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Problem
No picture.
No sound.
Closed Captioning not
working.
Remote Control does
not operate.
Parental Control not
working properly.
No Sound with PC
connected.
Picture does not cover the
entire screen.
Possible Solution
Connect power cord securely.
Turn on power.
Equipment is not connected properly.
The Input source is not selected; press the
SOURCE
button to select the desired input.
Equipment is not connected properly.
The Input source is not selected; press the
SOURCE
button to select the desired input.
The connected receiver’s power is off.
Earphones are connected to Earphone jack.
Adjust the Volume, or press the
Mute
button to un-mute.
TV Signal is weak.
Closed Captioning is not turned on (see page 30).
Remote is not aimed at sensor (bottom right of TV).
Distance is too far or too much light in the room.
There is an obstacle in the path of the beam.
The batteries are dead or not inserted correctly.
Lock is turned off.
News or Sports event being broadcast.
Ratings not set (see page 24).
There is no Audio input on this set, so no audio is normal.
If using HDMI or viewing a TV digital broadcast, make
sure you use the
WIDE
button to switch to 16:9 format.
If using regular analog TV, AV, or component with 480i
resolution, use the
WIDE
button to switch to Wide format
in order to fill up the screen. This feature will distort the
picture.
If you have any trouble with your system, try these simple steps which should handle most
common issues.
TROUBLESHOOTING
