OWNER’S MANUAL FOR THE F-20 (FRS W/532 CODES)
http://www.midlandradio.com
12
SERVICE
If you have a problem, which you believe requires service, please call first and speak with a service
technician. Many problems can be remedied over the phone without returning the unit for service.
If it ever becomes necessary to return your unit for service:
♦
Pack the unit in its original box and packing. Improper packing may result in damage during shipment.
♦
Include a full description of any problems.
♦
Include a daytime telephone number.
♦
Include a money order for $7.50 to cover shipping and handling (this may not be required in some
states).You do not need to return accessory items (charger, batteries, wrist strap, owners guide) unless
they maybe directly related to the problem.
♦
Include a photocopy of the bill of sale or other proof of purchase showing the date of sale. This
information must be included before warranty service can be considered.
♦
A flat rate of $35.00 will apply to repairs not covered by the 1 year warranty. These items include but not
limited to Abuse, Internally modified circuits, damage caused by water , battery leakage or liquid spilled
into the radio.
♦
Payment is accepted by Cashiers Check, Money Order, Master Card or Visa only. Personal checks will
not be accepted.
Items not covered by the warranty include abuse, water damage, battery leak damage, broken antennas,
broken battery latch
LIMITED WARRANTY
Midland Consumer Radio will repair or replace, at its option without charge, any Midland (FRS) transceiver
which fails due to a defect in material or workmanship within one year following the initial consumer
purchase.
This warranty does not include any carrying cases, earphones, or telescoping antennas which may be a part
of or included with the warranted product, or the cost of labor for removal or re-installation of the product in a
vehicle or other mounting.
Performance of any obligation under this warranty may be obtained by returning the warranted product,
freight prepaid, along with proof of purchase date, to Midland Consumer Radio, Warranty Service
Department 1120 Clay Street North Kansas City, MO 64116 , or to any “ Midland Authorized Warranty
Service Station,” or to the place of purchase ( if a participating dealer).
Warranty information and the location of the nearest “Midland Authorized Warranty Service Station,” may be
obtained by writing Midland Consumer Radio, Warranty Service Department.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
Note:
The above warranty applies only to merchandise purchased in the United States of America or any
of the territories or possessions or from U.S. military exchange. For warranty coverage on merchandise
purchased elsewhere, consult the supplemental warranty information included with this product or ask your
dealer.
MIDLAND RADIO CORPORATION
1120 Clay Street
North Kansas City, MO 64116
Phone 816-241-8500. Fax 816-241-5713
E-mail:
Or visit us at www.midlandradio.com
