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Safety

The M-WRG-GW gateway is approved only for use in dry interior 

areas and must be protected against humidity and moisture to 

prevent short-circuits.

2.1  Notes on operation

This unit may be used by children from 8 years old and by persons 

of restricted physical, sensory or mental abilities or persons lacking 

experience and knowledge if they are supervised or have been 

instructed in how to use the unit safely and understand the associ-

ated hazards. Do not allow children to play with the unit. Cleaning 

and user maintenance must not be carried out by children unless 

they are supervised.

2.2  Intended use

The M-WRG-GW gateway must only be used to operate M-WRG-II 

and M-WRG ventilation units. Any different or more extensive usage 

will be regarded as contrary to the intended use. The intended use 

also includes compliance with all the notes in these instructions.

For any use contrary to the intended use, Meltem Wärmerück-

gewinnung GmbH & Co. KG shall accept no liability for any damage 

that may occur and offers no warranty that the components will work 

perfectly and correctly.

Items supplied

 

— Gateway M-WRG-GW

 

— Plug-in mains adapter including cable  

with micro USB-B connector

 

— Ethernet cable

Installation and set-up

NOTICE

Never install the gateway in a metal enclosure, otherwise wireless 

communication between the gateway and ventilation unit will not 

be possible.

4.1  Fixing the gateway to a wall (optional)

1

1

1

Fig. 2: 

Cut-outs on the back of the gateway

On the back of the gateway, there are three cut-outs (item 1 in 

Fig. 2) for screw heads. This will allow you to attach the unit hori-

zontally or vertically to the wall.

4.2  Connecting the gateway

 

Take the Ethernet cable provided and use it to connect the 

Ethernet connection (item 6 in Fig. 1) on the gateway to your 

network (e.g. using a LAN connection on your router).

 

Plug the micro USB-B connector on the mains adapter into the 

power supply connection (item 5 in Fig. 1) on the gateway.

 

Plug the mains adapter into a 230 V socket. The Power LED 

(item 3 in Fig. 1) lights up. After a few seconds, the green and 

orange LEDs on the Ethernet connection (item 6 in Fig. 1) also 

light up.

4.3  Installing the Meltem app and connecting the 

gateway/ventilation units

 

Install the free Meltem app for iOS or 

Android on your unit.

 

Start the Meltem app.

 

► Create a new user account if you have 

not already done so.

 

Make a note of the access details (login/password) for your user 

account.

 

Follow the instructions on the Meltem app to connect and 

manage the gateway and ventilation units.

Error messages

5.1  LEDs on the front panel (item 1, 2 and 3 in Fig. 1)

LED Status Cause

Remedy

Off

No power supply

Plug the mains adapter into a 

230 V socket.

Flashes Gateway not 

starting

Restore the factory settings 

on the gateway (see 

section 6)

Off

No network 

connection (cloud)

 

— Run initial set-up using 

the app

 

Check LEDs on the 

Ethernet connection

 

Check the Internet access

Off

No wireless 

connection or no 

unit registered

Run initial set-up using the 

app

5.2  LEDs at the RJ45 jack (item 6 in Fig. 1)

LED 

colour

Status Cause

Remedy

Green

Off

No Ethernet  

connection

Check the Ethernet 

cable

Orange Off

No DHCP server 

available: no IP 

address available

Activate the DHCP 

server on the network 

or use a fixed IP 

address in the app

Orange Flashes

No DHCP server 

available: default 

IP address 

(192.168.0.207) is 

used.

Restore the factory settings

 

Press the Reset button (item 4 in Fig. 1) using a pointed object 

(e.g. ballpoint pen) for at least 10 seconds.

All the LEDs go out and then flash. The Power LED (item 3 in Fig. 1) 

then lights up and the gateway restarts. This process takes around 

30 seconds.

NOTICE

When you restore the factory settings, all wireless connections 

and login information are removed from the gateway.

Cleaning

Wipe the outer surfaces from time to time with a soft, damp cloth. 

Use mild soapy water. Never use acidic, corrosive or abrasive 

cleaning agents.

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