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The SETTINGS menu can be used to customize the coffee system to your
preferences.

Options currently selected are marked with a check

B

.

If a button has not been pressed for some time, the coffee system will revert to the
main menu.

How to...

Action

Access the SETTINGS menu

In the main menu or standby mode, press and hold
the OK button for two seconds.

Access an option

Turn the rotary selector in either direction until the
desired option appears in the display.
Confirm with OK.

Modify a setting

Turn the rotary selector in either direction until the
desired setting appears in the display.
Confirm with OK.

Exit the SETTINGS menu.
Go back to the previous option.
Go back to the previous menu.

Turn the rotary selection until BACK appears in the
display.
Confirm with OK.

Access the main menu or drinks selection
menu

Press and hold the OK button for two seconds.

The factory default setting for each option appears bold in the following chart.

SETTINGS Menu

33

Summary of Contents for CM 5000

Page 1: ...Operating Instructions Freestanding coffee machine CM 5000 To prevent accidents and machine damage read these instructions before installation or use M Nr 07 995 281 en US CA ...

Page 2: ...king coffee or espresso using ground coffee 20 Adding ground coffee 20 Preparing coffee espresso using ground coffee 21 Frothing and heating milk 22 Preparing milk froth 23 Preparing hot milk 24 After preparing milk 24 Milk temperature 25 Milk froth consistency 25 Preparing a cappuccino 25 Preparing a Latte Macchiato 25 Preparing hot water 26 Adjusting the grinder setting 27 Adjusting the strength...

Page 3: ...48 Water tank 48 Drip tray cover 49 Drip tray and waste container 49 Coffee bean container 51 Brew unit 51 Exterior 54 Descaling 55 Energy saving mode 57 Transport 58 Evaporating the coffee system 58 Frequently Asked Questions 59 After sales service 68 Installation instructions 69 Caring for the environment 70 Electrical connection 71 Installation 72 Dimensions 73 Contents 3 ...

Page 4: ...carefully read the instructions Keep these instructions in a safe place and pass the on to any future user Proper use This coffee system is not designed for commercial use It is intended for household use and only up to 20 cups per day for the preparation of coffee cappuccino espresso etc Do not use appliance other than for its intended use Any other use could be dangerous This coffee system is no...

Page 5: ... or touch hot surfaces Push the excess cord into the hole at the back of the coffee system The ambient temperature should be between 50 F 10 C and 90 F 32 C Be sure the vents at the top of the machine are not completely covered e g with a dish towel If the appliance is installed behind a door front use the appliance only when the door front is open Do not close the door front when the appliance is...

Page 6: ...Only fill the water tank with cold fresh tap water Warm or hot water or any other liquids may damage the machine The water should be changed daily to prevent bacteria or mold growth Do not use deionized or mineral water They may lead to heavy calcium build up in the machine that can damage the unit Only roasted whole coffee beans should be put in the bean container Sugar can damage the appliance C...

Page 7: ...d descaling tablets In areas with very hard water the machine may need to be descaled more often Clean degrease the brew unit regularly with the supplied cleaning tablets Depending on the oil content of the coffee the brew unit can clog SAVE THESE INSTRUCTIONS AND REVIEW THEM PERIODICALLY IMPORTANT SAFETY INSTRUCTIONS 7 Quick Guide A Quick Guide is supplied to give basic information on how to oper...

Page 8: ...eam and hot water dispenser e Cappuccinatore see inset diagram f Coffee dispensers g Drip tray cover h Drip tray and waste container i Main switch j Water tank k Cappuccinatore control to select hot milk hot water or milk froth l Air intake nozzle m Milk tubing n Milk flask with tubing Cappuccinatore symbols Hot water z Milk froth J Hot milk Guide to the machine 8 ...

Page 9: ...n Press Confirms a selection or action Cancels beverage preparation Brings up the SETTINGS menu Press and hold for 2 seconds The OK button will light up if the option is available The OK button will blink before steam is generated f Steam button Press To dispense milk froth or hot milk g Valve Turn Steam Hot water valve To dispense milk froth or hot milk h Display Displays messages From here you c...

