TROUBLESHOOTING GUIDE
28
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No Power.
AC adaptor not connected. Connect AC adaptor to DC
jack on unit and AC outlet.
AC outlet not working.
Move to another outlet.
No OGM.
Volume is too low.
Increase volume.
Message recorded too low.
Record message again.
Unit not answer-
Line cord(s) are not
Connect line cord(s)
ing the phone.
connected properly.
securely.
Unit is not on.
Turn unit on.
Phone line problems.
Call local phone company
for service.
No ICM recorded.
Unit is not on.
Turn unit on.
Memory is full.
Delete old ICMs.
The SPEAKER VOLUME
Raise the SPEAKER VOLUME
control set too low.
control.
ICM is incomplete. Memory is full.
Delete old ICMs.
ICM was more than 60
Make sure ICMs are less than
seconds.
60 seconds.
The caller recorded silence, Calls that fit these categories
busy signal or dial tone.
will be cut off.
ICM is low.
Volume is too low.
Increase volume.
No sound.
Volume is too low.
Increase volume.
The Battery indica- The battery is weak or
Install new battery.
tor appears.
not installed.
No response to
The phone is not a touch-
Use a touch-tone phone.
Access Code.
tone phone.
Incorrect Remote Code.
Enter the correct Remote Code.
Using incorrect touch-tone Make sure phone is capable of
phone.
transmitting 2 second tones.
Can’t leave
Memory is full.
You cannot leave an ICM when
messages (ICMs).
the memory is full.
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT
OUR WEBSITE AT WWW.MEMCORPINC.COM OR CONTACT CUSTOMER
SERVICE AT 1-800-919-3647
FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT 1-800-321-6993.
MPH-4495 O/M.QXD 7/9/01 9:02 AM Page 28
