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7.
Hints and Tips
Problem
Possible causes
What to do
The cooktop cannot Be
turned on.
No power.
Make sure the ceramic hob is connected
to the power supply and that it is
switched on.
Check whether there is a power outage
in your home or area. If you‟ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section „Using
your ceramic cooktop‟ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Use cookware with flat and smooth
bases. See „Choosing the right
cookware‟.
Unsuitable, abrasive scourer or
cleaning products being used.
See „Care and cleaning‟.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and does not
indicate a fault.
8.
Installation
8.1
Selection of installation equipment
Cut out the work surface according to the sizes shown in the drawing.
For the purpose of installation and use, a minimum of 5 cm space shall be preserved around the hole.
Be sure the thickness of the work surface is at least 30mm. Please select heat-resistant and insulated
work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface
material unless impregnated) to avoid the electrical shock and larger deformation caused by the heat
radiation from the hotplate. As shown below:
Note: The safety distance between the sides of the hob and the inner surfaces of the worktop
should be at least 3mm.
