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Service functions and error messages
Page 112
Product Manual
“Servo drive DIS-2 310/2 FB FS STO“
Version 4.0
Error
no.
CAN
error code
Meaning
Possible
causes/measures
Response
time
Reaction
C E W
13
5210
Current
measurement
offset error
The error cannot be eliminated by
the user.
Return the servo drive to the
distributor.
< 5 ms
X
14
2320
Overcurrent
in the intermediate
circuit/output stage
Is the motor defective? Is, for
example, the winding overloaded
and burnt? Is there a short circuit
between the winding and housing?
Is there a short circuit in the cable
between two phases or between a
phase and the shield?
Insulation of the motor phase
connections?
Defect inside the DIS-2 (output stage
defective or insulation fault -
insulating foil)
< 10 µs
X
15
3220
Undervoltage in the
intermediate circuit
Is the intermediate circuit supply too
low?
Is it impossible to load the
intermediate supply sufficiently, e.g.
during an acceleration with full
current?
Check the configuration of the
intermediate circuit monitoring
system. If necessary, set it to 50% to
70% of the rated voltage.
< 1 ms
X X X
16
3210
Overvoltage in the
intermediate circuit
Intermediate circuit voltage > 440 V.
Is the intermediate circuit supply too
high during idling?
Check the rating.
The braking energy is too high when
the axes are decelerated.
The capacity in the intermediate
circuit is too low. Install an additional
capacitor (approx. 10,000 uF for
every 10 A of motor current).
< 1 ms
X