Page 10: ...w unit Descaling tablets for descaling the water pipework Test strips to determine the water hardness level Milk flask for storing and preparing milk Optional accessory Microfiber cloth for removing finger prints and light soiling These accessories and others are available from your Miele dealer or online at www Mieleusa com Accessories 10 ...

Page 11: ...tap water See Filling the water tank Turning on When the coffee system is turned on for the first time and after the welcome screen appears you will be prompted to set the following Language Clock display Time of day Turn On I the main switch at the back of the machine Press the On Off button The welcome message MIELE WILLKOMMEN appears briefly in the display Setting the language Turn the rotary s...

Page 12: ...display SYSTEM FILLING UP OPEN THE VALVE Turn the valve to the I symbol Turn the valve to 0 when prompted in this display Water hardness The hardness of the water used in the coffee system must be determined and programmed into the appliance The water hardness will determine how frequently the unit must be descaled to maintain the coffee system properly The machine monitors the volume of water pas...

Page 13: ...ard 15 22 gr gal 14 21 d Setting the water hardness In the main menu press the OK button for two seconds SETTINGS WATER HARDNESS Turn the rotary selector until WATER HARDNESS appears in this display Confirm with OK Turn the rotary selector until the desired water hardness level appears in the display Confirm with OK The setting is now saved First steps to use 13 ...

Page 14: ... the machine possibly damaging it Open the lid on the left hand side of the coffee system a Pull the water tank up and out using the handle b Fill the water tank with fresh cold tap water to the Max mark Be sure the area under the water tank is clean and free of obstructions If the water tank is not seated correctly the drainage valve will not be sealed Clean if necessary Replace the water tank Ma...

Page 15: ...gar caramel or other substances Do not put drinks containing sugar in the coffee bean container Sugar will damage the machine Open the lid on the right of the coffee system a Remove the coffee bean container lid b Fill the container c with roasted coffee beans Replace the bean container lid close the coffee system lid TIP Only add enough beans to last for a few days Contact with the air causes the...

Page 16: ... UP PHASE If the automatic rinsing has been turned on the following will appear in the display after the heat up phase is complete RINSING Hot water will be dispensed from the coffee spouts The main menu will then appear SELECT TYPE OF DRINK Beverages can now be prepared Turning off Press the On Off button If the automatic rinsing function has been turned on the pipework will be rinsed before the ...

Page 17: ...d the thicker the cup the more important it is to pre heat the cup Turn the cappuccinatore dial to Place a cup under the cappuccinatore Turn the valve to the I symbol When enough water has flowed into the cup turn the valve to the 0 symbol Leave the cup for about one minute then pour the water away The cup is now pre heated Pre heating cups 17 ...

Page 18: ...s of coffee when using the machine for the first time Preparing two portions at one time Two portions of coffee or espresso can be prepared at the same time The coffee system will make two portions one right after the other Place one cup under each of the coffee dispensers Press the button for the desired beverage twice for coffee or for espresso Two portions of coffee espresso will be dispensed f...

Page 19: ...container Press the OK button The preparation will be canceled Adjusting the height of the coffee dispensers The coffee dispensers can be raised or lowered to the height of your cup If the dispensers are closer the beverage will not cool down as quickly and the crema will have a better consistency Pull or push the coffee dispenser up or down as needed Preparing coffee or espresso 19 ...

Page 20: ...ground coffee in the chute if too much is added the brew unit will not be able to process the coffee Adding ground coffee Open the lid on the right of the coffee system a Open the lid for the ground coffee chute Add one level scoop of ground coffee Close the lids The following message appears in this display GROUND COFFEE YES B To prepare the coffee espresso using ground coffee confirm with OK To ...

Page 21: ...s the button for the desired beverage for coffee or for espresso The beverage is now prepared Canceling preparation Coffee preparation can be canceled when STOP appears in this display Any coffee which has already been ground will be directed into the waste container Press the OK button The preparation will be canceled Making coffee or espresso using ground coffee 21 ...

Page 22: ...ert the stainless steel suction tube to the inside the lid Be sure that the slanted end is pointed downwards as shown Fill the milk flask up to a maximum of 3 4 2 cm below the rim Place the lid on the flask Connect the stainless steel angled end of the milk tube to the top of the lid until it clicks into place Place the milk flask on the right hand side of the coffee system Connect the other end o...

