ button The last delay start time used will ap pear in the time display The Ɂ indica tor light will light up ĺ Set the required delay start time us ing the Ɂ button If...

Page 41: ... display up to 59 minutes e g 30 minutes Ɇ ɉɆ 1 hour up to 9 hours 30 minutes e g 5 hours ɋ ɆɆ over 10 hours e g 15 hours ɇɋ If you open the door during the delay start time you must then press the program selection button and close the door within four seconds in order to continue the delay start time Starting a program before the delay start time has elapsed A program can be started before the d...

Page 42: ...d on ĺ Press the program selection button Ҳ and simultaneously switch the dishwasher on using the ɶ button Keep the program selection button Ҳ pressed in for at least four seconds until the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again ĺ Press the Ц button 4 times The Ц indicator light will flash 4 times at short intervals The fl...

Page 43: ...ĺ Turn the dishwasher off with the ɶ button if it is turned on ĺ Press the program selection button Ҳ and simultaneously switch the dishwasher on using the ɶ button Keep the program selection button Ҳ pressed in for at least four seconds until the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again ĺ Press the Ц button 8 times The Ц in...

Page 44: ... the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again ĺ Press the Ц button 19 times The Ц indicator light will flash once at a long interval and then 9 times at short intervals The flashing sequence in the display in dicates whether a setting has been changed from its factory default ɠ ɇ All settings are set to factory de fault sett...

Page 45: ... normally soiled pots pans and utensils with dried on residue use 20 more detergent than rec ommended 2X X X X X Express Quick program for lightly soiled dishware e g party dishware or to remove salt traces from the wash cabi net after refilling salt not suitable for detergent tabs X X X X SaniWash To sanitize dishware e g baby bottles cutting boards and preparation dishware X 2X X X Pre wash To r...

Page 46: ...k of bacteria and unpleasant odors building up in the wash cabinet To prevent this happening the dishwasher will automat ically increase the temperature in the fi nal rinse of the selected program after several programs using low tempera tures have been run ĺ Clean the filters in the wash cabinet regularly Cleaning the door and the door seal Bacteria could build up on the door seal and the sides o...

Page 47: ... sit or puddle this can cause damage to the surface Remove the cleaner promptly To better maintain your appliance avoid the following Cleaning products containing soda ammonia acid or chloride Descaling agents Abrasive cleaning products such as scouring powder scouring liquid or pumice stones Cleaners containing solvents Stainless steel cleaners Dishwasher cleaner Oven cleaners Glass cleaner Hard ...

Page 48: ...log The level of soiling and time it takes before the filters need cleaning will vary depending on use ĺ Check the condition of the filters reg ularly and clean them if necessary Filter system ĺ Turn the dishwasher off ĺ Turn the handle counter clockwise to release the filter system Ȧ ĺ Lift the filter system out of the dish washer ȧ Remove any coarse parti cles and rinse the filter well under run...

Page 49: ...hen close the flap so that the catch engages ĺ Replace the filter system so that it lies flat in the base of the wash cabi net ĺ Then turn the handle clockwise until both arrows point towards each oth er This will lock the filter system in place ɘ Take care when you are fitting the filter system that it is secured in position correctly Otherwise coarse soil could get into the circulation system an...

Page 50: ...asher is fitted with one ĺ Push the top spray arm upwards to engage the inner ratchet Then un screw the spray arm ĺ Push the middle spray arm upwards Ȧ to engage the ratchet Then un screw the spray arm ȧ ĺ Remove the lower basket ĺ Pull the lower spray arm firmly up wards to remove it ĺ Use a pointed object to push the food particles that are stuck in the spray arm jets into the spray arm ĺ Rinse ...

Page 51: ...uitably qualified and competent person in strict accordance with current local and na tional safety regulations The manufacturer cannot be held liable for unauthor ized work Technical problems Problem Possible cause and solution The dishwasher does not start The door is not properly closed ĺ Push the door firmly shut The dishwasher is not plugged in ĺ Insert the plug The circuit breaker has trippe...

Page 52: ... program ĺ Close the door If the indicator lights flash again there is a technical fault ĺ Contact Miele Service Fault ɖɍɆ The drain pump is still running even with the door open The WaterProof System has reacted ĺ Turn off the water supply ĺ Contact Miele Service Fault ɖɍɎ A fault has occurred in the circulation pump ĺ Turn the dishwasher off for at least 30 seconds with the ɶ button ĺ Turn the d...

Page 53: ... supply all the way The dishwasher stops during a program The warning buzzer is sounding The Intake Drain indica tor light flashes Fault code ɖɇɈ or ɖɇɉ ap pears in the time dis play Before fixing the fault ĺ Turn the dishwasher off with the ɶ button There is a problem with the water intake ĺ Turn on the water supply fully and start the pro gram again ĺ Clean the water intake filter see Frequently...

Page 54: ...code ɖɇɇ appears in the time display Before fixing the fault ĺ Turn the dishwasher off with the ɶ button There is a problem with the water intake There might be water in the wash cabinet ĺ Clean the filter system see Cleaning and care Filter system ĺ Clean the drain pump see Frequently asked questions ĺ Clean the non return valve see Frequently asked questions ĺ Remove any kink or loop in the drai...

Page 55: ...t the end of a program The dispenser was still damp when detergent was added ĺ Make sure the dispenser is dry before adding de tergent The dispenser cover cannot be closed Detergent residue is blocking the latch ĺ Remove the detergent residue The inside of the door and or the interior walls are wet after a program has finished This is caused by the drying system and does not in dicate a fault The ...

