MEI CASHFLOW SC / SC Advance Page-13
Red conditions -
Hard Fault.
One of the note acceptor components needs to be replaced.
Yellow condtions -
Soft Fault
The operator can correct the issue at the machine.
Green conditions -
No Fault
No problem with the note acceptor.
TROUBLESHOOTING
Universal BEG Diagnostic Codes:
Bezels* on the CASHFLOW SC
®
and SC Advance
®
have two green LEDs above the opening of
the bill path. These LEDs will flash at a rate of once per second when ready to accept a bill. The
LEDs will be off once a bill has been inserted, the acceptor is in calibration mode or the unit is in
software download mode. The LEDs will repeat a flash code in a fixed pattern (half second blinks
separated by a two seconds off) to signal a particular code. These codes are listed below.
Flash Code
Reason for Flash Code
2
Acceptor is disabled or waiting for interface
4
Bill path is jammed
5
Cashbox removed or cashbox not home
Rapid Blinking
Cassette full
* Note: LEDs not available on units that have straight feed bezels or shelf bezels. The Out of Service line will toggle in concert
with the flash codes.
EASITRAX Soft Count Diagnostic Codes (MMI LED)
LED Indicator
Status
You need to...
Green(Left) - Off
Yellow(Center) - Off
Red(Right) - 4 Flashes
Asset number mismatch betweeen
machine and cashbox RF tag
Insert cashbox with matching or blank asset number.
Green(Left) - Off
Yellow(Center) - Off
Red(Right) - 5 Flashes
RF tag not found
Insert cashbox with an RF tag.
Green(Left) - Off
Yellow(Center) - Off
Red(Right) - 6 Flashes
RF tag communication errror
Reseat cashbox or replace with a cashbox that has
another RF tag.
Green(Left) - Off
Yellow(Center) - Off
Red(Right) - 7 Flashes
Asset number not found
Enter an asset number into the acceptor head using
STS.
Green(Left) - Solid
Yellow(Center) - Solid
Red(Right) - Solid
Checking tag status
Wait 5 seconds to determine if Antenna PCB is
found. If not found, replace Antenna PCB.
Green(Left) - Flash
Yellow(Center) - Flash
Red(Right) - Flash
Checking tag status
Wait 5 seconds to determine if Antenna PCB is
found. If not found, replace Antenna PCB.
MMI Diagnostic LED Codes:
