Troubleshooting
——If the fault is not removed after above check, please contact our authorized
service center for repair.
Any other servicing should be performed by an authorized service
representative.
S/N
Problem
Reason
Solution
After cooking cycle completes,
leave the lid on for 5 more minutes.
Bottom sensor fault
Add water accordingly
Lid opened prematurely
Rice half cooked or too hard
Rice too soft
Power socket bad contact
Please check the power socket
Power indicator doesn’t light
on
Too much water
Reduce water accordingly
Placed in the right position
Sensor on the lid short circuit
Pressure switch fault
There is no pot
Put it into the pot
Sensor on the lid open circuit
Display screen displays E1
Display screen displays Pot
Display screen displays E5
Display screen displays E6
Display screen displays E8
Display screen displays Lid
Display screen displays E11
Display screen displays E12
Display screen displays E30
Display screen displays E13
Display screen displays E14
Display screen displays E15
Display screen displays E17
Display screen displays E18
Float sensor open/short circuit
Float sensor correction fault
Receive PCB fault
Launch PCB fault
Temperature sensor on Receive PCB fault
The lid is on the error position
After pressure test can't cover
After press launch abnormal
communication between plate
and receiving plate, undetectable
on the cover
All indicators flas
Send to the service center
for repair
Bottom sensor open circuit
Control PCB and Launch PCB communication fault
Receive PCB and Launch PCB communication fault
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