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Microscan HawkEye 40T, User Manual

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Microscan HawkEye 40T User Manual Download Page 75

Rev 2.0.0, Jan 2009

HawkEye™ 40T User Manual

8-1

8

Maintenance and 

T

roub

leshooting

8

CHAPTER 8

Maintenance and 

Troubleshooting

Reset Reader to Factory Defaults

Scan the codes in Figure 8–1 and Figure 8–2 to reset the reader:

FIGURE 8–1.

Reset Reader Codes

Reset to USB Factory
Default Settings
(Radio settings will not

be reset with this code)

Reset to PS2 Factory
Default Settings

(Radio settings will not

be reset with this code)

Reset to RS-232

Factory Default Settings

(Radio settings will not

be reset with this code)

Reset to RF One Way
Factory Default Settings

Bootloader Mode

Bootloader Mode is utilized to
download new version of
bootloader firmware and
custom applications

M692_01

Summary of Contents for HawkEye 40T

Page 1: ...HawkEye 40T User Manual EM 20954 1V200 Rev 2 0 0 Jan 2009...

Page 2: ...214 Fax 65 6846 4641 Microscan Limited Warranty Statement and Exclusions What Is Covered Microscan Systems Inc warrants to the original purchaser that products manufactured by it will be free from def...

Page 3: ...rd party for any special incidental or consequential damages including without limitation indirect special punitive or exemplary damages for loss of business loss of profits business interruption or l...

Page 4: ......

Page 5: ...ery Handle 1 5 Charging the Lithium Ion Battery 1 8 Batch Operation 1 8 Feedback 1 9 Transferring and Deleting Data 1 9 Auto Transfer Buffer Memory 1 10 RS 232 Considerations 1 11 Cabled Operation 1 1...

Page 6: ...ge Notification Settings 1 26 HE40T Feedback 1 26 Targeting and Reading Techniques 1 28 Imager Field of View and Resolution 1 31 CHAPTER 2 Optimization and Trigger Programming 2 1 Left Trigger Program...

Page 7: ...2 Reader ID and Firmware Version 5 3 Reader Settings Locked Unlocked 5 4 Keyboard Support 5 4 Time Stamp Settings 5 5 CHAPTER 6 Advanced Decoder Performance 6 1 Turbo Dot Peen Mode Settings 6 1 CHAPT...

Page 8: ...r Alternate OS Compatibility A 1 APPENDIX B Certification and Specifications B 1 CE Compliance B 1 FCC Statement B 2 FDA Statement B 3 Safety Guidelines B 3 Specifications B 4 HawkEye 40T B 4 Physical...

Page 9: ...o get you up and running quickly and confidently with your reader Laser Safety Note LED Lighting Light Emitting Diode Class 1 according to EN 60825 1 2003 Caution Laser in the HE40T LASER RADIATION AV...

Page 10: ...n 2009 Manual Conventions The following typographical conventions are used throughout this manual Items emphasizing important information are bolded Menu selections menu items and entries in screen im...

Page 11: ...ation Department of Defense Unique Identification DoD UID High density matrix codes and larger low density linear codes Superior working range High speed omni directional decoding Wireless and cabled...

Page 12: ...interfaces For more information see Cabled Operation on page 1 11 HE40T Wireless Long life battery and Bluetooth radio For more information see Bluetooth Radio Operation on page 1 20 Note Use of this...

Page 13: ...1 3 Attaching the H2 Cabled Handle The HE40T uses the battery compartment to snap to the handle Figure 1 1 shows the H2 handle with flexible connector Figure 1 2 shows the battery blank FIGURE 1 1 H2...

Page 14: ...Figure 1 3 FIGURE 1 3 Attaching the H2 Handle 2 Insert the tab on the back of the handle into the reader Figure 1 3 3 Snap the reader onto the handle matching the battery compartment to the battery c...

Page 15: ...kEye 40T User Manual 1 5 FIGURE 1 4 Location of Threaded Screws Attaching the BH1 BH2 Battery Handle The HE40T uses the battery compartment to snap to the handle The BH1 BH2 handle is shown in Figure...

Page 16: ...H1 BH2 Handle with Battery To attach the handle to the reader 1 Insert the tab on the back of the handle into the reader as shown in Figure 1 7 2 Snap the reader onto the handle matching the battery c...

