Metrologic IS3480-00 Page 32 Installation And User Manual Download | Manualshive

Page: 32 / 56

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28

T

ROUBLESHOOTING

G

UIDE

Symptoms

Possible Cause(s)

Solution

All Interfaces

During power
up the unit
beeps 3 times.

There is a non-volatile
RAM failure.

Contact a Metrologic service
representative.

During power
up the unit
razzes
continuously.

There is a RAM or
ROM failure.

Contact a Metrologic service
representative.

During power
up the unit
razzes once
and the blue
LED flashes.

There is a VLD failure.

Contact a Metrologic service
representative.

During power
up the unit
razzes twice
and both LEDs
flash.

There is a scanner
motor failure.

Contact a Metrologic service
representative.

RS232 Only

The com port at the
host is not working or
is not configured
properly.

The cable is not
connected to the
proper com port.

The unit powers
up OK and
scans OK but
does not
communicate
properly to the
host.

The com port is not
operating properly.

Check to make sure that the
baud rate and parity of the
scanner and the communication
port match and that the program
is looking for RS232 data.

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Summary of Contents for IS3480-00

Page 1: ......

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Page 3: ... 1 48 63 24 94 Email info fr metrologic com CHINA SUZHOU Metro Technologies Co Ltd SPAIN MADRID Tel 86 512 62572511 Fax 86 512 62571517 Metrologic Eria Ibérica SL Email info cn metrologic com Tel 34 913 272 400 Fax 34 913 273 829 Email info es metrologic com Metro Sales Office Tel 86 512 67622550 Fax 86 512 67622560 Metrologic Europe Repair Center MERC Email info cn metrologic com Metrologic Eria ...

Page 4: ...n Configurable Primary and Secondary Scan Pattern Modes 12 Configurable Button Functions 12 Sweet Spot Mode 17 Indicators Audible 18 Visual 19 Failure 20 Depth of Field Specifications Normal Scan Zone 21 Reduced Scan Zone 22 Depth of Field by Bar Code Element Width Normal Scan Zone 23 Reduced Scan Zone 24 IR Activation Range Normal 25 Reduced 25 Troubleshooting Guide 26 Design Specifications 30 Ap...

Page 5: ...ct Features Fully Automatic Scanning Operation PowerLink Compatible Data Editing 7 Beeper Tones Programmable Depth of Field Easy Programming Flash Upgradeable Firmware User Configurable Pattern CodeGate Sunrise 2005 Compliant SCANNER INTERFACE IS3480 00 Laser Emulation RS232 Transmit Receive IS3480 9 OCIA and RS232 Transmit Receive IS3480 11 IBM 46xx and Full RS232 IS3480 38 RS232 Low Speed USB HI...

Page 6: ... 46803 220V 240V Australia 46 46983 220V 240V China xxx specifies connection to the host 54 54xxx 3 default PowerLink cable with built in power jack 2 1m 7 straight cord short strain relief 53 53xxx 3 optional PowerLink cable with built in power jack 2 7m 9 coiled cord long strain relief Contact a Metrologic customer service representative for additional information on the MVC and MX009 cable seri...

Page 7: ...lief This cable is for use with full speed USB 40 interface only 54 54235x N 3 Low Speed USB Non Locking Communication Cable 2 8 m 9 2 straight cord short strain relief 49 00462 Utility Cable 203 mm 8 Length 54 54249x N 3 Communication Cable Host end Not Terminated 203 mm 8 straight cord short strain relief REPLACEMENT PARTS Part No Description 36 01822x 3 Rubber Utility Seal Other items may be or...

Page 8: ...le Socket p Blue White and Yellow LED Indicators q Red Output Window Laser Aperture r Pin Hole for Cable Release s Speaker t Three M2 5 x 0 45 Threaded Mounting Points u Two M2 5 x 0 45 Threaded Mounting Points v Button Maintenance Smudges and dirt can interfere with the proper scanning of a bar code Therefore the output window will need occasional cleaning 1 Spray glass cleaner onto a lint free n...

