RESOLVING A PROBLEM
Satisfaction with your Mercury product is important to your dealer and to us. If
you ever have a problem, question or concern about your power package,
contact your dealer or any authorized Mercury dealership. If you need
additional assistance:
1. Talk with the dealership's sales manager or service manager.
2. If your question, concern, or problem cannot be resolved by your
dealership, please contact the Mercury Marine Service Office for
assistance. Mercury Marine will work with you and your dealership to
resolve all problems.
The following information will be needed by the Customer Service:
•
Your name and address
•
Your daytime telephone number
•
The model and serial numbers of your power package
•
The name and address of your dealership
•
The nature of the problem
CONTACT INFORMATION FOR MERCURY MARINE CUSTOMER
SERVICE
For assistance, call, fax, or write to the geographic office in your area. Please
include your daytime telephone number with mail and fax correspondence.
United States, Canada
Telephone
E1 920 929 5040
Français +1 905 636 4751
Mercury Marine
W6250 Pioneer Road
P.O. Box 1939
Fond du Lac, WI 54936-1939
Fax
E1 920 929 5893
Français +1 905 636 1704
Website
www.mercurymarine.com
Australia, Pacific
Telephone
+61 3 9791 5822
Brunswick Asia Pacific Group
41–71 Bessemer Drive
Dandenong South, Victoria 3175
Australia
Fax
+61 3 9706 7228
Europe, Middle East, Africa
Telephone
+32 87 32 32 11
Brunswick Marine Europe
Parc Industriel de Petit-Rechain
B-4800 Verviers,
Belgium
Fax
+32 87 31 19 65
OWNER SERVICE ASSISTANCE
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