Page 17: ...Started 1 Rev 2 0 0 Jan 2009 HawkEye 40T User Manual 1 7 FIGURE 1 7 Attaching the BH1 BH2 Handle The HE40T can be secured further with threaded screws on the under side of the handle as shown in Figur...

Page 18: ...programmed to operate in the following batch modes Send Buffer Mode Default In Send and Buffer Mode the HE40T reader will automatically detect when the USB or RS 232 cable is detached or the Bluetoot...

Page 19: ...ar memory Note The reader can be defined as connected if The Bluetooth radio is in range The USB cable is attached to a host and the reader is enumerated The reader is in RS 232 cabled mode The RS 232...

Page 20: ...er Buffer Memory By default when reconnected the HE40T will automatically transfer any data in memory once a connection to a host is established If your application is not ready the reader will send t...

Page 21: ...ble It will not buffer the data unless Send Store mode has been enabled Note If you are in RS 232 Cabled No Power mode when you place a reader in a charger the reader will behave as if it is being cab...

Page 22: ...r Manual Rev 2 0 0 Jan 2009 FIGURE 1 11 Handle with Cable Attached Install the optional cable clip to further secure the cable to the handle with two threaded screws as shown in Figure 1 12 FIGURE 1 1...

Page 23: ...le has a locking mechanism that will firmly hold the cable in place To detach the cable from the reader you must pinch the plastic on the 8 pin DIN and pull back to disengage the connector FIGURE 1 13...

Page 24: ...ower supply If you are using a battery handle BH1 or BH2 for batch mode the HE40T will automatically recharge the battery whenever the reader is a attached to a host that is powered up 5 The HE40T wil...

Page 25: ...host computer 2 Attach the end of the PS2 cable with the single connector A to the HE40T 3 If an external keyboard exists detach your keyboard from the host and connect the appropriate connector to th...

Page 26: ...w ready Open the appropriate application and begin scanning data Note Microscan does not guarantee compatibility with all models of laptops PS2 Communication Settings Scan the codes in Figure 1 18 to...

Page 27: ...igure 1 19 If you are unsure of the proper location to connect the RS 232 cable please consult the manual of your host computer 3 The RS 232 interface should have come with a power supply Plug the pow...

Page 28: ...Save Settings code to configure the reader FIGURE 1 20 RS 232 One Way Mode Code Save Settings Code 6 Your HE40T reader should be ready for use Open the application on your host computer that will rece...

Page 29: ...1 Data Bit Codes RS 232 Communication Stop Bit Settings Scan the codes Figure 1 22 to set the appropriate stop bit data FIGURE 1 22 Stop Bit Codes RS 232 Communication Baud Rate Settings Scan the code...

Page 30: ...less HE40T readers feature a Bluetooth wireless radio The radio allows for point to point wireless communication with other Bluetooth devices that support serial port protocol SPP The following inform...

Page 31: ...g the Bluetooth Configuration Manager software that was included with your Bluetooth adapter make sure to note the Virtual COM Port number the software assigned for the adapter e g COM 10 This is the...

Page 32: ...f the radio cannot connect in 90 seconds it will give an error beep The reader will continue to try and connect until it has reached the programmable radio timeout setting The HE40T Bluetooth protocol...

Page 33: ...ket PC version of software called CodeXML Router Bluetooth Edition BE that provides for end to end Bluetooth handshakes that eliminate out of range data loss CodeXML Router BE also offers Bluetooth to...

Page 34: ...powering up you need to save the connection the HE40T tries to auto connect with the last Bluetooth radio it was connected with You may always connect by scanning a QuickConnect code Scan the codes i...

Page 35: ...codes in Figure 1 34 to set the period of time before the Bluetooth Radio will go into sleep mode from inactivity Note Increasing the time before the reader will timeout will decrease battery life If...

Page 36: ...Notification Settings HE40T Feedback The HE40T features two LEDs on the front of the reader These LEDs give feedback on different functionality of the HE40T reader Each LED has a small icon underneath...

Page 37: ...n Table 1 1 and Table 1 2 to better understand your reader s feedback TABLE 1 1 Normal Operation Feedback Memory Connection LED Battery LED Sound HE40T Successfully Powers Up Flash Green Flash Green 1...