Page 9: ...5 INTRODUCTION Caution and Serial Number Labels Figure 2 Mounting Specifications Figure 3 ...

Page 10: ... the transformer 6 Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously beep once and flash the white LED Plugging the scanner into the serial port of the PC does not guarantee that scanned information will appear at the PC A software driver and correct configuration setting are also required for proper communication to occur Cauti...

Page 11: ...canner into the serial port of the PC does not guarantee that scanned information will appear at the PC A software driver and correct configuration setting are also required for proper communication to occur Caution To maintain compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 To maintai...

Page 12: ... and be easily accessible 6 Connect AC power to the transformer 7 Turn on the host device Powering the IS3480 directly from the host device can sometimes cause interference with the operation of the scanner or the computer Not all computers supply the same current through the keyboard port For this reason Metrologic recommends using an external power supply For additional information contact a Met...

Page 13: ... on the host device Powering the IS3480 directly from the host device can sometimes cause interference with the operation of the scanner or the computer Not all computers supply the same current through the keyboard port For this reason Metrologic recommends using an external power supply For additional information contact a Metrologic customer service representative Caution To maintain compliance...

Page 14: ...ent and be easily accessible 5 Connect AC power to the transformer 6 Turn on the host device Plugging the scanner into the USB port of the PC does not guarantee that scanned information will appear at the PC A software driver and correct configuration setting are also required for proper communication to occur Caution To maintain compliance with applicable standards all circuits connected to the s...

Page 15: ...74 supplied with your MX009 cable for detailed installation and programming guidelines Notes for Laser Emulation IS3480 00 Only The IS3480 00 leaves the factory with the Laser Emulation Mode enabled If the Recall Defaults bar code is scanned while reconfiguring the scanner the laser emulation mode will no longer be enabled Scan the following barcode to re enable the laser emulation interface This ...

Page 16: ...it Each pattern mode can be configured to use one of three scan patterns listed below Please refer to the MetroSelect Configuration Guide for information on changing the default scan pattern settings all scan lines on omnidirectional reading single line menu reading horizontal raster If CodeGate is enabled it will apply to the secondary pattern mode when scanning For detailed information on CodeGa...

Page 17: ...set to single line menu reading with a 10 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and release the button 3 To decode and transmit the bar code press and release the button The scanner will beep once 4 To reactivate the primary scan pattern double click the button or after 10 seconds of no sca...

Page 18: ...tern has been set to single line menu reading with a 10 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and release the button 3 The unit will beep once as it decodes and transmits the bar code 4 To reactivate the primary scan pattern double click the button or after 10 seconds of no scanning the uni...

Page 19: ... timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and hold the button 3 To scan the bar code align the laser line over the bar code while continuing to hold down the button 4 To transmit the bar code release the button The scanner will beep once 5 To scan and transmit additional bar codes repeat steps 2 through 4 6 The p...

Page 20: ... 10 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and hold the button 3 To scan and transmit the bar code align the laser line over the bar code while continuing to hold down the button The scanner will beep once to indicate the bar code has been scanned and transmitted 4 The primary scan pattern w...

Page 21: ... code type When activated this mode provides visual and audible feedback indicating how the scanner is scanning Number of Illuminated LEDs Beeper Pitch of Maximum Read Rate 4 high 81 100 3 61 80 2 41 60 1 21 40 0 low 0 20 For further information on the sweet spot mode and instructions on how to enable it refer the MetroSelect Configuration Guide 00 02407 ...

Page 22: ...white light does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to Failure Mode Indicators on page 20 Three Beeps during operation When placing the scanner in configuration mode the white LED will flash while the scanner simultaneously beeps three times The white and blue LEDs will continue to flash until the unit exits configuration mod...

Page 23: ...canner successfully reads a bar code the white LED will flash and the scanner will beep once If the white LED does not flash or the scanner does not beep once then the bar code has not been successfully read Steady White and Blue After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be recei...

Page 24: ...s experienced a motor failure Return the unit to an authorized service center for repair Continuous Razzberry Tone with Both LEDs Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit to an authorized service center for repair Three Beeps On Power Up If the scanner beeps 3 times on power up then the nonvolatile memory that hol...

