Message
What it means
Action required
The test result is
higher than
600mg/dl.
If “HI” is displayed for the glucose
result, the measured concentra-
tion is above 600mg/dl. The test
should be repeated to ensure
accuracy. If you are certain the
meter is functioning correctly and
that no errors were made during
the test procedure and the blood
glucose is still consistently
measured as “HI”, the result may
indicate severe hyperglycemia
(high blood glucose). You should
inform your health care
professional immediately.
There are no
readings stored in
the meter.
Not enough
readings in the
memory to
display designated
averages.
Battery is dead or
there is a problem
with the meter.
Change the battery and if the
problem persists, contact your
local representative.
Insufficient amount
of blood.
Please insert a new test strip
and perform your test again.
Please insert a new test strip
and perform your test again.
There may be a
problem with the
glucose test strip.
The glucose test
meter does not
power its ON.
The glucose test
meter does not
start after applied
blood sample.
The results are
inconsistent.
-
-
If you continue to get unexpected results, check your system with the control
solution. If you experience symptoms that are not consistent with your glucose
results, review and follow all instruction in this manual. Never ignore symptoms
or make significant changes to your diabetes control program. Inform health
care professional of symptoms and/or concerns.
CAUTION:
1. Low Glucose Results: If your result is lower than 70mg/dL, it may mean
hypoglycemia (low blood sugar). This may require immediate treatment
according to your healthcare professional’s recommendations. Although
this result could be due to a test error, it is safer to treat first.
2. High Glucose Results: If your test result is higher than 180 mg/dL, it may
mean hyperglycemia (high blood sugar). If you are uncertain about your
test results, consider re-testing. Your health care professional will help
you to decide how to take action. If the meter displays HI all the time,
please re-test your blood sugar. If it’s still higher, please contact your
healthcare professional immediately.
Range of Expected Values:
Self-testing of blood glucose levels provide a way to control your diabetes.
Consults with your physician to determine the best range of your expected
blood glucose values.
Expected blood glucose values for nondiabetic adults are as follows:
Before eating < 100 mg/dL(5.6 mmol/L)
One to Two hours after meals < 140 mg/dL(7.8 mmol/L)
Reference: American Diabetes Association: Clinical Practice
Recommendations(2013) Diabetes Care, Vol 36, Supplement 1, p. S1-S100.
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Troubleshooting, Cont.
Inconsistent or Unexpected Test Results
