Welcome
1
W
ELCOME
Congratulations on purchasing MetaSound’s most innovative, web-enabled, digital-to-digital, audio announcer. The
WebCaster
allows you to play entertaining and enticing audio messages, value-added content, and music for your
callers while they are in-queue. With the
WebCaster
, you can enhance customer care and satisfaction, which also
improves customer loyalty. By reducing frustration and boredom, you inevitably reduce caller abandonment, build
customer loyalty, and enhance your business image.
MetaSound Systems is a cross-industry provider of Digital Audio Marketing solutions for in-queue environments. By
defining this effective new marketing medium and media services niche, MetaSound quickly became the industry
leader. MetaSound’s mission is to revolutionize the way companies market to their targeted, captive, in-queue audi-
ence. The
WebCaster
is part of MetaSound’s in-queue audio services that offer a highly reliable, scalable solution for
communicating compelling messages to captive audiences.
This Installation Guide is designed for standard installation with your telephone equipment. We recommend that an
experienced telephony installer, familiar with telephone room equipment, complete the installation.
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