Page 25: ...SCANNER OPERATION Depth of Field Specifications Normal Scan Zone Specifications are based on a 0 33 mm 13 mil bar code Figure 9 Normal Depth of Field All specifications are subject to change without notice ...

Page 26: ...ANNER OPERATION Depth of Field Specifications Reduced Scan Zone Specifications are based on a 0 33 mm 13 mil bar code Figure 10 Reduced Depth of Field All specifications are subject to change without notice ...

Page 27: ... Bar Code Element Width Normal Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm 13 15 19 25 33 66 mils 5 2 5 7 7 5 10 13 26 Figure 11 Normal Scan Zone by Bar Code Element Width All specifications are subject to change without notice ...

Page 28: ...Bar Code Element Width Reduced Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm 13 15 19 25 33 66 mils 5 2 5 7 7 5 10 13 26 Figure 12 Reduced Scan Zone by Bar Code Element Width All specifications are subject to change without notice ...

Page 29: ...25 SCANNER OPERATION IR Activation Range Normal Figure 13 Normal IR Activation Range Reduced Figure 14 Reduced IR Activation Range All specifications are subject to change without notice ...

Page 30: ...e are multiple scans upon presentation of code The same symbol timeout is set too short Adjust the same symbol timeout for a longer time increment The beeper is disabled Enable the beeper The unit powers up but does not beep No tone is selected Select a tone The unit is trying to scan a particular symbology that is not enabled UPC EAN Code 39 Interleaved 2 of 5 Code 93 Code 128 and Codabar are ena...

Page 31: ...matches the format required by the host Make sure that the scanner is connected to the proper host port The print quality of the bar code is suspect The aspect ratio of the bar code is out of tolerance The type of printer and or the printer settings could be the problem Check the print mode or change the printer settings For example change to econo mode or high speed The bar code may have been pri...

Page 32: ... VLD failure Contact a Metrologic service representative During power up the unit razzes twice and both LEDs flash There is a scanner motor failure Contact a Metrologic service representative RS232 Only The com port at the host is not working or is not configured properly The cable is not connected to the proper com port The unit powers up OK and scans OK but does not communicate properly to the h...

Page 33: ...configured for the appropriate mode Make sure that the proper PC type ie AT PS2 or XT is selected Verify correct country code and data formatting are selected The unit scans but the data is not correct The unit may not be configured correctly Adjust the intercharacter delay The unit is not transmitting each character The unit may not be configured correctly Increase the interscan code delay settin...

Page 34: ...ility All standard 1 D bar codes including RSS 14 RSS Expanded and RSS 14 Limited System Interfaces RS232 Keyboard Wedge Stand Alone Keyboard Light Pen Emulation IBM468x 469x USB low speed and full speed Laser Emulation RS232 TTL Print Contrast 35 minimum reflectance difference No Characters Read Up to 80 data characters Maximum number will vary based on symbology and density Beeper Operation 7 to...

Page 35: ...2VDC 650 mA Laser Class 1 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 EMC FCC ICES 003 EN 55022 Class A Environmental Operating Temperature 20 C to 40 C 4 F to 104 F Storage Temperature 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing Contaminants Sealed to resist airborne particulate contaminants Ventilation None required Specifications subject to...

Page 36: ...PC Keyboard Wedge Interface is designed to be used for keyboard emulation only Many RS232 programmable functions e g formatting available in other Metrologic scanners are also available as keyboard wedge functions The following are the most important selectable options specific to the keyboard wedge Keyboard Type AT includes IBM PS2 models 50 55 60 80 XT IBM PS2 includes models 30 70 8556 Keyboard...

