Troubleshooting
Abnormality
Possible Cause
Treatment
3 indicators
flash
- Floor brush or mite
removal brush entangled
during rolling
- Too high or too low use
ambient temperature
- Clean floor brush or mite removal
brush
- Please use in a proper environment
Unable to charge
- Too low or too high
ambient temperature when
charging
- Charge the vacuum cleaner in an
environment with proper temperature
(5°C-40°C)
Battery leakage
- Battery not used for a
long time
- Replace the battery
Electric floor
brush does not
work
- Large trash rolled in
(packaging film, etc.)
- Rolling brush entangled
in hair, etc.
- Remove hairs wrapped around rolling
brush
- Remove trash
Running time
becomes shorter
- Battery ages
- Too high or too low use
ambient temperature
- Battery not fully charged
- Contact the seller or after-sales service
personnel to purchase a new battery
- Use in a proper environment
- Charge the vacuum cleaner
Suction loss
- Excessive dust in dust cup
- Dust cup cotton filter
clogged
- Floor brush or accessory
suction inlets clogged
- Not fully dried after
washing
- Clean up trash in time
- Clean cotton filter
- Remove blockage
- Dry the washed parts in a cool place
for use