Page 56: ...shware is moving around in the wash cabinet ĺ Interrupt the program and rearrange loose pieces A foreign object e g a cherry pit has become lodged in the drain pump ĺ Remove the foreign object from the drain pump see Maintenance Cleaning the drain pump and non return valve There is a knocking noise from the water pipe This may be caused by the installation or the diame ter of the water pipe ĺ This...

Page 57: ...ly The filter system in the base of the wash cabinet is not clean or is not correctly fitted This may cause the spray arm jets to get blocked ĺ Clean and or fit the filter system correctly ĺ Clean the spray arm jets if necessary see Clean ing and care Cleaning the spray arms The non return valve is open and blocked Dirty water has flowed back into the wash cabinet ĺ Clean the drain pump and the no...

Page 58: ...osit cannot be wiped off The glassware is not dishwasher safe The surfaces are affected ĺ There is no remedy Purchase glassware which is dishwasher safe Tea or lipstick stains have not been com pletely removed The wash temperature of the selected program was too low ĺ Select a program with a higher wash temperature The bleaching effect of the detergent is too low ĺ Switch to another detergent Plas...

Page 59: ...ently Asked Questions 59 Problem Possible cause and solution There are rust stains on the cutlery The affected items are not corrosion resistant ĺ There is no remedy Purchase cutlery which is dishwasher safe ...

Page 60: ...rn valve inwards Ȧ ĺ Lift the non return valve up and out ȧ and rinse well under running water ĺ Remove all foreign objects from the non return valve The drain pump is beneath the non re turn valve see arrow ĺ Remove all foreign objects from the drain pump glass or bone splinters Before returning the non return valve check that the drain pump is not blocked Spin the propeller sever al times in bot...

Page 61: ...rship MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts On ly genuine Miele parts installed by fac tory trained professionals can guaran tee the safety reliability and longevity of your Miele appliance Please note that unless expressly ap proved in writing by Miele s Service de partment Extended ...

Page 62: ...r gent rinse aid and dishwasher salt as cleaning results can vary depending on the brand used With Miele CareCollection products you can be sure of optimum results as these products have been specially de signed for Miele dishwashers Detergent tabs Sparkling results even with stubborn food deposits Combination product with other components such as rinse aid salt and glass protection additives Phos...

Page 63: ...ns the elasticity and leak tightness of the seals Dishwasher freshener Neutralizes unpleasant odors Fresh pleasant lime and green tea scent Easy to attach to the dishwasher basket Very economical lasts for 60 wash cycles Accessories Some accessories may be supplied as standard depending on model Cappuccinatore insert The Cappuccinatore insert can be used for cleaning the individual parts of the Mi...

Page 64: ...64 ...

Page 65: ...am supplied with these instructions To comply with IEC sound testing protocols please contact Miele for additional instructions Information is subject to change Please refer to our website to obtain the most current product specification technical warranty information ...

Page 66: ...stance for the electrical cur rent This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropri ate outlet that is installed and grounded in accordance with all local codes and ordinances Improper connection of the equip ment grounding conductor can result in electric shock Do not modify the plug provided with the app...

Page 67: ... electrical supply This da ta must correspond to prevent ma chine damage Consult an electrician if in doubt GROUNDING INSTRUCTIONS THIS APPLIANCE MUST BE GROUNDED This appliance must be connected to a grounded metal permanent wiring sys tem or an equipment grounding con ductor must be run with the circuit con ductors and connected to the equip ment grounding terminal or lead on the appliance Prior...

Page 68: ...ailable as an optional accessory if required A faucet with a 3 8 male thread must be provided on site This appliance is constructed to comply with ANSI ASSE 1001 IEC EN DIN 61770 VDE 0700 Part 600 and may be connected to a suit able supply without an extra non re turn valve if national regulations per mit The water pressure flow pressure at the take off point must be between 4 35 145 psi If the wa...

Page 69: ...tly fitted to the drainage outlet on site use the hose clip supplied see installation di agram The hose can be directed to the left or the right of the appliance The on site connector for the drain hose can be adapted to different widths of hose If the connector pro trudes too far into the drain hose it will need to be shortened Otherwise the drain hose may become blocked The drain hose must not b...

Page 70: ...tests Load the dishwasher with 16 standard place settings and use the Normal pro gram Setup for sound emission tests The dishwasher must be set up according to the following specifications ĺ Install the dishwasher into an analyzing unit ĺ Secure the front panel ...

Page 71: ...on testing 71 ĺ Push the provided fleece strips depending on model under the toe kick until it is flush with the appliance feet Ȧ ĺ Push the toe kick into place in such a way that it is flush with the door front ȧ ...

Page 72: ...Sound emission testing 72 ĺ Remove the protective film from the provided insulating strip depending on model Ȩ ĺ Push the insulating strip into the front top edge of the toe kick ȩ ...

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Page 75: ...e Canada Importer Miele Limited Headquarters and Miele Centre 800 843 7231 609 419 9898 609 419 4298 Technical Service Support Nationwide Phone Fax TechnicalService mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 www miele ca 800 999 1360 888 586 8056 Customer Care Centre Phone customercare miele ca 800 565 6435 905 532 2272 Germany Manufacturer Miele Cie KG Carl Miele Straße 29 33332 Güters...

Page 76: ...M Nr 10 014 080 03 en US G 4970 G 4975 ħ ...

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