Problem solving guide
101
Problem
Cause and remedy
The crema on the cof-
fee or espresso is not
as it should be.
The grinder setting is not correct.
Set the grinder to a finer or coarser setting.
The brew temperature is too high for the type of
coffee being used.
Set a lower brewing temperature.
The coffee beans are no longer fresh.
Add fresh beans to the coffee bean container.
The coffee tastes weak.
The coffee grounds in
the waste container are
sludgy and grainy.
Insufficient coffee beans are getting into the grinder
and less coffee is being brewed. Have you used a
dark roast?
This type of coffee bean is often more oily. These oils
can cling to the inside of the coffee bean containers
and hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean containers more often if you
are using darker, more oily coffee beans.
Try other types of coffee bean which are less oily.
Insufficient coffee beans are getting into the grinder
and less coffee is being brewed. Are you using a
coffee blend with very large beans or different sized
beans? The beans are possibly getting wedged or
jammed and forming “bean bridges”.
Danger of injury on the moving grinder!
If you place a spoon or similar, or even fingers, in
the bean containers during grinding, you could be
injured.
Do not reach into the bean system during grinding.
Do not place any objects in the bean containers
during grinding.
Place a narrow spoon or similar in the bean
containers and stir the coffee beans.
The ground coffee chute is blocked.
Vacuum out the ground coffee chute using the
attachment supplied.
