Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
a. Use microwave-safe
cookware only.
b. Use correct cooking
time, power level.
c. Turn or stir food.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instruction.
a.Materials to be avoided in
microwave oven are used.
b.The oven is operated when
empty.
c.Spilled food remains in
the cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with
oven empty.
c. Clean cavity with wet towel.
a. Materials to be avoided in
microwave oven are used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking
time, power level.
d. Turn or stir food.
Cooking time, power level
is not suitable.
Use correct cooking
time, power level.
a. Materials to be avoided in
microwave oven are used.
b. Food is not defrosted completely.
c.Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking
time, power level.
a. Materials to be avoided in
microwave oven are used.
b. Cooking time, power level
is not suitable.
c. Food is not turned or stirred.
Arcing or sparking
Unevenly cooked
foods
Overcooked foods
Undercooked foods
Improper defrosting
MAINTENANCE
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