Page 37: ...ULT OCIA USB RS232 OR RS232 TTL LIGHT PEN IBM 46XX KBW LASER EMULATION UPC EAN 9 9 9 9 9 9 9 Code 128 9 9 9 9 9 9 9 Code 93 9 9 9 9 9 9 9 Codabar 9 9 9 9 9 9 9 Interleaved 2 of 5 ITF 9 9 9 9 9 9 9 MOD 10 Check on ITF 9 9 9 9 9 9 9 Code 11 9 9 9 9 9 9 9 Code 39 9 9 9 9 9 9 9 Full ASCII Code 39 9 9 9 9 9 9 9 MOD 43 Check on Code 39 9 9 9 9 9 9 9 MSI Plessey 9 9 9 9 9 9 9 MSI Plessey 10 10 Check Digi...

Page 38: ...anned 9 9 DTS SIEMENS 9 DTS NIXDORF 9 NCR F 9 NCR S 9 Poll Light Pen Source 9 Beeper Tone Normal 9 9 9 9 9 9 9 Beep Transmit Sequence Before Transmit 9 9 9 9 9 9 9 Communication Timeout None 9 9 9 9 9 9 9 Razzberry Tone on Timeout 9 9 9 9 9 9 9 Three Beeps on Timeout 9 9 9 9 9 9 9 No Beeps on Timeout 9 9 9 9 9 9 9 Enter Power Save Mode 10 mins 9 9 9 9 9 9 9 Same Symbol Rescan Timeout 500 msecs Pro...

Page 39: ...ert EAN 8 to EAN 13 9 9 9 9 9 Transmit UPC A Number System 9 9 9 9 9 9 9 Transmit UPC A Manufacturer ID 9 9 9 9 9 9 9 Transmit UPC A Item ID 9 9 9 9 9 9 9 Transmit Codabar Start Stop Characters 9 9 9 9 9 CLSI Editing Enable 9 9 9 9 9 Transmit Mod 43 Check Digit on Code 39 9 9 9 9 9 Transmit Code 39 Stop Start Characters 9 9 9 9 9 Transmit Mod 10 ITF 9 9 9 9 9 Transmit MSI Plessey Check Characters ...

Page 40: ... Carriage Return 9 9 9 Line Feed disabled by default in KBW 9 9 9 Tab Prefix 9 9 9 Tab Suffix 9 9 9 DE Disable Command 9 FL Laser Enable Command 9 DTR Handshaking Support 9 RTS CTS Handshaking 9 Character RTS CTS 9 Message RTS CTS 9 XON XOFF Handshaking 9 ACK NAK 9 Two Digit Supplements 9 9 9 as code 39 9 9 as code 39 Five Digit Supplements 9 9 9 as code 39 9 9 as code 39 Bookland 9 9 9 as code 39...

Page 41: ... 9 9 9 9 9 Coupon Code 128 9 9 9 as code 39 9 9 as code 39 Programmable Code Lengths 7 avail 9 9 9 9 9 9 9 Programmable Prefix Characters 10 avail 9 9 9 Programmable Suffix Characters 10 avail 9 9 9 Prefixes for individual Code Types 9 9 9 Editing 9 9 9 9 9 9 9 Inter Scan Code Delay Programmable 100 µsec steps 800 µsec 9 Function Control Key Support 9 Minimum Element Width Programmable in 5 6 µsec...

Page 42: ...egrated full speed USB 40 and RS232 TTL 102 units can be upgraded To upgrade all units a power supply and PowerLink cable MLPN 54 54014 are required RS232 units can be upgraded using the standard PowerLink cable MLPN 53 53xxx 3 or 54 54xxx 3 The program guides the user with its simplistic one click approach The user must first select the file Once the file is selected and verified the scanner is r...

Page 43: ...d IS3480 41 RS232C and Light Pen Emulation Pin Function Pin Function 1 Ground 1 Ground 2 RS232 Transmit Output 2 RS232 Transmit Output 3 RS232 Receive Input 3 RS232 Receive Input 4 PC Data 4 RTS Output 5 PC Clock 5 CTS Input 6 KB Clock 6 DTR Input LTPN Source 7 PC 5V 7 Reserved 8 KB Data 8 LTPN Data 9 5VDC 9 5VDC 10 Shield Ground 10 Shield Ground IS3480 40 Full Speed USB RS232 Low Speed USB HID IS...

