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Microscan HawkEye 45T, User Manual

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Microscan HawkEye 45T User Manual Download Page 83

Rev 2.0.0, Jan 2009

HawkEye™ 45T User Manual

8-1

8

Maintenance and 

T

roub

leshooting

8

CHAPTER 8

Maintenance and 

Troubleshooting

Reset Reader to Factory Defaults

Scan the codes in Figure 8–1 and Figure 8–2 to reset the reader:

FIGURE 8–1.

Reset Reader to Factory Defaults Codes

Reset to USB Factory
Default Settings
(Radio settings will not

be reset with this code)

Reset to PS2 Factory
Default Settings

(Radio settings will not

be reset with this code)

Reset to RS-232

Factory Default Settings
(Radio settings will not

be reset with this code)

Reset to RF One Way
Factory Default Settings

Bootloader Mode is utilized to
download new version of
bootloader firmware and
custom applications

M692_01

Bootloader Mode

Summary of Contents for HawkEye 45T

Page 1: ...HawkEye 45T User Manual EM 20955 1V200 Rev 2 0 0 Jan 2009...

Page 2: ...214 Fax 65 6846 4641 Microscan Limited Warranty Statement and Exclusions What Is Covered Microscan Systems Inc warrants to the original purchaser that products manufactured by it will be free from def...

Page 3: ...rd party for any special incidental or consequential damages including without limitation indirect special punitive or exemplary damages for loss of business loss of profits business interruption or l...

Page 4: ......

Page 5: ...Off 1 3 Keypad Icon Overview 1 3 Icons 1 5 Power Icons 1 5 Connection Icons 1 5 Communication Mode Icons 1 6 Packet Mode Icons 1 6 Memory Icons 1 7 Input Mode Icons 1 7 Attaching the H2 Cabled Handle...

Page 6: ...ader 1 27 Reconnecting to the Reader 1 27 Bluetooth Radio Auto Connect Auto Disconnect 1 28 Bluetooth Radio Timeout Settings Uncabled 1 29 Bluetooth Radio Out of Range Notification Settings 1 30 Reade...

Page 7: ...r Feedback and Special Settings 5 1 Volume and Vibration Settings 5 1 Backlight Intensity Settings 5 2 Backlight Timeout Settings 5 2 Laser Settings 5 3 Reader Power Off Settings 5 3 Reader ID and Fir...

Page 8: ...8 2 HE45T Accessories 8 3 HE45T Maintenance 8 3 APPENDIX A Programming Codes for Alternate OS Compatibility A 1 APPENDIX B Certification and Specifications B 1 CE Compliance B 1 FCC Statement B 2 FDA...

Page 9: ...al is to get you up and running quickly and confidently with your reader Note LED Lighting Light Emitting Diode Class 1 according to EN 60825 1 2003 Caution Laser in the HE45T LASER RADIATION AVOID LO...

Page 10: ...n 2009 Manual Conventions The following typographical conventions are used throughout this manual Items emphasizing important information are bolded Menu selections menu items and entries in screen im...

Page 11: ...as the highly successful HE40T the HE45T extends mobile all symbology bar code reading to include information display and keyboard entry This combination has created a reading system that supports DP...

Page 12: ...Portable operations are supported by a 1950 mAH Lithium Ion Battery and a Real Time Clock with its own battery backup system For wireless communications a 2 4 GHz radio system is available and compat...

Page 13: ...Trigger Buttons Keypad Icon Overview Note All characters represented in Table 1 1 are for ASCII mode TABLE 1 1 Button Functions Key Numeric Mode Upper Case Text Mode Lower Case Text Mode Symbol Mode T...

Page 14: ...V 8 t u v 8 Space 9 W X Y Z 9 w x y z 9 Space 0 0 0 Toggles between 4 sets of symbols when pressed the current symbol set is displayed Backspace and clear messages Backspace and clear messages Backsp...

Page 15: ...pacity of battery 20 to 50 capacity of battery 0 to 20 capacity of battery recharge battery as soon as possible Battery is recharging No icon is displayed when battery blank is used with a cabled read...

Page 16: ...B communication mode enabled Bluetooth communication mode enabled TABLE 1 5 Packet Mode Icons Icon Description One way mode no acknowledgement required Two way mode packetized bidirectional communicat...

Page 17: ...ill not be stored in the reader s memory if not connected TABLE 1 7 Icons Icon Description Caps Lock data entered manually on the keypad will be in capital letters Lower Case data entered manually on...

