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7

Problems?

The LED indicators on the button panel of the scanner indicate different states of the 

scanner. The POWER indicator stands for power and should always stay on steady when 

the scanner is on.

First, make sure that you have followed Steps 1 to 3 as described in this guide (unpack, 

install, connect). Then if your problem is listed here, try the suggested solution.

1.  No light comes on when the scanner is turned on.

 

Make sure your scanner is connected to your computer and plugged into a power 

source.

 

Press and hold the Power button until the POWER indicator becomes blue.

2.  The Add/Remove Hardware Wizard appears on your screen.

 

Click the “Cancel” button and close the ScanWizard DI software. 

 

Disconnect the USB cable from your computer, and refer to the installation instructions 

in this guide or the scanner's User’s Manual. 

3.  When trying to scan, an error message appears on your screen that reads, “Can’t Find 

Scanners”.

 

Make sure your scanner is connected to your computer and plugged in to a power 

source.

 

Uninstall and reinstall the ScanWizard DI software. 

4.  When trying to scan, an error message “Code: -1000, No response from 

scanner”appears on your screen.

 

Make sure that the POWER indicator has become blue. If not, press and hold the 

Power button until the POWER indicator becomes blue.

5.  After clicking scan, a blank screen appears.

 

Uninstall and reinstall the ScanWizard DI software. 

SCAN indicator 

(Green) 

POWER indicator 

 (Blue)

Blue On

 - Ready to scan

Green Flashing

 - Scanning

Red On

 - Error

All Off

 - Scanner is off

Summary of Contents for XT5750 HS

Page 1: ...nti virus utilities before installing software Copyright 2021 Microtek International Inc https www microtek com I49 005389 A March 2021 A Turn on your computer B Place the Microtek Software CD DVD into a drive and follow the on screen instructions to install the scanner driver and software C Restart your computer at the end of all software installation NOTE If the Microtek Software Installer scree...

Page 2: ...nto a wall outlet or other power source To the Hi Speed USB cable C Connect one end of the Hi Speed USB cable to your computer D Connect the other end of the Hi Speed USB cable to the scanner s USB port A B E C D E Press and hold the Power button until the POWER indicator becomes blue Once the system detects the scanner the scanner is ready to scan ...

Page 3: ...ns Positioning Documents 1 Raise the scanner lid 2 Pplace the document to be scanned face down on the glass surface of the scanner 3 Lower the scanner lid Position a book or a bound document Align the spine or inner edge of the book with the arrow icon located at the lower right corner of the scan bed and along the dotted line shown as picture If necessary lift the scanner lid straight up or remov...

Page 4: ... the Color Mode as your image output type c Select a dimension in the Paper Size as your preview image size d Select a desired resolution in the Resolution for your image output resolution e If necessary select Text Orientation Recognition in the Rotate to ensure the scanned images in a readable orientation When it is selected you can select the preferred language used as an identification in the ...

Page 5: ...ools presented there to enhance the image quality according to your specific requirements 9 Click the OK button to close the Scan Setup interface and return to the Main interface of ScanWizard DI 10 In the Main interface click the File Format menu button to select a file format for the scanned images 11 In the Main interface click the File Name menu button to specify a file naming method for the s...

Page 6: ...AP control panel Main interface File Location menu box Click on a thumbnail image to enlarge it in the Image View Window at the right side of the interface TWAIN driver control panel Scan Setup interface ...

Page 7: ...ton and close the ScanWizard DI software Disconnect the USB cable from your computer and refer to the installation instructions in this guide or the scanner s User s Manual 3 When trying to scan an error message appears on your screen that reads Can t Find Scanners Make sure your scanner is connected to your computer and plugged in to a power source Uninstall and reinstall the ScanWizard DI softwa...

Page 8: ...computer system properly later please go to the Microtek Download Service site at microtek com en download to download and install any updates you may require For additional information about Microtek products please visit our website at www microtek com Copyright 2021 Microtek Microtek ScanMaker ArtixScan ScanWizard and ColoRescue are trademarks or registered trademarks of Microtek International ...

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