Mercedes-Benz 2013 CLA, Owner'S Manual

Page: 82 / 352

Problems with the key
Problem Possible causes/consequences and
M
Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the
%
/
&
button.
If this does not work:
X
Check the key battery and replace it if necessary (
Y
page 79).
X Lock (
Y
page 83) or unlock (
Y
page 84) the vehicle using
the emergency key element.
There is interference from a powerful source of radio waves.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the
%
/
&
button.
The key is faulty.
X Lock (
Y
page 83) or unlock (
Y
page 84) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop.
You have lost a key.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
80
Key
Opening and closing