Page 38: ...orm various features The reader is shipped with the left trigger and right trigger functioning as a decode symbol command The H2 Cabled Handle and BH1 BH2 Battery Handle each feature a trigger on the...

Page 39: ...nd Trigger Note The trigger on the handle attachment is light Squeezing too hard may damage the reader To read a symbol with the HE40T 1 The HE40T features omnidirectional decoding Center the symbol i...

Page 40: ...D symbols The reader features two imagers to create an innovative dual decode zone The HE40T features a high speed processor and decodes both zones simultaneously by default The reader has one imager...

Page 41: ...e 1 25 In this mode of operation the reader utilizes the highest resolution creating the widest working range on bar code and 2 dimensional symbols of all densities The trade off is the amount of time...

Page 42: ...Chapter 1 Getting Started 1 32 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 FIGURE 1 40 Imager Focal Lengths...

Page 43: ...izable each trigger can be independently programmed for different behavior Near Field NF The nearest field ofthe HE40T s two image fields It has an optimal focal point of 4 101 6 mm away from the lens...

Page 44: ...URE 2 1 Left Trigger Programming Codes Right Trigger Programming Scan the codes in Figure 2 2 to set the right trigger functionality FIGURE 2 2 Right Trigger Programming Codes Read Codes with Both Ima...

Page 45: ...es Continuous Scan Settings Scan the codes in Figure 2 4 to turn continuous scanning on off FIGURE 2 4 Continuous Scan On Off Codes Note This function is only recommended for short term use because of...

Page 46: ...eep mode FIGURE 2 5 Continuous Scan Sleep Timeout Codes Scan the codes in Figure 2 6 to set the amount of time an uncabled HE40T will operate in continuous scan mode before entering sleep mode FIGURE...

Page 47: ...Delay Codes Continuous Scan Duplicate Scan Delay Scan the codes in Figure 2 8 to set the delay time for reading duplicate codes FIGURE 2 8 Continuous Scan Duplicate Scan Delay Codes Motion Detection...

Page 48: ...Chapter 2 Optimization and Trigger Programming 2 6 HawkEye 40T User Manual Rev 2 0 0 Jan 2009...

Page 49: ...nge the symbology settings on the HawkEye 40T To reset the reader to factory defaults or to save the current settings scan one of the codes in Figure 3 1 or Figure 3 2 FIGURE 3 1 Reset to Factory Defa...

Page 50: ...One Way Readers are shipped from manufacturing with default communication settings that are hardware dependent Note If you do not save your settings and the HE40T loses power you will lose your settin...

Page 51: ...the codes in Figure 3 3 to enable disable Codabar symbology settings FIGURE 3 3 Codabar Symbology Codes Code 39 Symbology Scan the codes in Figure 3 4 to enable disable Code 39 symbology settings FIGU...

Page 52: ...n Figure 3 5 to enable disable Code 93 symbology settings FIGURE 3 5 Code 93 Symbology Codes Code 128 Symbology Scan the codes in Figure 3 6 to enable disable Code 128 symbology settings FIGURE 3 6 Co...

Page 53: ...es in Figure 3 7 to enable disable Interleaved 2 of 5 symbology settings FIGURE 3 7 Interleaved 2 of 5 Symbology Codes PDF 417 Symbology Scan the codes in Figure 3 8 to enable disable PDF 417 symbolog...

Page 54: ...ings 3 6 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 QR Code Symbology Scan the codes in Figure 3 9 to enable disable QR Micro QR Code symbology settings FIGURE 3 9 QR Code Symbology Codes QR Micro QR...

Page 55: ...0 0 Jan 2009 HawkEye 40T User Manual 3 7 UPC EAN JAN Scan the codes in Figure 3 10 to enable disable UPC EAN JAN symbology settings FIGURE 3 10 UPC EAN JAN Symbology Codes UPC On UPC Off Default UPC...

Page 56: ...gs 3 8 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 All 1D Bar Codes Scan the codes in Figure 3 11 to enable all supported 1D bar codes Code 128 Code 39 Code 93 I 2 of 5 Codabar UPC FIGURE 3 11 All 1D C...

Page 57: ...ue Item Identifier UII Current Part Number CPN and Lot Batch Number LBN are turned on it checks the ISO 15434 syntax with ISO 15418 ANSI MH10 8 2 AI DI and ISO 21849 ATA TEI semantics to construct UII...

