For more printing troubleshooting information,
refer to the troubleshooting guide below.
MIDTRONICS PRINTER TROUBLESHOOTING
PROBLEM
SOLUTION
Printer will not print,
and STATUS light
is off.
Turn the printer ON by pressing and holding the
MODE button. The STATUS light should be on
(green). If the STATUS light does not illuminate,
follow the instructions in the next item.
Printer STATUS light
remains off after
pressing the MODE
button.
1. Make sure the batteries are installed correctly
and that they are the correct batteries (1.2 V
NiMH rechargeable only). Regular AA batteries
will not supply enough power for the printer to
function properly and will damage the printer if
used with the supplied charger.
Remember:
THE CHARGER IS NOT A POWER SUPPLY!
2. If the batteries are correct and installed correctly,
charge the printer overnight.
If the STATUS light will not illuminate after charging
the printer overnight, call MIDTRONICS CUSTOMER
SERVICE.
STATUS light is on,
but printer won’t
print.
Check the paper
—
if the paper looks OK, try
removing the roll and reinstalling the paper.
If the printer still doesn’t print, press the MODE
button to turn the printer off. Run a self-test on
the printer by pressing the MODE button for three
seconds. Once you release the button, the printer
should print a self-test.
If the self-test works, check the tester to make sure
the correct print language is selected.
If problems continue, call MIDTRONICS
CUSTOMER SERVICE.
STATUS light flashes
continuously.
Replace the paper.
