350.020UK User Manual
Trouble Shooting
No picture or signal
Ensure all connections are secure.
Ensure the indoor unit power is connected and on.
Ensure there is nothing obstructing the camera lens.
No audio on intercom
Ensure the unit volume is turned up.
Ensure there is nothing interfering with the speaker or
camera on both units.
Ensure all connections are secure.
The outdoor unit cannot
call the indoor unit
Ensure all connections are secure.
Door/Gate release not
working
Ensure all connections with the locks are secure.
Ensure your lock is connected to a power supply that is
powerful enough to operate it.
My visitor cannot hear
me outside but I can
hear them
Ensure you have pressed the talk button on the indoor
unit to operate the 2-way intercom.
Ensure all connections are secure.
Warnings
•
For reasons of electrical safety neither unit must be cleaned with water or other liquids or
immersed in water. Always clean the lens of the camera on the outdoor unit and screen on
the indoor unit with a dry and soft lint-free cloth.
•
Keep the indoor unit away from high temperatures and out of direct sunlight.
•
Keep the outdoor unit out of direct sunlight.
•
Do not install the indoor unit close to a television or any other piece of electronic
equipment that emits radio waves as it may interfere with the reception and signal quality.
•
When a vehicle passes close by to the outdoor unit whilst in operation, it is possible that
some interference is received to the picture and sound.
•
Please do not use this device if you find that it is damaged in any way.
•
6. Do not attempt to repair this device or take it apart under any circumstances, as this will
invalidate your warranty.