Page 58: ...ta Example CPN 87654321 LBN LBN_data Example LBN 87654321 Valid UII and CPN Valid UII and LBN UII UII_data CPN CPN_data Example UII 12345678 CPN 87654321 UII UII_data LBN LBN_data Example UII 12345678...

Page 59: ...II LBN type Example Construct_1 30T Valid UII and Invalid CPN Valid UII and Invalid LBN UII UII_data 30P ERROR xxxx UII UII_data PNR ERROR xxxx UII UII_data 240 ERROR xxxx UII UII_data 30T ERROR xxxx...

Page 60: ...nstructing UII CPN LBN FIGURE 4 1 UII Codes Output Format UII CPN DF0 DF1 DF2 DF3 DF4 DF5 DF6 DF7 DF1 DF7 The fields display data elements If there are less than seven data elements an empty string is...

Page 61: ...434 ERROR HEADER GROUP SEPARATOR 15434 ERROR TRAILER END OF TRANSMISSION 15434 ERROR TRAILER RECORD SEPARATOR PNR ERROR TOO LONG PNR ERROR TOO SHORT PNR ERROR CHARACTER 30P ERROR TOO LONG 30P ERROR TO...

Page 62: ...Chapter 4 Department of Defense Unique Identification UID 4 6 HawkEye 40T User Manual Rev 2 0 0 Jan 2009...

Page 63: ...Special Settings Volume and Vibration Settings Scan the codes in Figure 5 1 to set vibration mode FIGURE 5 1 Volume Vibration Codes Scan the codes in Figure 5 2 to set your reader s volume FIGURE 5 2...

Page 64: ...g On Off Scan the codes in Figure 5 4 to set the brightness of the HE40T laser FIGURE 5 4 Laser Brightness Reader Power Off Settings Scan the codes in Figure 5 5 to set the amount of time before a rea...

Page 65: ...adio PIN You will get a text string with your firmware version and HE40T ID number Xap iVVVVWWWWXXXXSSSSSSSSSSPXXXXXXXXMicroscanZ Z Z ZZ Xap i Microscan Internal ID not applicable VVVV The application...

Page 66: ...n enter them by holding down the Alt key typing the digits of the ASCII value using the numeric keypad and then releasing the Alt key US English With Leading 0 Use this option with the U S keyboard to...

Page 67: ...n Figure 5 8 to set appropriate keyboard mapping FIGURE 5 8 Keyboard Mapping Codes Time Stamp Settings The HE40T also has a separate time set feature for logging data defaulted off in shipped readers...

Page 68: ...eader Feedback and Special Settings 5 6 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 FIGURE 5 9 Time Set On Off Note The time set feature is in relative time from when the reader was last powered up On...

Page 69: ...han 15 mils or 0 015 inches it is often possible to improve the reading performance by enabling the Turbo Dot Peen mode It is also recommended that you use Read With Near Field Only mode in conjunctio...

Page 70: ...Chapter 6 Advanced Decoder Performance 6 2 HawkEye 40T User Manual Rev 2 0 0 Jan 2009...

Page 71: ...es in Figure 7 1 you may lose your current settings Make sure you save settings on your reader before scanning the prefix codes If you scan more than one prefix you will receive each scanned prefix in...

Page 72: ...2 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 FIGURE 7 1 Prefix Codes Prefix Comma Prefix Space Prefix Tab USB PS2 Prefix Tab RS 232 Prefix Erase Prefix Carriage Return This code will erase all prefix...

Page 73: ...scanning the Suffix codes If you scan more than one suffix you will receive each scanned suffix in your scanned data i e if you scan the comma suffix twice you will get two comma suffixes Scan the co...

Page 74: ...3 Suffix Codes Continued Erase Prefix and Suffix Settings Scan the codes in Figure 7 4 to erase all prefix and suffix data FIGURE 7 4 Erase Prefix Suffix Codes Suffix Tab USB PS2 Suffix Tab RS 232 Su...

Page 75: ...eader Codes Reset to USB Factory Default Settings Radio settings will not be reset with this code Reset to PS2 Factory Default Settings Radio settings will not be reset with this code Reset to RS 232...

Page 76: ...use with a specific reader when operating Microscan equipment Accessories Only those accessories approved by Microscan should be utilized with Microscan equipment Non compliance with any of the above...

