13
Troubleshooting
If the slicer is not working correctly please check the list below before contacting an engineer or Metcalfe
Catering Equipment Ltd.
Problem
Possible Causes
Action Required
Pressing the start button does not start
the machine.
No electricity.
Check that the plug is correctly inserted.
Pressing the start button the machine
starts but the working light does not
come on.
Light is defective.
Do not use the machine if the light does
not work.
Contact Service for assistance.
The machine starts but the motor heats
up too much and gives off a bad odour. Defective motor.
Do not use the machine.
Contact Service for assistance.
The machine vibrates.
Defective transmission.
Contact Service for assistance.
Excessive resistance in cutting the
product.
The blade is not sharp.
Sharpen the blade.
The blade slows or stops under stress.
Loose belt.
Contact Service for assistance.
Sharpening is no longer regular.
Grindstones are excessively
dirty.
Clean the grindstones.
Grindstones are worn out.
Replace the grindstones.
Contact Service for assistance.
The sliced product is frayed and
irregular.
The blade is not sharp.
Sharpen the blade.
The blade is excessively used. Replace the blade.
Contact Service for assistance.
The machine does not stop when the
button is pressed.
Control circuit is defective.
Pull out the plug to stop the machine
immediately and contact Service for
assistance.
If the problems persist and the assigned solution does not remedy the problem, please call our Service Department.
Maintenance
Only the maintenance listed below is recommended for the operator to carry out, all other maintenance should
be done by an approved engineer:
•
Knife sharpening.
•
Lubrication of the bottom runner guide bars and end device (weekly).
•
Check the condition of the electrical cable and the cable gland on the base of the machine (periodically).
•
Replace knife.
•
Replacing the sharpening stone.
Maintenance to be carried out by engineer only:
•
Replacing the components of the electrical system under the base.
•
Repairing the structural parts, repairing and/or replacing components under the base.