Page 44: ...ock in Return Clock out Rtrn 9 5VDC 9 5VDC 10 Shield Ground 10 Shield Ground IS3480 00 Laser Emulation Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 Flip Sense Start of Scan Output 5 Proximity Detect Trigger Emulation Output 6 Scan Laser Enable Input 7 Reserved 8 Data Out 9 5VDC 10 Shield Ground Insulation Displacement Connector IDC 6 pin Utility Connector Pin Function 1 La...

Page 45: ...r Signal Ground 6 Light Pen Data 7 CTS Input 8 RTS Output 9 5VDC USB Power Communication Cable 54 54213x N 3 54 540214x N 3 or 54 54235x N 3 Pin Function 1 PC 5V V_USB 2 D 3 D 4 Ground Shield Shield Stand Alone Keyboard PowerLink Cable 54 54020x 3 Pin Function 1 PC Data 2 No Connect 3 Power Ground 4 5VDC PC Power to KB 5 PC Clock 6 No Connect 6 Pin Male Mini DIN Connector 9 Pin D Type Connector 9 ...

Page 46: ...r cable with a 5 pin DIN male connector on one end and a 6 pin mini DIN female connector on the other According to the termination required connect the appropriate end of the adapter cable to the PowerLink cable leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC Keyboard Wedge Adapter Cable Pin Function 1 PC Clock 2 PC Data 3 No Connect 4 Power...

Page 47: ...ême le scanner ou le laser Ne regardez jamais directement le rayon laser même si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez à une rayonnement laser qú êst hazardous L emploi d appareils optiques avec cet équipement laser augmente le risque d endommagement de la vision Achtung Die Verwendung anderer als der hier besch...

Page 48: ... may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice This Class A digital apparatus complies with Canadian ICES 003 Remarque Cet appareil numérique de la classe A conformé a la norme NMB 003 du Canada European Standard Warning This is a class A product In a domestic environment this product may ...

Page 49: ...gement of Metrologic has been subjected to abuse misuse neglect improper installation or accident nor any damage due to use or misuse produced from integration of the Product into any mechanical electrical or computer system The warranty is void if the case of Product is opened by anyone other than Metrologic s repair department or authorized repair centers THIS LIMITED WARRANTY EXCEPT AS TO TITLE...

Page 50: ...ght or sublicense is granted either expressly or by implication estoppel or otherwise under any METROLOGIC or third party intellectual property rights whether or not such third party rights are licensed to METROLOGIC including any third party patent listed above except for an implied license only for the normal intended use of the specific equipment circuits and devices represented by or contained...

Page 51: ... 31 Default Settings 12 13 32 33 37 Depth of Field Normal 21 23 30 37 Reduced 22 23 24 30 37 F Failure Modes 20 FCC 44 Firmware 38 Flash ROM 1 38 H Host 26 29 I IBM 7 33 37 Indicator Audible 4 12 18 20 26 29 30 38 Failure 20 Visual 4 18 20 26 29 30 38 Interface 30 IBM 1 7 33 37 Keyboard Wedge 1 8 29 33 37 Laser Emulation 1 11 33 37 Light Pen 1 6 33 37 OCIA 1 7 33 37 RS232 1 6 28 29 33 37 RS232 TTL...

Page 52: ...3 RMA 45 ROM 28 RS232 6 28 29 33 37 RS232 TTL 6 32 Rubber Utility Seal 3 4 S Scan Lines 30 Scan Pattern 1 30 Horizontal Raster 12 Omnidirectional 12 17 Primary 12 17 Secondary 12 17 Single Line 12 17 Scan Speed 30 SELV 6 10 Single Line 12 17 Specification Electrical 31 Environmental 31 Mechanical 30 Operational 30 Stand Alone Keyboard 9 Storage 31 Sweet Spot Mode 17 37 T Tone 18 Tones 1 Transforme...

Page 53: ...NOTES ...

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Page 56: ...May 2004 Printed in the USA 0 0 0 2 0 2 6 A ...

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