Page 18: ...ing the H2 Cabled Handle The HE45T uses the battery compartment to snap to the handle Figure 1 2 shows the H2 handle with flexible connector Figure 1 3 shows the battery blank FIGURE 1 2 H2 Handle wit...

Page 19: ...ector at the end of the handle as shown in Figure 1 4 FIGURE 1 4 Attaching the H2 Handle 2 Insert the tab on the back of the handle into the reader Figure 1 4 3 Snap the reader onto the handle matchin...

Page 20: ...0 Jan 2009 FIGURE 1 5 Location of Threaded Screws Attaching the BH1 BH2 Battery Handle The HE45T uses the battery compartment to snap to the handle The BH1 BH2 handle is shown in Figure 1 6 The handle...

Page 21: ...11 FIGURE 1 7 BH1 BH2 Handle with Battery To attach the handle to the reader 1 Insert the tab on the back of the handle into the reader as shown in Figure 1 8 2 Snap the reader onto the handle matchin...

Page 22: ...HawkEye 45T User Manual Rev 2 0 0 Jan 2009 FIGURE 1 8 Attaching the BH1 BH2 Handle The HE45T can be secured further with threaded screws on the under side of the handle as shown in Figure 1 9 FIGURE 1...

Page 23: ...up the HE45T with a completely discharged battery it will take up to 10 minutes before the reader will become operational Batch Operation Note To utilize batch functionality you will need to use the...

Page 24: ...FIGURE 1 10 Batch Data Storage Transfer Codes Send Buffer Mode Default Log Only Mode Send Log Mode Transfer All Data in Memory Enable Auto Transfer Buffer Memory Default Transfer Only Unsent Data in M...

Page 25: ...ve as if it is always connected even though the serial cable is disconnected or the power adapter is unplugged Scanned data will be sent regardless of connection status Data scanned in Cabled mode wil...

Page 26: ...he 8 pin DIN connection is at the bottom of the handle Firmly push the 8 pin connector into the bottom of the handle The cable has a locking mechanism that will firmly hold the cable in place Figure 1...

Page 27: ...8 pin connector into the back end of the reader as shown in Figure 1 14 The cable has a locking mechanism that will firmly hold the cable in place To detach the cable from the reader you must pinch th...

Page 28: ...on to connect the USB cable please consult the manualof your host computer 4 The USB interface does not require an additional power supply If you are using a battery handle BH1 or BH2 for batch mode t...

Page 29: ...URE 1 17 USB Communication Settings Codes Note The USB Factory Defaults include all the other settings such as symbology trigger etc PS2 Cable Installation 1 Power off the host computer 2 Attach the e...

Page 30: ...the Save Settings code 7 Your HE45T is now ready Open the appropriate application and begin scanning data Note Microscan does not guarantee compatibility with all models of laptops A B C B C A Notice...

Page 31: ...ect the RS 232 interface cable to your host computer Figure 1 20 If you are unsure of the proper location to connect the RS 232 cable please consult the manual of your host computer 3 The RS 232 inter...

Page 32: ...e Settings Codes 6 Your HE45T should be ready for use Open the application on your host computer that will receive scanned data and begin scanning RS 232 Communication Data Bit Settings Scan the codes...

Page 33: ...IGURE 1 23 RS 232 Stop Bit Codes RS 232 Communication Baud Rate Settings Scan the codes in Figure 1 24 to set the appropriate baud rate FIGURE 1 24 RS 232 Baud Rate Codes RS 232 Communication Parity S...

Page 34: ...rt protocol SPP The following information will give you general instructions on connecting your HE45T to a desktop or laptop computer with a Bluetooth radio Connecting With A QuickConnect Code If you...

Page 35: ...eset to RF Factory Defaults Code Radio Range and Transferring Data The HE45T radio is a Class 1 device If connected to another Class 1 device the reader has roughly a 300 foot line of sight operating...

Page 36: ...oesn t guarantee data integrity and you may have data loss when operating in the fringes of radio range orin the presence of radio interference RF Two Way Mode This is two way communication between th...

Page 37: ...on the reader FIGURE 1 31 Save Settings Disconnecting from the Reader You can force a disconnect by reading the disconnect code in Figure 1 32 the HE45T may not appear disconnected in the slave Bluet...

Page 38: ...nect Disconnect Codes The Auto Disconnect feature is used when multiple HE45T readers are connecting to the same Bluetooth Radio By enabling Auto Disconnect the HE45T radio disconnects after each data...

Page 39: ...time before the Bluetooth Radio will go into sleep mode from inactivity Note Increasing the time before the reader will timeout will decrease battery life If the reader has power USB cable power cabl...