Page 23: ...ppear in the display OPEN THE VALVE Turn the valve to the I symbol Milk froth will now be dispensed from the cappuccinatore into the cup or container Turn the valve to 0 when enough milk froth is prepared If the level of milk in the milk container is higher than that in the cappuccinatore turn the dial on the cappuccinatore back to the position to stop the milk flow TIP For best results use cold m...

Page 24: ... or container underneath Turn the valve to 0 when enough milk has been prepared If the level of milk in the milk container is higher than the cappuccinatore turn the dial on the cappuccinatore back to the position to stop the milk flow Canceling preparation Milk preparation can be canceled when STOP appears in this display Press the OK button The preparation is canceled After preparing milk To pre...

Page 25: ... the dial to c for hot milk froth with a thinner consistency or d for warm milk with a thicker consistency Preparing a cappuccino Fill the cup half way with milk froth Place the cup under the coffee dispensers and prepare an espresso Preparing a Latte Macchiato Fill a Macchiato glass one third full with hot milk Top the hot milk with one third of milk froth Place the glass under the coffee dispens...

Page 26: ...and care Use caution Danger of burning or scalding on the cappuccinatore The liquid and steam dispensed are very hot Turn the cappuccinatore dial to Place a cup or suitable container under the cappucinatore Turn the valve to I Turn the valve to 0 wen there is enough hot water in the cup or container Preparing hot water 26 ...

Page 27: ... the crema is dark brown To avoid damaging the grinder only adjust the setting when it is in operation only adjust the grinder one setting at a time grind the coffee beans again if you would like to adjust the grinder to the next finer setting Place a suitable container under the coffee dispensers Open the lid on the right hand side of the coffee system Select or Turn the rotary selector for the g...

Page 28: ...k brown the espresso or coffee tastes bitter Decrease the amount of coffee so that less ground coffee is brewed with each cup The coffee ground amount can be altered by selecting a different setting Three settings are available mild normal strong In the main menu press and hold the OK button for two seconds SETTINGS AMOUNT OF COFFEE Turn the rotary selector until AMOUNT OF COFFEE appears in the di...

Page 29: ...off The machine is delivered with the pre brewing function turned off To turn the pre brewing function on or off In the main menu press and hold the OK button for two seconds SETTINGS PRE BREWING Turn the rotary selector until PRE BREWING appears in this display Confirm with OK Turn the rotary selector until YES on or NO off as desired appears in this display Confirm with OK The setting is now sav...

Page 30: ...d cause poor crema to form and impair the taste To set the coffee espresso temperature In the main menu press and hold the OK button for two seconds SETTINGS TEMPERATURE Turn the rotary control until TEMPERATURE appears in the display Confirm with OK Turn the rotary selector until COFFEE or ESPRESSO as desired appears in the display Confirm with OK Turn the rotary selector until the desired temper...

Page 31: ... menu If there is not enough water in the water tank the process will be stopped and the amount programmed will not be saved Programming the amount using the or buttons Press and hold or as desired for approx three seconds Place a cup under the coffee dispensers Press and hold the or until PROG THE AMOUNT appears in the display The selected drink will be prepared and SAVE will appear in the displa...

Page 32: ... Confirm with OK Turn the rotary selector until the desired drink appears in the display Confirm with the OK button Turn the rotary selector until START appears in the display Confirm with OK Preparation will begin and SAVE will appear in the display Press the OK button when the cup has been filled to the desired level The serving size set will now be dispensed every time the selected drink is pre...

Page 33: ...rotary selector in either direction until the desired option appears in the display Confirm with OK Modify a setting Turn the rotary selector in either direction until the desired setting appears in the display Confirm with OK Exit the SETTINGS menu Go back to the previous option Go back to the previous menu Turn the rotary selection until BACK appears in the display Confirm with OK Access the mai...

Page 34: ...switch off at Activate switch on at 12 00 switch off at 12 00 Prog the amount Espresso Coffee Amount of coffee Espresso mild normal strong Coffee mild normal strong Pre brewing Yes No Temperature Espresso low normal high Coffee low normal high Operating mode Eco Mode Comfort Mode Automatic rinsing On Off Info Total portions Coffee Steam Hot water No of portions until descaling Water hardness Soft ...

