Troubleshooting
Problem
Possible cause
Solution
Detergent dispenser
will not shut
Improper operation of the detergent cover
Add the detergent and rinse aid as indicated by
the manual
Water remains in the
dishwasher
Previous cycle has not finished or has been
interrupted
Select the proper cycle as introduced by the
manual
Drain is clogged
Check the air gap if you have one
Make sure the disposer is empty if the
dishwasher is connected to the disposer
Dishwasher does not
drain properly
Drain hose is kinked
Make sure the drain hose is properly connected
to the sink
Suds in the tub
Improper detergent is used
Make sure to use only the automatic dishwasher
detergent
Excessive suds caused by using the improper
detergent
Make sure to use only the automatic
dishwasher detergent
Dishwasher leaks
Dishwasher is not level
Leveling the dishwasher (see the installation
manual)
Black or gray marks
on dishes
Aluminum utensils have rubbed against dishes
Chose a higher cycle
Make sure the inlet water is no less than 120
℉
Coffee and tea soil
Using a spot cleaner to remove the soil
Stained tub interior
Reddish stain
Some tomato food will cause this, use of the
rinse only cycle right after loading this will
decrease the staining
Detergent cup opening\ Drain pump sound
This is normal
Noises
A hard object has entered the wash module. When
the object is ground up, the sound should stop.
If the noise persists after a complete cycle,
call for service.
Water valve is turn off
Check if the water valve is turn on
Dishwasher won’t fill
Door latch may not be properly seated
Make sure the door is closed
Error code
Error code
Meaning
Solution
E
E
17
1
4
Overflow.
Longer inlet time.
Faucets is not opened, or water intake is
restricted, or water pressure is too low.
Some element of dishwasher leaks .