Page 40: ...the codes in Figure 1 36 to enable a beep or vibrate notification when the radio goes out of range FIGURE 1 36 Bluetooth Radio Out of Range Notification Codes Bluetooth Out of Range Beep On Bluetooth...

Page 41: ...e Way This is the standard way of transferring unformatted unpacketized data through the serial RS232 port RS 232 Two Way This mode allows for reliable communication by utilizing packet acknowledgemen...

Page 42: ...application through a USB port This mode emulates the transfer of data from the HE45T to a host computer via a keyboard interface USB Virtual COM Port 1 This mode allows communication between a USB p...

Page 43: ...Possible HE45T Configurations Bluetooth Radio Mode Description Bluetooth One Way This is a way of transferring unformatted unpacketized data by radio frequency Bluetooth Bluetooth Two Way This mode is...

Page 44: ...Chapter 1 Getting Started 1 34 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 FIGURE 1 37 Handle with Trigger Note The trigger on the handle attachment is light Squeezing too hard may damage the reader...

Page 45: ...m the center but if the center symbol is not decodable it may decode another symbol if multiple symbols are present within the field of view 2 The HE45T was developed to decode both very small 2 D sym...

Page 46: ...Chapter 1 Getting Started 1 36 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 5 The reader may be optimized to your specific environment by scanning codes in Chapter 6 Advanced Decoder Performance...

Page 47: ...e 1 25 In this mode of operation the reader utilizes the highest resolution creating the widest working range on bar code and 2 dimensional symbols of all densities The trade off is the amount of time...

Page 48: ...Chapter 1 Getting Started 1 38 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 FIGURE 1 40 HE45T Focal Lengths...

Page 49: ...customizable each trigger can be independently programmed for different behavior Near Field NF The nearest field ofthe HE45T s two image fields It has an optimal focal point of 4 101 6 mm away from t...

Page 50: ...URE 2 1 Left Trigger Programming Codes Right Trigger Programming Scan the codes in Figure 2 2 to set the right trigger functionality FIGURE 2 2 Right Trigger Programming Codes Read Codes with Both Ima...

Page 51: ...es Continuous Scan Settings Scan the codes in Figure 2 4 to turn continuous scanning on off FIGURE 2 4 Continuous Scan On Off Codes Note This function is only recommended for short term use because of...

Page 52: ...leep mode FIGURE 2 5 Continuous Scan Sleep Timeout Codes Scan the codes in Figure 2 6 to set the amount of time an uncabled HE45T will operate in continuous scan mode before entering sleep mode FIGURE...

Page 53: ...r Delay Codes Continuous Scan Duplicate Scan Delay Scan the codes in Figure 2 8 to set the delay time for reading duplicate codes FIGURE 2 8 Continuous Scan Duplicate Scan Codes Motion Detection Scan...

Page 54: ...Chapter 2 Optimization and Trigger Programming 2 6 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 55: ...ymbology Settings 3 CHAPTER 3 HE45T Programming Symbology Settings Use the programming codes in this chapter to change the symbology settings on the HawkEye 45T To reset the reader to factory defaults...

Page 56: ...hardware dependent Note If you do not save your settings and the HE45T loses power you will lose your settings Save Settings Reset to USB Factory Defaults Radio setting will not be reset with this co...

Page 57: ...he codes in Figure 3 2 to enable disable Codabar symbology settings FIGURE 3 2 Codabar Symbology Codes Code 39 Symbology Scan the codes in Figure 3 3 to enable disable Code 39 symbology settings FIGUR...

Page 58: ...n Figure 3 4 to enable disable Code 93 symbology settings FIGURE 3 4 Code 93 Symbology Codes Code 128 Symbology Scan the codes in Figure 3 5 to enable disable Code 128 symbology settings FIGURE 3 5 Co...

Page 59: ...es in Figure 3 6 to enable disable Interleaved 2 of 5 symbology settings FIGURE 3 6 Interleaved 2 of 5 Symbology Codes PDF 417 Symbology Scan the codes in Figure 3 7 to enable disable PDF 417 symbolog...

Page 60: ...ings 3 6 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 QR Code Symbology Scan the codes in Figure 3 8 to enable disable QR Micro QR Code symbology settings FIGURE 3 8 QR Code Symbology Codes QR Micro QR...

Page 61: ...ble UPC EAN JAN symbology settings FIGURE 3 9 UPC EAN JAN Symbology Codes All 1D Bar Codes Scan the codes in Figure 3 10 to enable all supported 1D bar codes Code 128 Code 39 Code 93 I 2 of 5 Codabar...

