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Ensure that your appliance, flue ways and chimney are swept regularly. This can be incorporated in the service regime of
your appliance. Regular sweeping is essential and a minimum of twice a year for wood . If a throat plate is incorporated, it
is essential that the throat plate is removed and cleaned above, all ash and debris should be removed. Ensure adequate
access to cleaning doors where it is not possible to sweep the chimney through the appliance.
Where a chimney has served an open fire installation previously it is possible that the higher flue gas temperature from a
closed appliance may loosen deposits that were previously firmly adhered, with the consequent risk of flue blockage. It
is therefore recommended that the chimney be swept a second time within a month of regular use after installation of the
stove.
Chimney Fires
If the chimney is thoroughly and regularly swept, chimney fires should not occur. However, if a chimney fire does occur turn
the air control setting to the minimum, and tightly close the doors of the stove. This should cause the chimney fire to go
out in which case the control should be kept at the minimum setting until the fire in the stove has gone out. The chimney
and flue ways should then be cleaned. If the chimney fire does not go out when the above action is taken then the fire
brigade should be called immediately.
After a chimney fire the chimney should be carefully examined for any damage. Expert advice should be sought if
necessary
Mendip stoves recommends that your model needs to have the ash removed from the stove at regular intervals (weekly if
used daily). Allowing the ash pan to over flow can impede the function of the stove and can cause possible damage to the
stove grate and ash pan. To remove ash pan use wear the heat resistant glove and hold the handle of ash pan drawer. Lift
and pull out of firebox chamber. Take care to support ash pan during movement, always wear a heat resistant glove. Make
sure the stove is completely cold before cleaning out ash (embers can remain hot for over 24 hours). Ash must be stored in
a non-combustible container and must not be mixed with other combustible waste.
Annual service
The inside of the stove should be serviced /cleaned once a year. To clean the inside, remove all ash, soot and tar residue
from the combustion chamber. Remove insulated chamber panels and baffle, dirt and soot will collect behind it and this
must be cleaned out. Check the quality of all insulated panels and replace any which are damaged or cracked, replace stove
door rope cord in the door. Check glass is correctly positioned. The stove, the flue pipe connection and the chimney should
be checked regularly by a qualified engineer. The chimney should also be checked for blockages before relighting the stove
if it has not been used for an extended period of time. The paint/ lacquer can wear thin in exposed places due to overheating.
This, and other lacquer damage, may be repaired using Senotherm paint/lacquer spray available from your Mendip dealer.
To clean the outside of the stove use a dry cloth.
Prolonged non use (summer)
If the stove is to be left unused for a prolonged period of time (e.g. over the summer) then it should be given a thorough
clean to remove ash and unburned fuel residues. To enable a good flow of air through the appliance to reduce condensation
and subsequent damage, leave the air controls fully open.
It is important that the flue connection, any appliance baffles or throat plates and the chimney are swept prior to lighting up
after a prolonged shutdown period.
Spare parts & unauthorised alterations
Only the manufacturer's own components, or replacement parts recommended and approved by Mendip stoves, shall be
used for appliance servicing and repair. Any unauthorised alterations will invalidate the stove warranty and compliance with
EN13240.
Maintenance
Sweeping your chimney & chimney fires