72
12 Troubleshooting
Malfunction
Cause
Measure
Coffee only runs
drop-by-drop
Grinding level too
fi
ne
Set the grinding
fi
neness coarser
Clean the brewing unit
Decalcify, if necessary
Run the integrated cleaning
programme, if necessary
Coffee does not run
Water reservoir not
fi
lled or it is not inserted
correctly
Fill water reservoir and ensure
that it is seated properly
if necessary open valve until
water runs out of the appliance
and then re-close the valve
Brewing unit is clogged
Clean the brewing unit
Grinder does not
grind coffee beans
Beans do not drop into
the grinder (beans are too
oily)
Tap lightly on the bean contai-
ner
The tilt lever is vertical
Move the tilt lever to the right
or left
Foreign objects in the
grinder
Contact the hotline
Loud grinder noise
Foreign objects in the
grinder
Contact the hotline
Bean symbols
are
fl
ashing although
the bean container
is
fi
lled
Insuf
fi
ciently ground
beans in the brewing
chamber
Press the control button for
single-cup dispensing
or
two-cup dispensing
Symbol for the valve
lights up out of
sequence
There is air in the lines
inside the appliance
Open valve until water runs
out of the appliance and then
re-close the valve, if necessary
clean the brewing unit