Page 62: ...Chapter 3 HE45T Programming Symbology Settings 3 8 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 63: ...ue Item Identifier UII Current Part Number CPN and Lot Batch Number LBN are turned on it checks the ISO 15434 syntax with ISO 15418 ANSI MH10 8 2 AI DI and ISO 21849 ATA TEI semantics to construct UII...

Page 64: ...ta Example CPN 87654321 LBN LBN_data Example LBN 87654321 Valid UII and CPN Valid UII and LBN UII UII_data CPN CPN_data Example UII 12345678 CPN 87654321 UII UII_data LBN LBN_data Example UII 12345678...

Page 65: ...II LBN type Example Construct_1 30T Valid UII and Invalid CPN Valid UII and Invalid LBN UII UII_data 30P ERROR xxxx UII UII_data PNR ERROR xxxx UII UII_data 240 ERROR xxxx UII UII_data 30T ERROR xxxx...

Page 66: ...nstructing UII CPN LBN FIGURE 4 1 UII Codes Output Format UII CPN DF0 DF1 DF2 DF3 DF4 DF5 DF6 DF7 DF1 DF7 The fields display data elements If there are less than seven data elements an empty string is...

Page 67: ...434 ERROR HEADER GROUP SEPARATOR 15434 ERROR TRAILER END OF TRANSMISSION 15434 ERROR TRAILER RECORD SEPARATOR PNR ERROR TOO LONG PNR ERROR TOO SHORT PNR ERROR CHARACTER 30P ERROR TOO LONG 30P ERROR TO...

Page 68: ...Chapter 4 Department of Defense Unique Identification UID 4 6 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 69: ...Special Settings Volume and Vibration Settings Scan the codes in Figure 5 1 to set vibration mode FIGURE 5 1 Vibration Volume Codes Scan the codes in Figure 5 2 to set your reader s volume FIGURE 5 2...

Page 70: ...tensity Settings Scan the codes in Figure 5 4 to set the intensity of the HE45T s backlight with High being the brightest and Low being the dimmest FIGURE 5 4 Backlight Intensity Codes Backlight Timeo...

Page 71: ...the codes in Figure 5 7 to set the brightness of the HE45T laser FIGURE 5 7 Laser Brightness Codes Reader Power Off Settings Scan the codes in Figure 5 8 to set the amount of time before a reader powe...

Page 72: ...You will get a text string with your firmware version and HE45T ID number Xap iVVVVWWWWXXXXSSSSSSSSSSPXXXXXXXXMicroscanZ Z Z ZZ Xap i Microscan Internal ID not applicable VVVV The application firmware...

Page 73: ...n Windows You can enter them by holding down the Alt key typing the digits of the ASCII value using the numeric keypad and then releasing the Alt key US English With Leading 0 Use this option with the...

Page 74: ...character The characters are displayed the same way as the US English With Leading 0 option with the U S keyboard Scan the codes in Figure 5 11 to set appropriate keyboard mapping FIGURE 5 11 Keyboar...

Page 75: ...ning on the time stamp feature will cause the reader to re start Make sure previous settings have been saved prior to scanning the code or you will lose unsaved settings The HE45T also has a separate...

Page 76: ...Chapter 5 Reader Feedback and Special Settings 5 8 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 77: ...15 mils or 0 015 inches it is often possible to improve the reading performance by enabling the Turbo Dot Peen mode It is also recommended that you use Read With Near Field Only mode in conjunction w...

Page 78: ...Chapter 6 Advanced Decoder Performance 6 2 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 79: ...es in Figure 7 1 you may lose your current settings Make sure you save settings on your reader before scanning the prefix codes If you scan more than one prefix you will receive each scanned prefix in...

Page 80: ...2 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 FIGURE 7 1 Prefix Codes Prefix Comma Prefix Space Prefix Tab USB PS2 Prefix Tab RS 232 Prefix Erase Prefix Carriage Return This code will erase all prefix...

Page 81: ...n your reader before scanning the Suffix codes If you scan more than one suffix you will receive each scanned suffix in your scanned data i e if you scan the comma suffix twice you will get two comma...

Page 82: ...2009 FIGURE 7 3 Suffix Codes Continued Erase Prefix and Suffix Settings Scan the codes in Figure 7 4 to erase all prefix and suffix data FIGURE 7 4 Suffix Tab USB PS2 Suffix Tab RS 232 Suffix Erase No...

