14
www.portableappliancetesters.com.au/support
Why is the Unit displaying Wrong Voltage on Screen?
If you are trying to perform a leakage test or PRCD test and ‘Wrong Voltage' appears, it can often be one of three
reasons:
1. The DeltaGT BT isn't connected to mains power
2. The fuses have blown in the unit, these are user changeable and are located in the top back section for the unit
3. The 240v Power supply from the wall is fluctuating or inconsistent and the machine is unable to get a consistent
power supply to perform the test.
Why won't the DeltaPat connect to the Android Device or Printer?
The first thing to do is to power off all 3 parts (The Delta tester, Printer and Android Device) and then power on the
Delta and Android Device and see if they will connect. If they connect you can then power on the Printer.
If you still don't get any communication with the tester, please give us a call on 1300 656 938 and we can walk you
through more advanced steps to reconnect.
Why is the Zebra Printer printing blank or faded tags?
This can happen if the printer battery pack is flat - try switching to mains AC power and do a test print. It's also
important to ensure that the ribbon is in place and doesn’t need to be replaced
My tester has Frozen and wont power off?
You can easily remove the batteries from the back of the unit, just unscrew the back cover panel under the kickstand
and remove a couple of batteries, this will shut the unit off then you can put the batteries back in and start the unit
The system will Print a tag, but my logo will not appear?
Make sure under on the Delta tester under Setup > Communications that the Printer is set to ZebraBT (or Zebra if
you are using the serial cable to the printer) and not Printek as this will not print the logo on the tag.
