ENGLISH
14
Troubleshooting
Symptom
Correction
No DVB-S reception / serious
distortion by mosaics or artefacts /
freeze pictures
• No DVB-S reception in your region.
• Realign the dish. Please pay attention to the direction of the
satellite.
• Please use a bigger dish.
• Retry the Auto Scan.
No power
• Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs
• Adjust the dish
• Refer settings for searching
No picture / no coloured pictures
• Control the connection to the TV set.
• Control the video output mode in the setup.
• TV channel or program is scrambled
Remote control does not work
• Change the batteries.
• Operate within normal range (max. 5 meters, 30 °)
• The sensor is pointed to by bright light.
No sound
• Cancel Mute. Press MUTE button
• Increase volume. Press VOL+ button
• Pay attention to connection to TV set or amplifier.
Audio / Subtitle without function or
can no choose
• Change audio track (press AUDIO button)
• Change subtitle track (press SUBTITLE button)
• Other audio track is not supported
• Subtitles are not supported by broadcaster