Page 83: ...actory Defaults Codes Reset to USB Factory Default Settings Radio settings will not be reset with this code Reset to PS2 Factory Default Settings Radio settings will not be reset with this code Reset...

Page 84: ...ovided for use with a specific reader when operating Microscan equipment Accessories Only those accessories approved by Microscan should be utilized with Microscan equipment Non compliance with any of...

Page 85: ...the Reader Do not touch the window Your HE45T uses CMOS technology that is much like a digital camera A dirty window may stop the HE45T from reading codes If the window becomes dirty clean it with a s...

Page 86: ...Chapter 8 Maintenance and Troubleshooting 8 4 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 87: ...to program the HE45T to work with the Mac platform running under OS X 1 Scan the code Figure A 1 to restore USB factory default settings FIGURE A 1 Reset to USB Factory Defaults Code 2 Scan the three...

Page 88: ...ibility A 2 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 FIGURE A 2 Scan Codes in order top to bottom 3 Cycle the power on the HE45T by removing and re installing the battery in the unit USB Keyboard Mo...

Page 89: ...or Alternate OS A Rev 2 0 0 Jan 2009 HawkEye 45T User Manual A 3 4 Plug the USB cable into the Mac processor not the keyboard The screen in Figure A 3 is displayed FIGURE A 3 Keyboard Setup Assistant...

Page 90: ...Programming Codes for Alternate OS Compatibility A 4 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 5 Click Continue The screen Figure A 4 is displayed FIGURE A 4 Keyboard Setup Assistant Screen Identifyi...

Page 91: ...for Alternate OS A Rev 2 0 0 Jan 2009 HawkEye 45T User Manual A 5 6 Scan the code in Figure A 5 FIGURE A 5 Code The screen in Figure A 6 is displayed FIGURE A 6 Keyboard Setup Assistant Screen Cannot...

Page 92: ...ty A 6 HawkEye 45T User Manual Rev 2 0 0 Jan 2009 7 Click OK The Select the Keyboard Type screen is displayed FIGURE A 7 Keyboard Setup Assistant Screen Select Keyboard Type 8 Select ANSI and then cli...

Page 93: ...6 EEC 73 23 EEC and 1999 5 EC to comply with the following European Standards EN 60950 1 2001 Low Voltage Safety EN 300 238 2 2000 07 Radio EN 55022 1994 Class B Radiated Emissions and Class B Conduct...

Page 94: ...ent has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful int...

Page 95: ...g lasers If the targeting lasers are activated do not stare into the beams The HawkEye 45T s targeting lasers have been rated as Class 2M Lasers by IEC 60825 1 Safety Guidelines Important Note LED Lig...

Page 96: ...er 4 2Vdc Peak w backlight 400mA Continuous Scan w backlight 350mA Idle no backlight 150mA sleep 12 mA Power Off 0 5uA Bluetooth Radio 10m away at 4 2V Peak w backlight 525mA Continuous Scan 9W backli...

Page 97: ...nal Cable Interfaces USB Full Speed RS 232 PS 2 Memory 4MB of memory for data and user programs Programming Use programming Data Matrix code User Environment Operating Temperature 0 C to 40 C 32 F to...

Page 98: ...Appendix B Certification and Specifications B 6 HawkEye 45T User Manual Rev 2 0 0 Jan 2009...

Page 99: ...tings 1 29 transferring data 1 25 C Cable installing ps2 1 19 rs 232 1 21 usb 1 17 Cabled Operation 1 16 Certification A 1 B 1 Charging the Battery 1 13 Class 1 Device 1 25 Codabar Symbology 3 3 Code...

Page 100: ...turbo dot peen mode 6 1 upc ean jan 3 7 usb downloader 1 19 keyboard 1 18 1 19 native two way 1 19 virtual com 1 way 1 19 vibration 5 1 volume 5 1 Communication mode icons 1 6 settings ps2 1 21 Connec...

Page 101: ...rity Settings 1 23 PDF 417 Symbology 3 5 Power Icons 1 5 Prefix Settings 7 1 Programming trigger handle 2 3 left 2 2 right 2 2 PS2 Communication Settings 1 21 Q QR Code Symbology 3 6 R Reader id and f...

Page 102: ...ed 2 of 5 3 5 pdf 417 3 5 qr code 3 6 upc ean jan 3 7 T Targeting Techniques 1 33 Techniques reading 1 33 targeting 1 33 Time Stamp Settings 5 7 Timeout Settings 1 24 backlight 5 2 Trigger Delays 2 5...

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