21
90-10128R40
GB
or
OWNER SERVICE ASSISTANCE
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LOCAL REPAIR SERVICE
Always return your outboard to your local authorized dealer should the need for
service arise. Only he has the certified mechanics, knowledge, special tools and
equipment and the genuine parts and accessories to properly service your engine
should the need occur. He knows your engine best.
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SERVICE AWAY FROM HOME
If you are away from your local dealer and the need arises for service, contact the
nearest authorized dealer. Refer to the Yellow Pages of the telephone directory.
If, for any reason, you cannot obtain service, contact the nearest Mercury Marine
(International) Marine Power Service Office
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PARTS AND ACCESSORIES INQUIRES
All inquiries concerning genuine replacement parts and accessories should be
directed to your local authorized dealer. The dealer has the necessary information
to order parts and accessories for you. When inquiring on parts and accessories,
the dealer requires the model and serial number to order the correct parts.
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SERVICE ASSISTANCE
Your satisfaction with your outboard product is very important to your dealer and
to us. If you ever have a problem, question or concern about your outboard
product, contact your dealer or any Authorized Dealership. If additional assistance
is required, take these steps.
1
Talk with the dealership’s sales manager or service manager. If this has
already been done, then contact the owner of the dealership.
2
Should you have a question, concern or problem that cannot be resolved by
your dealership, please contact Mercury Marine Service Office (International)
Marine Power branch or distributor Service for assistance. They will work with
your dealership to resolve all problems.
The following information will be needed by the service office:
•
Your name and address
•
Daytime telephone number
•
Model and serial number of your outboard
•
The name and address of your dealership
•
Nature of problem
Mercury Marine Service Offices are listed on the next page.
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