17 of 40
MAINTENANCE
Mendip Stoves recommends that your model needs to have the ash removed from the stove at regular
intervals (weekly if used daily). Allowing the ash pan to over flow can impede the func�on of the stove and
can cause possible damage to the stove grate and ash pan. To remove ash pan use heat protec�ng glove
provided . Li� and pull out of firebox chamber. Take care to support ash pan during movement. Make sure
the stove is completely cold before cleaning out ash (embers can remain hot for over 24 hours). Ash must be
stored in a non-combus�ble container and must not be mixed with other combus�ble waste.
Annual service
The stove should be serviced by a registered dealer once a year. The stove, the flue pipe connec�on and the
chimney should be checked regularly by a qualified engineer. The chimney should also be checked for blockages
before religh�ng the stove if it has not been used for an extended period of �me. Insula�ng fire bricks checked
for wear and replaced if necessary , door and ashpan rope seals should be changed annually, glass clamps &
glass should checked making sure glass is correctly posi�oned.
To clean the inside the stove, remove all ash, soot and tar residue from the combus�on chamber. Remove
insulated chamber panels and baffle, dirt and soot will collect behind it and this must be cleaned out. T h e
paint/ lacquer can wear thin in exposed places due to overhea�ng. This, and other lacquer damage, may be
repaired using Senotherm paint/lacquer spray available from your Mendip dealer. To clean the outside of the
stove use a dry cloth. Your stove should be serviced annually by a registered dealer as a condi�on of the extended
warranty of the stove, failure to maintain a service record will invalidate the extended warranty on your stove.
Prolonged non use (summer)
If the stove is to be le� unused for a prolonged period of �me (e.g. over the summer) then it should be given a
thorough clean to remove ash and unburned fuel residues. To enable a good flow of air through the appliance
to reduce condensa�on and subsequent damage, leave the air controls fully open. It is important that the flue
connec�on, any appliance baffles or throat plates and the chimney are swept prior to ligh�ng up a�er a prolonged
shutdown period.
Spare parts & unauthorised altera�ons
Only the manufacturer's own components, or replacement parts recommended and approved by Mendip
Stoves, shall be used for appliance servicing and repair. Any unauthorised altera�ons will invalidate the stove
warranty and compliance with EN13240.
SWEEPING YOUR CHIMNEY & CHIMNEY FIRES
Ensure that the flue ways and chimney are swept regularly. This can be incorporated in the service regime of your
appliance. Regular sweeping is essen�al and this means at least once a year for smokeless fuels and a
minimum of twice a year for wood . If a throat plate is incorporated, it is essen�althat the throat plate is
removed and cleaned above, all ash and debris should be removed. Ensure adequate access to cleaning doors
where it is not possible to sweep the chimney through the appliance. Where a chimney has served an open fire
installa�on previously it is possible that the higher flue gas temperature from a closed appliance may loosen
deposits that were previously firmly adhered, with the consequent risk of flue blockage. It is therefore
recommended that the chimney be swept a second �me within a month of regular use a�er installa�on of the
stove.
Chimney Fires
If the chimney is thoroughly and regularly swept, chimney fires should not occur. However, if a chimney fire does
occur turn the air control se�ng to the minimum, and �ghtly close the doors of the stove. This should cause the
chimney fire to go out in which case the control should be kept at the minimum se�ng un�l the fire in the stove
has gone out. The chimney and flue ways should then be cleaned. If the chimney fire does not go out when the
above ac�on is taken then the fire brigade should be called immediately. A�er a chimney fire the chimney
should be carefully examined for any damage. Expert advice should be sought if necessary.
