Chapter 3
Getting Started
324M/424M Operator’s Manual - 880026-0144
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3.6.4.1
Entering Diagnostic Mode
To enter the Diagnostic Mode, press and hold the Print Button “IN” while turning the printer
“ON.” Release the Print Button after printer begins to print the Status Label. The printer will
enter the DIAGNOSTICS Mode, and print the Statistics label and a print test pattern.
In the DIAGNOSTICS Mode, the printer is forced to use the RS-232 port at 115,200 baud.
The normal Soft Switch settings are ignored, and factory default settings are loaded into the
printer. These default settings will remain in effect until the printer power is cycled or a Soft
RESET command is issued (^D32). These are the only 2 ways to get out of the
DIAGNOSTICS mode.
3.6.4.2
Statistics Label
The Statistics Label may be printed either by entering the DIAGNOSTICS Mode or sending
the Printing Statistics Command.
3.7 Printer Integration
When designing a kiosk, it is important to consider how the printer will be used, operated,
serviced, integrated with other kiosk components, and integrated into the enclosure itself.
The printer has some basic requirements in order to operate reliably for years. The printer
has some basic requirements in order to operate properly for years. Microcom has a staff
that is committed to helping integrate our products. We will do as much as needed to ensure
that the process goes correctly and smoothly. Reference documents, 3D CAD files and
drawings can be provided.
Figure 3-7 Status Label (Examples)
PRINTER SERIAL #: 00516645051
PRINTED LABELS: 303
PRINTED INCHES: 1533
TOTAL INCHES: 1571
POWER ON HOURS: 32.8
CUTTER TYPE: Guillotine
CUTTER ENABLED?: YES
CUTTER COUNTS: 1789
KIOSK CUT MODE: Disabled
KIOSK DISTANCE: 0
SWITCH BANK 1: 10001010
SWITCH BANK 2: 01010001
SWITCH BANK 3: 00000000
SWITCH BANK 4: 00000000
SWITCH BANK 5: 00000000
SWITCH BANK 6: 00000001
CURRENT COMM PORT: Autoselect USB/RS232
RS232 PARAMETERS: 115200-N-8-1
PRINT HEAD SIZE: 1280
PRINT HEAD DPI: 300
% CONTRAST: 100
D91 GAP VALUE: 30
TOF DISTANCE: 179
STOCK OUT VALUE: 100
PRINTER CODE REV: 02.12.050719A
BOOTLOADER CODE REV: 02.12.050719A
CODE ASSY PN. 071001-0212
PRINTER SERIAL #: 00516645051
PRINTED LABELS: 303
PRINTED INCHES: 1533
TOTAL INCHES: 1571
POWER ON HOURS: 32.8
CUTTER TYPE: None
KIOSK CUT MODE: Disabled
KIOSK DISTANCE: 0
SWITCH BANK 1: 10001010
SWITCH BANK 2: 01010001
SWITCH BANK 3: 00000000
SWITCH BANK 4: 00000000
SWITCH BANK 5: 00000000
SWITCH BANK 6: 01110010
CURRENT COMM PORT: Autoselect USB/RS232
RS232 PARAMETERS: 115200-N-8-1
PRINT HEAD SIZE: 1280
PRINT HEAD DPI: 300
% CONTRAST: 100
D91 GAP VALUE: 30
TOF DISTANCE: 160
STOCK OUT VALUE: 100
PRINTER CODE REV: 02.12.050719A
BOOTLOADER CODE REV: 02.12.050719A
CODE ASSY PN. 071001-0212
Summary of Contents for 324M
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