Page 35: ...ars in this display Confirm with OK Turn the rotary selector until the desired language appears in this display Confirm with the OK button The setting is now saved and the display will revert to the previous screen The display now appears in the set language If the wrong language has be selected by mistake the LANGUAGE option can be found by following the F symbol Language 35 ...

Page 36: ... two seconds SETTINGS TIME OF DAY Turn the rotary selector until TIME OF DAY appears in the display Confirm with OK The clock display and time of day can now be set Clock format Turn the rotary selector until CLOCK DISPLAY appears in the display Confirm with OK Turn the rotary control to the clock format desired 12 H or 24 H Confirm with OK The setting is now saved Setting the time of day Turn the...

Page 37: ...te the timer After setting the Switch on at or Switch off at functions they will need to be activated Setting the timer Press and hold the OK button for two seconds SETTINGS TIMER Turn the rotary selector until TIMER appears in the display Confirm with OK Turn the rotary control until SET appears in this display Confirm with OK You will now be asked to choose which timer function you would like to...

Page 38: ...s Turn the rotary control until the desired hour setting appears in the display Confirm with OK Turn the rotary selector until the desired minute setting appears in the display Confirm with OK The setting is now saved Once you have activated the timer function see To activate and deactivate the Timer the coffee system will turn off at the set time Switch off after If none of the buttons have been ...

Page 39: ...ode Press and hold the OK button for two seconds SETTINGS TIMER Turn the rotary selector until TIMER appears in the display Confirm with OK Turn the rotary selector until ACTIVATE appears in the display Confirm with OK Turn the rotary selector until SWITCH ON AT or SWITCH OFF AT as desired appears in the display Confirm with OK The setting is now saved Timer 39 ...

Page 40: ... following settings will not be reset Language Time of day Number of drinks dispensed Press and hold the OK button for two seconds SETTINGS FACTORY DEFAULT Turn the rotary selector until FACTORY DEFAULT appears in the display Confirm with OK Turn the rotary selector until RESET appears in the display Confirm with OK The settings are now reset to the default Default settings 40 ...

Page 41: ... a button is pressed The Switch on at and Switch off at timer functions are not available in Eco Mode In Comfort Mode the coffee system will remain heated and all functions are available The amount of energy used in Comfort Mode is higher than that used in Eco Mode To select the operating mode In the main menu press and hold the OK button for two seconds SETTINGS OPERATING MODE Turn the rotary sel...

Page 42: ...r until SYSTEM LOCK appears in the display Confirm with OK Turn the rotary selection until ON or OFF as desired appears in the display Confirm with OK The setting is now saved When the system lock is activated the coffee system will be locked as soon as it is turned off Drinks cannot be dispensed Temporarily deactivating the system lock Press and hold the OK button for three seconds You are now ab...

Page 43: ... and the number of portions before descaling needs to be performed No PORTIONS UNTIL DESCALING In the main menu press and hold the OK button for two seconds SETTINGS INFO Turn the rotary selector until INFO appears in the display Confirm with OK Turn the rotary control until the desired option appears in the display Confirm with OK The selected information will appear in the display To go back to ...

Page 44: ...y and cover Once a week Wash the brew unit Approx every 200 portions Clean degrease the brew unit with cleaning tablets When prompted Descale the coffee system As necessary Wash the bean container Cleaning the exterior especially right after descaling Although some components of the coffee system are dishwasher safe cleaning them in the dishwasher frequently can cause them to discolor The surface ...

Page 45: ...m at the end of each day Turning the automatic rinsing On Off The pipework is rinsed automatically when the coffee system is turned off if this function is turned on or when the coffee system has prepared at least one drink since it was turned on The machine comes with this function turned on TIP It is recommended to keep this function turned on so that you do not forget to rinse the system In the...

Page 46: ...hold the OK button for two seconds SETTINGS MAINTENANCE Turn the rotary selector until MAINTENANCE appears in the display Confirm with OK Turn the rotary selector until RINSE THE SYSTEM appears in the display Confirm with OK Turn the rotary selector until START appears in the display Confirm with OK The piping will now be rinsed The water from the rinsing process will flow from the coffee dispense...