Page 77: ...head of the Reader Do not touch the window Your HE40T uses CMOS technology that is much like a digital camera A dirty window may stop the HE40T from reading codes If the window becomes dirty clean it...

Page 78: ...Chapter 8 Maintenance and Troubleshooting 8 4 HawkEye 40T User Manual Rev 2 0 0 Jan 2009...

Page 79: ...to program the HE40T to work with the Mac platform running under OS X 1 Scan the code Figure A 1 to restore USB factory default settings FIGURE A 1 Reset to USB Factory Defaults Code 2 Scan the three...

Page 80: ...ibility A 2 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 FIGURE A 2 Scan codes in order top to bottom 3 Cycle the power on the HE40T by removing and re installing the battery in the unit Microsoft Windo...

Page 81: ...or Alternate OS A Rev 2 0 0 Jan 2009 HawkEye 40T User Manual A 3 4 Plug the USB cable into the Mac processor not the keyboard The screen in Figure A 3 is displayed FIGURE A 3 Keyboard Setup Assistant...

Page 82: ...ogramming Codes for Alternate OS Compatibility A 4 HawkEye 40T User Manual Rev 2 0 0 Jan 2009 5 Click Continue The screen in Figure A 4 is displayed FIGURE A 4 Keyboard Setup Assistant Screen Identify...

Page 83: ...lternate OS A Rev 2 0 0 Jan 2009 HawkEye 40T User Manual A 5 6 Scan the code in Figure A 5 FIGURE A 5 Code The screen in Figure A 6 is displayed FIGURE A 6 Keyboard Setup Assistant Screen Cannot Ident...

Page 84: ...ye 40T User Manual Rev 2 0 0 Jan 2009 7 Click OK The Select the Keyboard Type screen is displayed as shown in Figure A 7 FIGURE A 7 Keyboard Setup Assistant Screen Select Keyboard Type 8 Select ANSI a...

Page 85: ...6 EEC 73 23 EEC and 1999 5 EC to comply with the following European Standards EN 60950 1 2001 Low Voltage Safety EN 300 238 2 2000 07 Radio EN 55022 1994 Class B Radiated Emissions and Class B Conduct...

Page 86: ...ent has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful int...

Page 87: ...g lasers If the targeting lasers are activated do not stare into the beams The HawkEye 40T s targeting lasers have been rated as Class 2M Lasers by IEC 60825 1 Safety Guidelines Important Note LED Lig...

Page 88: ...mA Typical 140 Peak 310 Idle n a Sleep 3 Bluetooth Radio 90m away mA Typical 280 Peak 350 Idle 96 Sleep 3 1400 mAH Battery with radio will support 4000 read transmits per charge including 8 hours of...

Page 89: ...faces USB Full Speed RS 232 PS 2 Memory 4MB of memory for data and user programs Programming Use programming Data Matrix code User Environment Operating Temperature 0 C to 40 C 32 F to 104 F Storage T...

Page 90: ...Appendix B Certification and Specifications B 6 HawkEye 40T User Manual Rev 2 0 0 Jan 2009...

Page 91: ...data 1 22 C Cable installing ps2 1 15 rs 232 1 17 usb 1 13 Cabled operation 1 11 Certification A 1 B 1 Charging the Battery 1 8 Class 1 Device 1 22 Clearing Memory 1 9 Codabar Symbology 3 3 Code 128 s...

Page 92: ...way mode 1 23 right trigger 2 2 rs 232 1 11 batch cable detect 1 11 baud rate settings 1 19 cabled no power 1 11 data bit settings 1 19 one way mode 1 18 parity settings 1 20 stop bit settings 1 19 se...

Page 93: ...e of sight 1 22 wireless version 1 1 Operation cabled 1 11 Out of Range Notification Settings 1 26 Output Format uii 4 4 P PDF 417 Symbology 3 5 Prefix Settings 7 1 Programming Trigger handle 2 3 left...

Page 94: ...configured with 2 1 Symbologies codabar 3 3 code 128 3 4 code 39 3 3 code 93 3 4 interleaved 2 of 5 3 5 pdf 417 3 5 qr code 3 6 upc ean jan 3 7 T Targeting Techniques 1 28 Techniques reading 1 28 targ...

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