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Problem solving guide
77
General problems
Problem
Possible cause and remedy
Detergent residue is left
in the dispenser at the
end of a programme.
The dispenser was still damp when detergent was
added.
Make sure the dispenser is dry before adding de‐
tergent.
The detergent dispens‐
er lid cannot be closed
properly.
Clogged detergent residue is blocking the catch.
Clean the detergent from the catch.
At the end of a pro‐
gramme there is a film
of moisture on the in‐
side of the door and the
interior walls.
This is caused by the drying system and does not in‐
dicate a fault. The moisture will dissipate after a
while.
Water remains in the
wash cabinet at the end
of a programme.
Before rectifying the problem you must:
Switch the dishwasher off with the
button.
The filter combination in the wash cabinet is clogged.
Clean the filter combination (see "Cleaning and
care - Cleaning the filters").
The drain pump or non-return valve may be blocked.
Clean the drain pump or the non-return valve (see
"Maintenance").
The drain hose is kinked.
Remove any kink from the drain hose.
Summary of Contents for G 4960
Page 36: ...Loading the dishwasher 36 Cutlery tray Heavily soiled items ...
Page 37: ...Loading the dishwasher 37 Dishwashers with cutlery basket Upper basket Lower basket ...
Page 38: ...Loading the dishwasher 38 Cutlery basket Heavily soiled items ...
Page 40: ...Comparison tests 40 Capacity 14 ...
Page 41: ...Comparison tests 41 ...
Page 43: ...Comparison tests 43 Capacity 15 ...
Page 44: ...Comparison tests 44 ...
Page 46: ...Comparison tests 46 Capacity 14 Upper basket Lower basket ...
Page 47: ...Comparison tests 47 Cutlery basket 1 fork 2 soup spoons ...