Page 47: ...n the cappuccinatore dial to the J or z symbol Place a suitable container under the cappucinatore Press the button The display shows OPEN THE VALVE Turn the valve to the I symbol Water will be drawn up through the milk tube and the cappuccinatore Turn the valve to 0 when the cappuccinatore has been thoroughly rinsed Cleaning the cappuccinatore Danger of burns The cappuccinatore is very hot after u...

Page 48: ...sconnect the other end of the milk tube stainless steel angle from the lid Unscrew the lid and remove the stainless steel intake pipe on the lid Wash all parts with a mild solution of warm water and liquid dish soap If necessary use a small brush to remove stubborn milk residue Rinse all parts with water Thoroughly dry all parts Put the milk container back together Water tank The water should be c...

Page 49: ...te container Clean the drip tray and waste container everyday The waste container is located in the drip tray The coffee system will display a message when the drip tray and or waster container is full and needs to be emptied This should be done when the message appears if not sooner TIP If the rinsing process is in progress wait a short time before removing the drip tray Otherwise the water used ...

Page 50: ...ack into the drip tray push the assembly back into the machine Make sure the drip tray has been pushed into its niche as far as it will go Waste container The waste container will usually contain some residual water from the rinsing process Push the coffee dispensers up as far as they will go Remove the drip tray together with the waste container by pulling the drip tray forward Empty the waste co...

Page 51: ...chute Close the lid on the right hand side of the coffee system Brew unit Rinse the brew unit by hand only Do not use soap If the brew unit cannot be removed or it is difficult to do the brew unit may not be in the correct position see the Frequently asked questions Note The moving parts of the brew unit are lubricated soap will wash away the lubrication causing damage to the brew unit Clean the b...

Page 52: ...o filters One filter is located in the funnel a the other is to the left of the funnel b Thoroughly dry the funnel area a to prevent coffee from sticking to it Clean the inside of the coffee system Use a vacuum to remove dry coffee grounds To replace the brew unit repeat the previous steps in the reverse order Push the brew unit back into the coffee system making sure it is straight Press the butt...

Page 53: ...ntil MAINTENANCE appears in the display Confirm with OK Turn the rotary selector until CLEAN THE BREW UNIT appears in the display Confirm with OK Turn the rotary selector until START appears in the display Confirm with OK Follow the instructions as prompted in the display to continue the cleaning program TIP Place a suitable container under the coffee dispensers so that you do not have to continua...

Page 54: ...e machine off using the button Clean the exterior with a soft damp cloth and a mild solution of warm water and liquid dish soap Dry with a soft cloth TIP A clean damp micro fiber cloth can also be used to clean the exterior Avoid the following on all surfaces cleaners containing soda ammonia thinners or chlorides cleaners containing descaling agents or lime removers abrasive cleaners stainless ste...

Page 55: ...ent will run from the machine Press the OK button to start the descaling program The descaling program cannot be canceled once is has started Turn the dial on the cappuccinatore to If the coffee system is hot it will need to cool down for approx 10 minutes before the descaling program can begin TIP Place a suitable container under the cappuccinatore e g the waste container so you do not have to em...

Page 56: ...mpty and wash the drip tray Wash the water container The descaling program is now complete and drinks can be prepared When descaling the machine be sure to wipe away any splashes of descaling agent immediately These could cause damage Selecting Descale via the MAINTENANCE menu In the main menu press and hold the OK button for two seconds SETTINGS MAINTENANCE Turn the rotary selector until MAINTENA...

Page 57: ...repare a drink in some time When in Eco mode the heat function is not on constantly therefore reducing energy usage The coffee system will heat up again when a drink is selected Turning off If the machine will not be used for an extended period of time turn it off using the main switch at the back of the machine Energy saving mode 57 ...

Page 58: ...e system preventing water and frost damage Turn the coffee system Off using the On Off button Empty the water tank TIP Place a suitable container such as a coffee cup under the cappuccinatore Press the OK button Press the button twice When OPEN THE VALVE appears in the display turn the valve to the I symbol Caution The cappuccinatore will become hot danger of burns When prompted turn the valve to ...

Page 59: ...vice Fault 28 There is too much coffee in the ground coffee chute If more than one level scoop is put into the ground coffee chute the brew unit cannot process it The ground coffee will be directed into the waste container and a Fault will appear in the display Turn the coffee system off with the button Wait approx two minutes and then turn it on again Fault 73 The brew unit cannot be positioned c...

