The MIOConsole3d Application
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Help
Menu
The Help menu provides an interface to Metric Halo information resources, web links and submissions of
feature requests and trouble reports.
Figure 10.62: Help Menu
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Search
searches the MIOconsole3d menu bar menu items first, and then the macOS Help menus.
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Open MIO Manual…
opens the MobileIO Users Guide. If there is a new version of the manual available
from the mothership, the new version will download automatically.
•
Website
opens your web browser and takes you to the main Metric Halo website landing page.
•
FAQ
opens your web browser and takes you to the Metric Halo 3d Frequently Asked Questions web
page.
•
Support
opens the Metric Halo Support Help Desk web page, where you can submit requests for
Sales Support or Technical Support.
•
New Bug Report…
opens the Metric Halo Bug Reporter. Use this form to submit reports of any prob-
lems or just unexpected behaviors you find while using MIOConsole3d.
Please be as specific as possible regarding the sequence of events that revealed the problem, explain
what you were trying to do when the problem occurred, and describe what happened that was
unexpected (or just plain wrong). To address any technical issue, we must be able to re-create the
issue in the lab, so the more information we have to do this, the better the chances we can resolve
the issue and post a fix quickly.
If you ever need to use the Bug Reporter, please make sure to include your return email address so
we can follow up with you and make sure we get the issue resolved as quickly as possible.
Note: The Bug Reporter will pop up automatically the next time you launch MIOConsole3d after
an application crash.
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New Feature Request…
opens the Metric Halo Bug Reporter form, but will be directed to the “Feature
Request” queue at MH HQ rather than the Tech Support queue. If there is something you really
want 3d to do, definitely do not be shy about asking for it! The more requests we get for any given
feature the faster it becomes real.
•
Generate Full System Log…
scans the operating system log and saves a text file with the log from
the last hour called
mhlink_system.log
in your current User Home folder. After the log has been