Page 60: ... and then on again using the main switch If the fault still appears contact Miele Technical Service Noises can be heard from the pump and FILL WATER CONTAINER AND PLACE IN THE MACHINE appears in the display The coffee system is trying to draw in water even though the water tank is empty Air is in the pipework Fill the water tank with fresh cold tap water The display will show SYSTEM FILLING UP OPE...

Page 61: ...nk Fill the water container with fresh cold tap water and replace it in the coffee system If the fault still appears contact Miele Technical Service PROCESS STOPPED WATER CONT EMPTY appears in the display and the dispensing stops There is not enough water in the water tank Fill the water container with fresh cold tap water and replace it in the coffee system Press the OK button CONTINUE DISPENSING...

Page 62: ...e selected when prompted to use GROUND COFFEE Coffee beans have become stuck in the grinder Turn the coffee machine off with the main switch Remove all coffee beans from the bean container Add fresh beans Espresso or coffee flows into the cup too quickly The coffee was ground too coarsely Set the grinder to a finer setting see Adjusting the grinder setting Espresso or coffee flows too slowly into ...

Page 63: ...are The crema on the coffee or espresso is not right The grinder is not set correctly Set the grinder to a coarser or finer setting see Adjusting the grinder setting The brew temperature is too high for the type of coffee being used Set a lower brewing temperature see Brewing temperature The coffee beans are no longer fresh Add new beans to the coffee bean container The coffee dispensers are too h...

Page 64: ...and the setting will not be saved Fill the water tank with fresh cold tap water and replace it in the niche Repeat the programming procedure The machine does not rinse when turned on even though the Automatic rinsing function is turned on This is not a fault If the coffee system still has an operating temperature higher than 140 F 60 C the rinsing will not take place There is a lot of coffee water...

Page 65: ... time has been reached If desired set a new turn off time see Timer The machine is not plugged in Check the plug The coffee system does not turn on at the programmed and activated Switch on at time The system lock is activated Deactivate the system lock See System lock The coffee system was not used after being turned on three times in a row automatically Turn the machine on and prepare a drink Ec...

Page 66: ...rew unit or the brew unit motor is not in the correct position Turn the machine off with the button Press the and buttons at the same time Then press the OK button twice This will initialize the brew unit motor and the brew unit will move into the start position If the brew unit can still not be removed or replaced in the machine contact the Miele Technical Service Department The grinder control w...

Page 67: ...he amount of water being dispensed is not right and the coffee machine is not performing correctly The coffee system needs to be descaled Descaling the coffee system see Descaling Water is being sprayed above or is running out of the top of the cappuccinatore The cappuccinatore and steam tube are not connected securely Remove the cappuccinatore by pulling it downwards Turn the connecting piece ver...

Page 68: ...self please contact the Miele Service Department by phone number at the back of this booklet Please quote the model type and number of your appliance These can be found on the data plate located behind the drip tray inside the coffee system After sales service 68 ...

Page 69: ...Installation instructions Information is subject to change Please refer to our website to obtain the most current product specification technical warranty information 69 ...

Page 70: ...ocation The original packaging can be used to transport the coffee system Disposal of an old appliance Old appliances may contain materials that can be recycled Please contact your local recycling authority about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an old appliance unplug it from the...

Page 71: ...The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance The extension cord should be a grounding type 3 wire cord A longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over Do not connect the appliance to a power inverter or directly to power prod...

Page 72: ...nstall the coffee system in a dry well ventilated room The ambient temperature should be between 50 F 10 C and 90 F 32 C The coffee machine should be installed on a water resistant horizontal surface Be sure the vents at the top of the machine are not covered completely e g with a dish towel If the coffee machine is installed in a niche the minimum dimensions of the niche are Height 20 508 mm Widt...

Page 73: ...Dimensions 73 ...

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Page 76: ...Alteration rights reserved 2111 INFORMATION IS SUBJECT TO CHANGE PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST CURRENT PRODUCT SPECIFICATIONS TECHNICAL WARRANTY INFORMATION M Nr 07 995 281 00 ...

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